Quality Control Continuous Improvement
Resume:
Christian Sylvester
Denver, CO *****
*************@*****.***
Hardworking and detail-oriented warehouse professional with 5+ years of experience in forklift operation, inventory management, and quality control. Proficient in operating various types of forklifts, including sit-down, stand-up, reach truck, and clamp truck. Proven track record of improving warehouse efficiency through process enhancements and implementing quality control measures. Possess a strong understanding of safety protocols and best practices for handling hazardous materials. Skilled in using computerized systems for tracking inventory movement and maintaining accurate records. Adept at communicating effectively with team members and supervisors to meet daily production goals. Committed to continuous improvement and staying up-to-date on industry standards and regulations. Work Experience
UPS Preloader
UNITED PARCEL SERVICE-Commerce City, CO
October 2024 to Present
• Efficiently loaded and unloaded trucks with merchandise, ensuring accurate inventory counts
• Operated forklifts and other equipment to safely transport goods within the warehouse
• Prioritized safety at all times by wearing appropriate personal protective equipment (PPE)
• Worked efficiently under pressure during peak periods while maintaining attention to detail
• Coordinated closely with warehouse supervisors regarding special handling instructions for fragile/ valuable items
• Implemented quality control measures by inspecting outgoing shipments for accuracy
• Trained new employees on proper loading techniques, equipment operation, and safety procedures
• Communicated effectively with supervisors regarding any issues or concerns related to loading operations
• Assisted in conducting regular inventory audits to identify discrepancies or shortages
• Efficiently packed materials according to specific instructions and quality standards
• Inspected materials for defects or damages before packing, ensuring only high-quality products are shipped out
• Assisted in loading and unloading trucks with packaged materials using appropriate equipment Warehouse Associate/Forklift Operator/stagehand
Traba App-Denver, CO
January 2023 to Present
• Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Performed quality control checks on outgoing shipments to ensure products met customer specifications
• Collaborated with team members to optimize workflow efficiency and meet daily production goals
• Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
• Maintained a clean and organized work area to promote safety and productivity
• Assembled product components using hand tools or machinery as required by job instructions
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Implemented process improvements that reduced order processing time by XX%
• Achieved a perfect attendance record over XX months of employment at the warehouse facility
• Demonstrated strong problem-solving skills by resolving inventory discrepancies quickly and accurately
• Closely followed all safety protocols when handling heavy machinery or working at heights
• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
• Investigated customer complaints regarding damaged or missing items, taking prompt action for resolution
• Collaborated with cross-functional teams (e.g., logistics, purchasing) to coordinate efficient inbound/ outbound shipment processes
• Served as a reliable backup driver for local deliveries during peak periods or staff shortages
• Maintained compliance with company policies regarding security measures for high-value merchandise
• Demonstrated flexibility by adapting quickly to changing priorities or urgent requests from supervisors
• Achieved an average picking rate of XX items per hour, exceeding department standards
• Contributed to the implementation of a new inventory management system, resulting in improved accuracy and reduced stockouts
• Operated pallet jacks and hand trucks to move materials within the warehouse
• Maintained knowledge of safety regulations and best practices for handling hazardous materials Quality Assurance Analyst
Blue Apron-Aurora, CO
April 2021 to December 2022
• Conducted thorough quality inspections on incoming materials, ensuring adherence to specifications and standards
• Implemented a comprehensive quality control system, resulting in a XX% reduction in product defects
• Collaborated with cross-functional teams to identify root causes of quality issues and implemented corrective actions
• Performed regular audits of production processes to ensure compliance with industry regulations and company policies
• Utilized various testing equipment and tools to perform accurate measurements and evaluations of product quality
• Trained new employees on quality control procedures, ensuring consistent understanding and implementation across the team
• Developed and maintained detailed inspection reports, documenting findings and recommending improvements
• Worked closely with suppliers to resolve quality-related issues, improving overall supplier performance by XX%
• Identified trends in defect data through statistical analysis, leading to targeted process improvements
• Led continuous improvement initiatives by actively participating in problem-solving activities and suggesting process enhancements
• Implemented visual inspection techniques for identifying cosmetic defects, reducing customer complaints by XX%
