Customer Service Representative
Resume:
cassandra guthrie
Outgoing, positive attitude and ready to impress
Colorado Springs, CO 80916
********************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Graven Austin & Drake - Colorado Springs, CO
August 2016 to February 2019
I did outbound sales renewal subscriptions which included: Answering all customer questions and complaints
Upscaling subscriptions
Meeting Sales quotes
Typing 40 + wmp
Head Hostess
Village Inn - Colorado Springs, CO
February 2014 to March 2016
Trained new employees
Answered phone
Money transactions
Placing online and phone orders
Helping customers with their needs
taking reservations
Cleaning all front ends of the store and parking lot Education
GED
Rampart High School - Colorado Springs, CO
August 2005 to May 2009
Skills
• Host/Hostess
• typing 40 wmp
• Outbound Sales
• Cold Calling
• Inside Sales
• Telemarketing
• Upselling
• Outside Sales
• Sales
• Quality Assurance
• Microsoft Powerpoint
• Negotiation
• Pricing
• Research
• Merchandising
• Technical Support
• Purchasing
• Direct Sales
• Recruiting
• Retail Sales
• Analysis skills
• Communication skills
• Customer service
• Salesforce
• Quality control
• Administrative Experience
• Sales Management
Languages
• English - Expert
• Italian - Beginner
Certifications and Licenses
Food Handler Certification
Contact this candidate