Administrative Assistant Dental
Resume:
Maria De Jesus Reyes
Administrative Assistant
CONTACT
Phone
Address
**** ****** ** *******, ** 90262
**************@*****.***
linkedin.com/in/maria-de-jesus
EDUCATION
South Gate High School
Jun. 2009
UEI – Dental Assistant Degree
Dec. 2009
RELEVANT SKILLS
• Fluent in Spanish, both written
and spoken
• Proficient in Microsoft Word,
Access, Excel, and PowerPoint,
Outlook, SAP, SAP Concur
• Organization and Time
Management
• Filing System Development &
Maintenance
• Event Planning and Coordination
• Scheduling and Calendar
Management
Highly organized and efficient administrative profesional with years of experience in managing projects, streamlining administrative processes, travel management, and cost containment initiatives. Proven track record of increasing productivity and reducing administrative errors. Skilled in providing high-level administrative support to executives and contributing to the company’s overall performance. Thrives in a fast-paced and ever-changing environment where multitasking, attention to detail, and problem-solving skills can be fully leveraged.
PROFESSIONAL EXPERIENCE
Administrative Assistant &
Production Associate
Dec. 2018 – Feb. 2022
Smithfield – Vernon, CA
• Managed workflow of documents, records, schedules, and logistics for executive staff and lead operational personnel
• Oversaw the planning, scheduling, and coordination of staff meetings and presentations; resulting in a robust communication infrastructure between staff and executives
• Produced and distributed correspondence, memos, letters, faxes, and forms
• Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directed calls to the relevant departments; there by securing an uninterrupted flow of information between multiple work divisions
• Developed and implemented a more effective filing system and procedures to optimize office efficiency with the goal to enhance productivity
• Utilized an effective system for tracking and managing office supplies; resulting in a reduction of office supply cost
• Submited and reconciled expense reports through SAP Concur
• Booked traveling itinerary through SAP Concur for executive staff
• Maintained a detailed and accurate company shared calendar; ensuring all deadlines, appointments, and meetings were efficiently managed
• Served as a central point of contact in welcoming customers, sales representatives, out-of-state employees, and suppliers
• Trained new team members on data entry, document management, and other office administrative tasks to improve job performance RELEVANT SKILLS
(Cont.)
• Staff Training and Development
• Excellent verbal and written
communication skills
• Workflow Management
• Able to effectively work
independently and in a team
environment
• Customer Service and
Engagement
• Critical Thinking and
Development
• Provided administrative support to management on projects that ranged in complexity and company events that required meticulous planning and time-critical execution
• Maintained and anticipated inventory supplies by proactively checking stock inventory levels, placed and expedited orders for supplies as needed, and verified receipt of supplies for multiple departments
• Responsible for building and maintaining production schedule using SAP and emailed processes to maximize capacity utilization; while managing financial impact
• Partnered with production to understand machines, processes, and staffing issues to best align schedule to meet customer requirements at lowest possible cost
• Utilized effective communication skills to work closely with supply chain, procurement, import broker, carriers, and plant personnel in other business divisions
• Managed common products and other sourcing arrangements to ensure adequate supply
• Communicated with overseas manufacturers to streamline production in efforts to support business inventory requirements
• Projected staffing needs for a warehouse based on inventory over six-to-ten- week periods
• Responsible for running reports daily that include production information using excel database, SAP, and RPM for managers to see all necessary data
• Managed data entry of production
• Organized and maintained on file all production reports and provide production lines with blank forms.
• Wrote and sent out production recap emails to appropriate managers and supervisors
• Compiled necessary data from paperwork and produced daily production reports
• Worked closely with the operations team to maintain production reports, production files, and other documents.
Claims Analyst
May. 2018 – Dec. 2018 Restaurant Depot – Anaheim, CA
• Investigated claims dealing with liability, injuries, and other accident related damages within department timeframe guidelines
• Managed expectations of claimants throughout the claims process by maintaining regular follow up contact and delivered on commitments made to resolve claims in a timely manner
• Coordinated with customer,staff, and provided support to all data analysis.
• Performed data analysis on all results and prepared presentations for clients Loss Preventions & Claims
Administrator
Oct. 2016 – May. 2018
EDI Express Inc – Rancho
Dominguez, CA
• Notifed partner agents of any overage, shortage, and or damage discrepancies
• Worked to address any discrepancies related to OS&D issues for distressed freight
• Researched and investigated distressed freight with the objective goal to prevent cargo claims
• Processed claim assignments within OSD service goals.
• Followed up with customers and agents regarding OSD matter
• Worked to address misloaded freight through our line haul lanes and or 3rd party broker carriers
• Answered incoming status calls from customers and branch team members
• Submitted and coordinated inspection reports for high value cargo claims
• Processed and managed claim papework into the system
• Coordinated salvage freight recovery for settled claims
• Created and maintained an effective filing system for claim record keeping Quality Control Representative
Mar. 2016 – Sep. 2016 CCL Tube – Carson, CA
• Served as a central CQ in charge of approval for the initial and final phase of each item
• Responsible for final inspection stage
• Maintained inspection documents and reports
• Managed the process of conducting the inspection and testing Data Analyst
Oct. 2015 – Feb. 2016 ALG Wordwide – Rancho Dominguez, CA
• Scanned documents into company database
• Requested charges from agents
• Entered information onto prescribed data base
• Routed data to appropriate staff
• Verifed, updated, and corrected source documents
• Prepared, created, and subitted bill of ladings
Retail Logistics Coordinator
Feb. 2013 – Oct. 2015 Hannibal Industries – Los Angeles, CA
• Directed inbound or outbound logistics operations for transportation, warehouse activities, safety performance, and logistics quality coordination
• Resolved problems concerning transportation, logistics system, exports, and customer issues.
• Used excellent customer service to represent the company in the highest standards
• Coordinated logistical needs for the department
• Provided shipment information to customers
• Assisted in tracking shipments and provided prompt, accurate information
• Managed billing information
• Acted as a main point of contact for all customer interactions
• Assisted in preparing shipment documentation.
Quality Production Specialist
Feb. 2011 – Jan. 2013 Forever 21 – Lincoln Heights, CA
• Assisted with monthly, quarterly, and yearly stock inventories
• Packaged preparation
• Coordinated and assisted on shipping and receiving logistical matters
• Produced production reports to maintain department efficiency
• Matined quality control for production
Dental Care Assistant
Dec. 2009 – Jan. 2010 Jimenez Family Dental Care - Fontana, CA
• Front and back office experience
• Knowleged of radiographs
• Customer service
• Scheduling, treatment planning, collections, billing, and proficient with Dentrix software
• Provided chair side assistance during procedures including general, endo, and oral surgery
References:
Available upon request
Contact this candidate