• Created standard operating procedures (SOPs) for quality inspections, enhancing consistency and efficiency within the department
• Collaborated with engineering teams during product development stages to ensure design specifications meet quality requirements
• Conducted internal audits to assess compliance with ISO standards, resulting in successful recertification for the company
• Monitored production lines regularly throughout shifts; identified potential issues or deviations from established guidelines
• Developed training programs for operators on proper handling of equipment/tools/materials as part of maintaining high-quality standards
• Participated in cross-functional meetings to provide input on product design changes from a quality perspective
• Maintained accurate records/documentation related to inspections performed; ensured traceability throughout the manufacturing process
• Performed root cause analysis investigations into non-conforming products or processes; recommended corrective actions
• Conducted final product inspections to verify compliance with customer specifications and quality standards
• Collaborated with suppliers/vendors regarding any concerns or discrepancies found during inspections; facilitated resolution
• Utilized various measurement tools, such as calipers and micrometers, to perform precise dimensional inspections on parts/components
• Implemented statistical process control (SPC) techniques to monitor and improve production processes
• Performed risk assessments on new products/processes; identified potential quality issues and recommended preventive measures
• Developed and implemented quality assurance procedures for incoming materials, ensuring adherence to specifications
Replenishment Forklift Operator
Hydrofarm, LLC-Denver, CO
April 2021 to October 2021
• Collaborated with team members to prioritize tasks and meet daily production goals
• Adhered to safety protocols and guidelines while operating the reach forklift, minimizing accidents or damage to equipment
• Maintained inventory accuracy by conducting regular cycle counts and reconciling discrepancies
• Loaded and unloaded trucks using reach forklift, ensuring accurate placement of goods
• Operated reach forklift to safely and efficiently move materials within the warehouse
• Performed routine maintenance on the reach forklift, including inspections, cleaning, and minor repairs
• Utilized RF scanners or other technology to accurately track inventory movement in real-time
• Assisted in organizing warehouse layout for optimal efficiency in material handling processes
• Ensured all products were properly labeled, packaged, and staged for shipment using the reach forklift
• Efficiently picked orders using a reach forklift according to pick lists or customer specifications
• Contributed to continuous improvement efforts by suggesting process enhancements or equipment upgrades
• Trained new employees on safe operation of the reach forklift and proper warehouse procedures
• Maintained cleanliness of work area by sweeping floors, removing debris, and organizing supplies
• Worked closely with supervisors to identify areas of improvement in warehouse operations and implement solutions accordingly
• Collaborated with shipping department to load outgoing shipments onto trucks in a timely manner
• Communicated effectively with team members through verbal instructions or radio communication devices
• Followed company policies regarding safety regulations at all times while operating the reach forklift
• Supported cross-functional teams during peak periods or special projects as needed
• Achieved XX% increase in productivity by optimizing route planning when moving materials within the warehouse
• Safely operated a variety of attachments such as clamps or forks on the reach forklift based on specific material handling requirements
• Collaborated with warehouse supervisors to develop and implement standard operating procedures for reach forklift operations
• Maintained accurate records of daily activities, including material movements, equipment inspections, and maintenance tasks
• Assisted in the loading and unloading of hazardous materials following proper safety protocols and guidelines
• Participated in regular safety training sessions to stay updated on best practices for reach forklift operation
• Investigated and reported any incidents or near misses involving the reach forklift to ensure a safe working environment
Forklift Operator
Acme Distribution Center-Aurora, CO
October 2016 to May 2021
• Operated forklift to safely and efficiently move materials, products, and equipment
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
• Performed routine maintenance on forklifts, including inspections and minor repairs
• Maintained accurate inventory records by properly documenting incoming and outgoing shipments
• Collaborated with warehouse team to organize storage areas for optimal efficiency
• Adhered to safety protocols at all times to prevent accidents or injuries in the workplace
• Assisted in the packaging and labeling of products for shipment or storage
• Utilized handheld scanners or computer systems to track inventory movement within the warehouse
• Operated various types of forklifts, such as sit-down, stand-up, reach truck, or clamp truck based on job requirements
