Customer Service Administrative Support
Resume:
Bachelor Of Arts:
Psychology
University Of Dallas
Irving, TX
********@*********.***
Houston, TX 77035
Skills
• Fluent in Spanish
• Customer Service
• Relationship Building
• Flexible Schedule
• Critical Thinking
• Active Listening
• Reliable & Trustworthy
• Problem Resolution
• Planning & Organizing
• Good Work Ethic
• Friendly, Positive Attitude
• Data Management
• Computer Skills
• Microsoft Office
• Organizational Skills
• People Skills
• Microsoft Excel
• Telephone Etiquette
• Team Collaboration
• Travel Arrangements
• Event Planning
Education
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Brochsteins - Front Office Coordinator
Houston, TX
06/2023 - 05/2024
Rice Design Alliance Rice University - Administrative Coordinator Houston, TX
02/2005 - 05/2023
Raquel Puccio
Summary
Experience
• Greeted and welcomed guests upon arrival.
Answered telephones, screened calls, and directed inquiries to the appropriate staff member.
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• Provided administrative support to front office team members.
• Ensured accuracy of data entry into the computer system.
• Coordinated travel arrangements for staff members.
• Managed front desk operations during shifts worked.
• Monitored inventory levels of office supplies and placed orders when necessary. Performed administrative support tasks, completing duties within required timeframes.
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Interpreted verbal conversations between individuals with limited English proficiency.
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Answered phone calls, provided information and connected callers to appropriate personnel
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Gathered, entered and updated data to maintain departmental records and databases
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• Maintained office supplies by checking inventory and ordering items
• Worked with finance department to file receipts and reimbursements Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews
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• Prepared agendas and took notes at meetings to archive proceedings Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports
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• Coordinated with other supervisors, combining group efforts to achieve goals.
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