Melinda Colbert
***** ****** **** ***, ******** MO 63933 573-***-**** Email: *****@*********.***
PROFESSIONAL SUMMARY
Energetic, detail oriented and goal driven Store Manager/Keeper with twenty years of experience effectively and efficiently operating all aspects of busy Corrections Store and Convenience Store. Comprehensive knowledge of storeroom methods and procedures used in the receipt, storage, delivery, or shipment of various inventory items, overseeing of employees and execution of excellent customer service skills.
CORE QUALIFICATIONS
Customer Service Inventory Ordering/Stocking Business Management
Computerized Recordkeeping Employee Supervision Purchasing/Requisitioning
Relationship Building Account Service/Monitoring Staff Scheduling
ACHIEVEMENTS
Voted Employee of the year 2014 by Department of Corrections State of Missouri
Successfully Increased Verizon Wireless Store Profits
Promoted Multiple Times from Cashier to Store Manager
WORK EXPERIENCE
Storekeeper, Department of Corrections State of Missouri, Poplar Bluff, MO 2008 to Present
Responsible for: receipt, storage, distribution, acquisition, and/or selling of inventory, unpacking and inspecting for quality and quantity
Maintains computerized and/or manual records of inventory items received, stored, issued, ordered, returned, disposed, and/or sold
Orders inventory using established specifications ensures first aid supplies are stocked and current
Supervises staff/offenders engaged in loading, unloading, storing, and distributing inventory items
Operates the cash register; counts money; prices items; and places merchandise on shelves
Business Owner, Melinda's Purse’s & Stuff, Campbell, MO 2011 to Present
Operate and manage all aspects of running a small business
Manager, Baldwin Verizon, Poplar Bluff, MO 2007 to 2008
Deliver superior customer service and create lasting relationships to ensure customer satisfaction
Responsible for meeting individual and store sales goals
Supervise a team of sales associates
Manage inventory and assets
Effectively evaluate customers potential needs for wireless services and products and make appropriate recommendations as well as review and update contracts as needed
Manager, Chrisman LP Convenience Store, Campbell, MO 1991 to 2007
Maintained strong relationships with customer and ensured quality service
Provided guests with prompt and courteous service, answered their questions, listened to suggestions, resolved any customer related issues, complaints and problems by interacting in a professional manner
Ensured store maintains hours of operation, operated within established inventory levels, salary budgets and gross profit margins, to achieve maximum profitability
Controlled expenses, shrinkage and inventory levels in the store by achieving a successful profit considering the store’s sales vs. purchases
Ordered stock/supplies and ensured that the store was well-stocked at all times
Supervised ten employees and coached and trained in the performance of their duties
EDUCATION
High School Graduate, Campbell High School, Campbell, MO - 1990