Customer Service Traffic Control
Resume:
TEVIN DEAN
Portland, OR *****
************@*****.***
Professional Summary
Safety-focused driver with an outstanding record and a proactive approach to reliable, cost-effective transportation of equipment and materials. Known for punctuality, a strong work ethic, and excellent organizational and multitasking abilities. Committed to meeting challenging delivery schedules and addressing customer needs with precision and detail. Certifications and Education
Certified Flagger – 2016
Certified Traffic Control Supervisor – 2016
High School Diploma – Lake Oswego High School, May 1994 Skills
Safety-First Mentality
Code Compliance
Problem-Solving
Project Management
Team Collaboration
Incident Reporting
Vehicle Inspection Proficiency
GPS Navigation
Fuel Efficiency Maximization
Weather Condition Adaptation
Customer Service
Professional Experience
Delivery Driver
DoorDash – Portland, OR
Jan 2023– Present
Confirm and pick up orders promptly to ensure timely delivery.
Complete deliveries within designated timeframes to maintain customer satisfaction.
Film Production Assistant (Apprenticeship)
Film Connection – Portland, OR
Nov 2021 – Present
Assisted with key aspects of film production under the mentorship of Richard Landace.
Supported pre-production activities, ensuring effective communication and on-time results.
Gained practical knowledge of development, production, and post- production processes.
Traffic Control Supervisor
C.O.A.T Flagging – Portland, OR
Jan 2016 – March 2021
Coordinated pickup and delivery of traffic control equipment, ensuring safe and effective traffic flow.
Enforced adherence to the Traffic Control Plan (TCP) and addressed emergencies swiftly.
Supervised installation of traffic control devices and inspected equipment to meet safety standards.
Sales Associate
Broadway Toyota – Portland, OR
Feb 2016 – March 2016
Engaged customers, assessed needs, and recommended vehicle options based on requirements.
Demonstrated vehicle features and coordinated test drives, enhancing the buying experience.
Informed customers about extended warranties and other dealership services.
Photographer
City of Salem – Salem, OR
May 2007 – March 2016
Organized photoshoots, managed photography equipment, and edited photos for various uses.
Directed sessions to capture high-quality images for records, art, and commercial purposes.
Loss Prevention Manager
Home Depot – Portland, OR
Jan 2005 – March 2007
Implemented loss prevention systems to reduce theft and safeguard assets.
Conducted inventory audits, investigated losses, and reported on the effectiveness of security measures.
Collaborated on policies to enhance security at points of sale and inventory storage areas.
Manager
Deans Hallmark Stores- San Ramon, California
Jan 1996- April 2014
Customer Service Excellence
Hallmark stores often emphasize creating a warm, welcoming experience, so a manager should excel in customer service, ensuring customers feel valued and receive assistance in finding the right products. Team Leadership and Development
Managers need to lead and motivate staff, overseeing training, scheduling, and task delegation. Skills in team development, coaching, and fostering a positive work environment are essential.
Sales and Merchandising
Knowledge of sales techniques and merchandising strategies helps keep the store visually appealing and organized. This includes arranging displays to highlight seasonal products or promotions.
Inventory and Stock Management
A good manager keeps track of stock levels, manages reordering, and ensures popular items remain in stock. Familiarity with inventory control systems is beneficial.
Organizational and Time Management Skills
A Hallmark store manager must juggle multiple responsibilities, such as store cleanliness, staff supervision, and inventory. Strong organizational and time management skills are essential.
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