Front Desk Insurance Agent

Astrid Davila

832-***-**** • ***************@*****.*** •Houston, TX 77016

OBJECTIVE Seeking an opportunity within a company to excel, expand, and provide all criteria necessary to achieve and exceed the company expectations.

EDUCATION

George Sanchez High School Houston, TX

Diploma 1994

WEG- Life insurance agent

EXPERIENCE

Southern Dental Houston, TX

Assistant Manager 01/2020 –

Oral Expression the ability to communicate and translate information effectively to customers that speak Spanish and English

Organized meetings, resubmit and appeal claims, and handled aging reports

Verified insurance, and made financial arrangements with patients

Trinity Dental Houston, TX

Front Desk 07/2019- 01/2020

Customer and personal service included customer needs assessment, scheduled appointments, answered the phone, and rescheduled

Operated office equipment, handled medical records, financial statements, and prepared reports

Listened and interacted with customers to collect information and ascertain the purpose of visit

Southern Dental Houston, TX

Front Desk / Administrator 11/1998 - 03/2017

Supervised the office staff, managed filing charts, post op calls, insurance verifications and handled bank deposits

Communicating with patients on a daily to convey information effectively

Knowledge of computer software Microsoft and window

SKILLS

Bilingual (Spanish and English)

Red Cross CPR and First Aid Certified

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