Customer Service North America

Chioma J. Egwuonwu

Newark, NJ • ****************@*****.*** • 862-***-****

EDUCATION

Rider University NJ Bachelors of Administration in Journalism Expected May 2027

●Honors: 2022 Champions Royal Assembly Regional Commitment Award, Most Committed Online Contributor for Q1 2023

Bard Early College Newark, NJ

Associates Degree & High School Diploma

Varsity Track & Field, Varsity Basketball, Dance Club & Drama Club. Graduated June 2021

●Honors: First place in the Women’s 4 x 4 relay race, Honor Roll, Perfect Attendance.

SUMMARY

I am able to demonstrate exceptional problem-solving skills and have been entrusted with managing multiple facilities. My expertise primarily lies in effective time management, journalism, and delegating responsibilities to team members.

LEADERSHIP EXPERIENCE NONPROFIT

Champions Royal Assembly North America Newark, NJ

Media Department, Associate 12/2022 - present

●Assists with the organization of media equipments and setup for service

●Promoting the vision of the company by communicating the company’s results and reviews, and researching unbiased perspectives similar to the vision of the company.

Champions Royal Assembly North America Newark, NJ

Sanitation Department, Head of Department 06/2022 - Present

●Ensures that the facility is clean and maintained according to company policies and procedures.

●Operates and maintains custodial functions before and after service hours.

●Coordinates 5-20 workers to ensure the cleanliness of the facility.

WORK EXPERIENCE

The Party Assist Newark, NJ

Decoration and Planning Assistant 06/2021 - 06/2024

●Capturing, creating, and sharing engaging moments during events.

●Decorate event spaces in accordance with the occasion, as supplied by the company.

●Ensures the cleanliness of the facility before and after the event.

●Maintains top-quality customer service.

Taco Bell East Hanover, NJ

Sales representative/Customer Service Associate 04/2022 - 01/2023

●Kept counters and shelves clean and well merchandised, took inventory, and maintained records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

●Provided customers with courteous, friendly, fast, and efficient service.

●Performed sanitary duties

Walgreens Newark, NJ

Customer Service Associate 06/2021 - 09/2021

●Kept counters and shelves clean and well merchandised, took inventory, and maintained records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

●Provided customers with courteous, friendly, fast, and efficient service.

●Performed sanitary duties

10 Spot City of orange, NJ

Sales Associate

05/2024-present

●Assists customers by greeting them, understanding their needs, recommending clothing items, and processing sales transactions.

●Maintaining the store’s visual appeal and ensuring a positive shopping experience.

SKILLS

Technical: media engagements, writing, proofreading, attention to details, logical reasoning, broadcasting, and journalism.

Interpersonal: Strong minded, creative, innovative, and compliant.

Contact this candidate