Technical Writer Ecommerce Operations
Resume:
Sean Creedon
****.*.*******@*****.***
https://www.linkedin.com/in/sean-creedon-45947b120/ https://budgetworkflowautomation.wordpress.com/
https://github.com/Sean-Creedon
Summary
Ecommerce manager, programmer, workflow automation specialist, webmaster, content manager, and technical writer with experience automating and scaling up ecommerce operations from start-up inception to successful sale.
Accomplishments
• Created product data processing tools to automate website merchandising, scale up ecommerce operations, and increase revenue.
• Built and managed data pipelines between the enterprise resource planning systems and ecommerce platforms that automatically categorized products, wrote product descriptions, and more using artificial intelligence and natural language processing.
• Managed product data transformation for new client on-boarding and ecommerce platform migrations.
• Conceived and built prototype program to monitor online events and automate ecommerce processes in response (for example, activate "championship" products immediately after a favored team wins a sporting event).
• Completely automated repetitive, time-consuming manual tasks using free robotic process automation (RPA) libraries and tools (mass processing of product images, large-scale product edits, and more).
• Streamlined new client/property acquisitions and site launches through automated online data gathering ("data scraping").
Experience
Programmer, Automation Specialist, and Ecommerce Consultant Self-Employed, Greensboro, North Carolina
2017 - Present
• Python programming
• Ecommerce management, digital merchandising and webmaster
• Product Information Management system administration and integrations
• Machine learning operations/data science support (for example: bots/web crawlers for data mining, collecting training data for ML models, and automatically downloading image assets)
• Automated computer-based administrative/clerical workflows (robotic software automation/robotic process automation)
• Social media management
• Robotic process automation
Game One, Swanton, Ohio (Remote)
2023 - 2024
• Python programming
• Ecommerce management
• ERP product information management
• EDI integration monitoring
Ecommerce Programmer and Content Manager
Dyehard Fan Supply, Winston Salem, North Carolina
2019 - 2023
• Managed ecommerce merchandising and website content for national clients including Phoenix Suns and Mercury, Kentucky Derby, Bassmaster, Big East Conference, West Coast Conference and top universities.
• Created automated processes to scale up ecommerce operations during startup phase.
• Built and maintained multiple data pipelines between the enterprise resource planning (ERP) platform, the product information management system (PIM), the warehouse management system (WMS), and multiple ecommerce platforms to maximize revenue from multiple B2C websites.
• Trained and maintained generative artificial intelligence models to automate ecommerce product categorization and descriptions.
• Used AI to improve SEO in automatically generated product descriptions.
• Managed ecommerce data migration, digital merchandising, and website launches for professional and collegiate athletic clients.
• Handled data mining, web scraping and data analytics to support ecommerce operations.
• Created landing pages and managed website content updates (landing page edits, HTML/CSS changes). Manager of Technical Publications
Sky Lease Cargo, Greensboro, North Carolina
2015 - 2016
• Technical Writing.
• Edited technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and other related technical publications.
• Automated various procedures using computer vision-based automation (Sikuli/Python, plus other tools). Skills
Python, ecommerce platforms (BigCommerce, Shopify, WordPress/WooCommerce), Product Information Management (PIM), ETL/data dipelines, data migration, EDI mapping, artificial intelligence, ChatGPT/OpenAI API, prompt engineering/generative AI, REST APIs Auto-GPT, machine learning, natural language processing, text analytics/text mining, Playwright/browser automation/web scraping/data mining, HTML/CSS, XML, desktop automation, computer vision automation, technical writing, JavaScript, ecommerce merchandising/search merchandising, PIM/ERP/WMS/OMS integration
Education
Purchase College
Bachelor of Arts in Literature and Creative Writing, Minor in Computer Science State University of New York at Purchase
Contact this candidate