Customer Service Account Manager
Resume:
CYNTHIA NILA
[Address] ***E KIMBALL AVE Woodstock il
*.****@*******.*** · [Cell Number]
~ Dependable ~ Customer Service Focused ~ Efficient ~
Highly responsible individual with excellent problem-solving skills and ability to work independently. Energetic work attitude, organized, and efficient with a high level of integrity.
EDUCATION
Harper College, Palatine, IL 1995
Associate of Applied Science in Nursing
WORK EXPERIENCE
First Illinois Systems, Inc. – Bristol, IL 1999 - Present
Account Manager
Manage and personally conduct pest control service for 78 corporate accounts.
Consistently demonstrate time efficiency establishing monthly service schedule.
Demonstrate flexibility to prioritize service and adapt schedule to accommodate emergency calls.
Evaluate structures to determine structural or sanitation defects that may contribute to pest introductions and effectively communicate those lapses to customers.
Inspect facilities using strong attention to detail to determine pest presence or conditions that may promote it.
Independently employ techniques, both chemical and non-chemical, to address pest concerns.
Educate customers on least-toxic pest control methods, as well as the origination, behavior and habits of a wide array of insects and rodents.
Sincerely
Cynthia Nila
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