Customer Service Medical Receptionist
Resume:
Brandee Salguero
Clovis, NM *****
*******.********@*****.***
More than 18 years successful experience in customer service and support recognizing in issue solving and trouble shooting. Sales support and planning proactive procedures in systems to avoid issues in the future. Solid experience in computer hardware and software skills. Ability to train, motivate and assist with other employees while giving Expert Customer Care to all customers. Excellent verbal, written and interpersonal communication skills. Able to respond calmly and quickly in stressful situations. Effective working independently with limited supervision or as a cooperative team member/ leader, with a positive "Can Do" attitude.
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
Dr. Siever's Sports Medicine - Portales, NM
July 2023 to Present
Medical receptionist:
Scheduling patients
Checking in and out patients
Billing insurance
Taking payments
Referring patients
Assisting medical assistant
Property Manager
Tierra Realty - Clovis, NM
April 2022 to July 2022
Maintain and manage a 60 unit apartment complex
Assistant Manager
Payment 1 Financial - Clovis, NM
February 2020 to March 2022
Assistant loan officer
Shift Manager
Something Different Grill - Clovis, NM
May 2019 to February 2020
Open and close shifts throughout the week. Make sure all employees get needed brakes and clock in and out for shifts. Assist all Guest with the best customer service. Maintain a clean restaurant at all times. Control labor percentage and Complete bank deposits. Guest Service Manager
Pilot Travel Center, LLC - Clovis, NM
October 2017 to April 2019
Over 2 year experience as a guest service manager for Pilot Travel Centers in Clovis New Mexico. My Job description as Guest Service Manager is being responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training, and problem solving. Paperwork including all daily closing reports, Western Union, CAT scales, and Bank deposits. As guest service manager I am also responsible for departments including Deli, maintenance department and Retail department at Pilot Travel Centers in clovis nm
Computer Technician
Xerox - Clovis, NM
January 2009 to February 2014
Technical support representative
Quickly and effectively solve customers challenges. Maintain quality control, satisfaction records, constantly seeking new ways to improve customer service. Always indulged customer service.
Successfully completed all assessments in ISP cash, cashless, Full idp reports, and New Pos 6.5 systems in all McDonald's restaurants.
Education
GED
Skills
• Customer Service Skills (10+ years)
• Front Desk (10+ years)
• Management (9 years)
• Cash Handling (10+ years)
• Filing
• Accounting
• Medical Receptionist
• Medical Billing
Certifications and Licenses
Food Handler Certification
Present
Alcohol license certificate
June 2023 to Present
Contact this candidate