Veterans Service Representative/ Combat Medical specialist

Savannah Brooke Larramendi

********.**********@*****.*** 936-***-****

Citizenship: U.S. Veterans Preference:Yes Clearance: Secret Security Clearance Federal Experience:U.S. Army/Department of Veterans Affairs Availability:Full Time/ Permanent

PROFESSIONAL SUMMARY

Dedicated and highly skilled Combat Medic with 5 years of experience in providing medical care under high-stress conditions in the United States Army and the Texas Army National Guard. Accomplished measurable results while leading and participating in diverse teams of military and civilian personnel in a dynamic, fast-paced environment. Possess a comprehensive background in healthcare administration, personnel management, and clinical operations derived from conducting domestic operations. Managed risk upon multiple lines to protect assets, property, and equipment while meeting the expectations of senior leadership. Possess knowledge in health care operations, risk mitigation, safety, and operational/personnel management. Fully committed to the organization and its overall success. Career is supported by the pursuit of a bachelor’s degree, military and civilian training, and experience. Leadership Team Clinical Operations Project Program Management Patient Relations Training Development Decision Making Inspection Compliance Verbal Written Communication Clinical Documentation Interrupting Regulations

PROFESSIONAL EXPERIENCE

Veterans Service Representative

Department of Veterans Affairs/Veterans Benefits Administration November 2024- Present

Salary:$50,204

Hours per week: 40

● Reviewed and analyzed claims for benefits submitted by Veterans and their dependents/survivors

● Gather and verified necessary documentation to ensure compliance with VA regulations

● Applied and interpreted VA laws,case law, and existing statues to ensure compliance and proper adjudication of claims.

● Conducted interviews via telephone with Veterans and advocates to gather necessary information for claims processing

● Informed claimants of all evidence requirements needed to process claims and assisted with completion of applications and forms

● Developed and requested necessary evidence for claims requiring a rating decision, ensuring all relevant information was collected

● Provided information and guidance to Veterans in regards to current benefits and benefits actively applying for

● Maintained accurate records of interactions and claims processing/status for effective case management

● Worked on pending claims and assisted Veterans in resolving issues promptly to ensure timeliness of processing

● Request examinations and medical opinions to evaluate disabilities, ensuring appropriate evidence was received for adjudication

● Use electronic data processing systems for data entry, claims monitoring, adjudication, and correspondence preparation

● Collaborated with agencies and organizations to connect Veterans with additional resources

● Assisted Public Contact Offices to ensure Veterans access to benefits

● Delivered excellent customer service, addressing inquiries and concerns while address and resolving complaints effectively.

Combat Medical Specialist

United States Army Fort Hood/Cavazos

December 2020- November 2024

Salary:$1,198 USD Bi-weekly

Hours per week: 60

● Provided immediate, advanced, and long term medical care to wounded soldiers in field and clinical environments.

● Conducted initial medical assessments and administered life-saving treatments.

● Maintained accurate medical records and documentation.

● Supervised and trained junior medics in medical procedures and documentation

● Collaborated with healthcare professionals to ensure the best possible care for patients

● Examined and applied DOD standards and regulations to determine soldiers medical readiness, waiver applications, deployability

● Managed medical readiness data weekly to determine deployability rates of soldiers to ensure mission and unit readiness. Used various systems (ALHTA, Genesis, MEDPROS) for data tracking.

● Managed office correspondence to ensure communication throughout the organization.

● Delivered comprehensive clinical education to patients and junior medics to ensure best patient treatment results.

● Completed detailed and efficient assessments of patients to support development of treatment plans.

● Maintained professional patient relationships, conducted treatments and procedures to return patients ready and able to the organization.

● Performed life-saving emergent support and treatment of sick and injured persons. Combat Medical Specialist

Texas Army National Guard Houston MEPS/Rankin Armory February 2019- November 2020

Salary:$1,860 USD Bi-weekly

Hours per week: 58

● Conducted comprehensive medical screenings and assessments for new recruits to ensure they met the physical and medical requirements for military service.

● Verified medical documentation, reviewed medical history, and conducted physical examinations as per military regulations.

● Maintained meticulous and accurate medical records, ensuring all information was up-to-date and organized for easy reference.

● Compiled and prepared medical reports, highlighting any medical issues or concerns for further evaluation.

● Administered and interpreted a variety of medical tests, including, vision, hearing, and blood pressure measurements.

● Assisted in arranging and coordinating specialized medical evaluations for recruits, such as x-rays or laboratory tests.

● Collaborated with medical professionals, military personnel, and administrative staff to ensure efficient medical in-processing procedures.

● Communicated medical findings and recommendations to appropriate military authorities and medical personnel.

● Provided information and guidance to recruits regarding medical requirements and standards for military service.

● Explained the significance of medical assessments and results to recruits, addressing any concerns or questions.

● Strictly adhered to military regulations and guidances regarding medical in-processing procedures.

● Ensured that all medical assessments and documentation compiled with military standards and policies.

● Worked closely with a team of medical professionals and administrative staff to ensure the smooth flow of recruits though the in-processing station.

● Participated in training and professional development to enhance the effectiveness of the medical in-processing team.

● Managed a high volume of medical in-processing tasks, optimizing workflow to ensure minimal delays.

● Successfully balanced through medical assessments with the need to process recruits efficiently.

● Addressed unexpected medical issues or discrepancies in recruit records, working to find solutions and resolve challenges.

● Maintained strict confidentiality and privacy of recruits’ medical information and records.

EDUCATION

High School Diploma

Magnolia High School

(Aug 2015-May 2019)

Magnolia, Tx

MILITARY EDUCATION

Equal Employment Opportunity SHARP Prevention HIPAA and Privacy Act Basic Life Savers Suicide Prevention Medical Ethics Medical Records NREMT-B Certification CPR Combat Lifesaver Operational Security Resiliency Training Threat Awareness and Reporting Program Information Security Anti-Terrorism Awareness AWARDS AND HONORS

● National Defense Service Medal

● Global War on Terrorism Medal

● Army Service Medal

● National Guard Special Service Medal

● Army Achievement Medal

● Army Good Conduct Medal

OTHER INFORMATION

Technical Proficiencies: Microsoft Office (Word, Excel, PowerPoint,Outlook,TEAMS), Windows, MAC, VBMS, CAPRI, ILER, DPRIS, PIES, AHLTA, MHS Genesis, JLV. REFERENCES

NAME Employer/Title Phone Email

SSG

Renehan,

William

U.S. Army/

Bn Senior Medic

254-***-**** *******.*.********.***@****.***

SFC Sanchez,

Reynaldo

U.S. Army/

S1 NCOIC

409-***-**** ********.*************.***@****.***

SFC Merrell,

Crystal

U.S. Army/

BDE Senior

Medic

218-***-**** ****************@*****.***

Mayol Millet,

Diana

Veterans Affairs/

VSR

254-***-**** ************@*****.***

HS2 Jones,

Brandy

U.S. Coast

Guard/

MEPS Medical

NCOIC

832-***-**** ******.*.******.***@****.***

Pequeno,

Autumn

Northstar

Information LP/

Marketing

Manager

832-***-**** *************@*****.***

Cosman,

Destiny

Warner Brothers

Studios/Graphic

Design Tech

713-***-**** *************@*****.***

Contact this candidate