Candice Harvey
Henderson, Nevada ***** 445-***-**** ****************@*****.***
Professional Summary
Accomplished Human Resources Manager equipped with heavy customer service experience with decisive management approach and comprehensive knowledge of HR procedures, requirements and standards. Accountable and responsible with a strong focus on patient wellness. I'm a strong decision maker who understands the importance of active listening and patience. Capable of enhancing personnel management, benefits and compensation strategies in line with industry trends. Possess excellent judgment in a variety of situations; demonstrates superior written and verbal communication skills. Strong attention to detail, positive demeanor, and demonstrates the ability to balance multiple priorities and work well in a diverse, fast-paced, team environment.
Education
Rider University - Bachelor's Degree
Law & Justice (BA)
Certifications
BLS Certification-(Current 2024)
Core Proficiencies
Compliance & Policies
EMR Updating
Records Management
Workflow Coordination
Patient Registration
Medical terminology proficiency
Medical Records Management
Emergency Readiness
Records Maintenance
HRIS Development, HIPPA, FMLA, ADA
Human Resources Management
Corrective Action Planning
Performance Management
Staff Management
Executive Communications
Performance Management
Employee Engagement
Critical Problem-Solving
Experience
HUMAN RESOURCES MANAGER 01/2023 - 03/2024
Timbers Hospitality Inc. - Las Vegas, NV
Collaborated with executive leadership, including property General Managers and Director of Operations, and CEO's, to define the organizations long-term mission and goals; identified ways to support the company mission through talent management
Addressed employee relations issues promptly and effectively to maintain positive work environment/ Investigation, conflict resolution
Maintained accurate records of personnel data and ensured proper record-keeping of absences, leaves of absence, vacation time, etc., per company policy
Created onboarding materials for new hires to ease transition into company culture Supported development and implementation of progressive discipline process and corrective action determination. HEALTH UNIT COORDINATOR(HUC)-MED/SURG/ADMINISTRATIVE COORDINATOR 05/2018 - 03/2021 Valley Health Systems-Robert Half - HR-NJ/NV Locations, NV
• Ensured administrative operations ran efficiently in clinical settings. Coordinated with Nurses and Physicians to plan patient activities, making discharge appointments, update medical files, and resolve patient complaints on different hospital units (ICU,MICU,CCU) Facilitated communication between healthcare providers throughout the organization. Monitored quality assurance activities within the unit, including chart audits and clinical performance improvement initiatives.
Responded to emergency situations by following hospital protocols and assisting medical staff as needed. Managed employee relations issues, including conflict resolution and disciplinary actions. Acted as a liaison between hospital departments, medical staff, families, and community agencies regarding patient care issues.
Human Resources-Organized and conducted orientation sessions, job skills training, and other employee development initiatives
DATA ANALYST- CONTRACT 11/2016 - 05/2018
State of New Jersey
Managed complex projects with high level of organization, time management and attention to detail Collected and analyzed data to determine program application discrepancies Coded and reviewed coding of specific data to determine eligibility of applicants Provided exceptional customer service during high call volumes Documented technical specifications and requirements for data collection.