• Ensured compliance with quality control standards during loading/unloading processes
• Communicated effectively with supervisors and coworkers regarding daily tasks and priorities
• Followed company procedures when handling hazardous materials or fragile items
• Efficiently moved heavy loads weighing up to XX pounds using a forklift
• Safely transported materials between different areas of the warehouse without any incidents
• Collaborated with team members to meet daily production goals by prioritizing tasks effectively
• Inspected incoming shipments for accuracy in quantity and quality before storing them in designated locations
• Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly
• Participated actively in regular safety meetings to stay updated on best practices and potential hazards
• Assisted in training new employees on safe operation techniques when operating a forklift
• Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment
• Picked orders accurately according to pick lists provided by supervisors using a combination of forklift and manual handling
• Collaborated with shipping department to ensure timely loading of trucks for outbound shipments
• Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space
• Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs
• Supported inventory control efforts by conducting regular cycle counts and reconciling discrepancies
• Contributed to the reduction of product damage by implementing proper handling techniques
• Assisted in the implementation of new warehouse processes to improve overall efficiency
• Operated forklift equipment in compliance with OSHA regulations and company safety policies
• Adapted quickly to changing priorities and worked efficiently under tight deadlines
• Collaborated with team members on special projects, such as warehouse reorganization or inventory audits
• Demonstrated strong attention to detail when inspecting products for quality assurance purposes
• Followed established procedures for receiving, storing, and distributing materials within the warehouse facility
• Provided assistance during physical inventories, ensuring accurate count of stock items
• Maintained a clean and organized work environment, promoting safety and productivity Packer
QuickBox Fulfillment-Denver, CO
May 2013 to November 2016
• Assembled components and subassemblies according to blueprints, diagrams, and work instructions
• Operated various hand tools and power tools to complete assembly tasks efficiently
• Inspected finished products for quality assurance, ensuring adherence to specifications
• Collaborated with team members to meet production goals and deadlines
• Maintained a clean and organized work area, promoting safety and efficiency
• Troubleshot assembly issues, identifying root causes and implementing corrective actions
• Performed routine maintenance on assembly equipment to ensure optimal performance
• Contributed ideas for process improvement, resulting in increased productivity
• Followed standard operating procedures (SOPs) to ensure consistent product quality
• Assisted in inventory management by accurately counting parts and materials used in the assembly process
• Implemented lean manufacturing principles to minimize waste and improve efficiency
• Utilized computer systems or software programs for tracking production progress or documenting defects
• Participated in continuous improvement initiatives aimed at enhancing overall operational effectiveness
• Adhered to all safety regulations and protocols while performing assembly tasks
• Worked closely with quality control department to address any non-conforming products or deviations from standards
• Maintained accurate documentation of completed assemblies including quantities produced
• Suggested design modifications or improvements based on hands-on experience during the assembly process
• Demonstrated attention to detail when inspecting components for defects or abnormalities
• Achieved daily/weekly/monthly production targets consistently throughout employment tenure Education
High school diploma
Smoky Hill High School - Aurora, CO
August 2003 to May 2007
Skills
• RF Scanner
• Forklift
• Kitchen Experience
• Microsoft Word
• Freight Experience
• Order Picker
• Warehouse Management
• Pallet Jack
• Packaging
• Warehouse Experience
• Order Picking
• Reach Truck
• Shipping & Receiving
• Maintenance
• Food Safety
• Merchandising
• Inventory Control
• Food Preparation
• Load & Unload
• Materials Handling
• Quality Assurance
• Heavy Lifting
• Logistics
• Warehouse Distribution Experience
• SAP
• Assembly
• Microsoft SQL Server
• Jira
• Supervising Experience
• Machining
• Microsoft Powerpoint
• Manufacturing
• Clamp Truck Experience
• Quality Inspection
• Lean Manufacturing
• Quality Systems
• Micrometer
• Internal Audits
• Process Improvement
• Quality Control
• Root Cause Analysis
• SQL
• User Interface (UI)
• Oracle
• Statistical Analysis
• Product Development
• Program Development
• Calipers
• Agile
• Computer Networking
• Web Services
• Scripting
• Java
• APIs
• XML
• Tableau
Certifications and Licenses
Forklift Certification
Food Handler Certification
Rough Terrain Forklift Certification
Assessments
Business math — Proficient
September 2024
Using basic math to solve problems in a business context Full results: Proficient
Forklift safety — Proficient
August 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Warehouse safety — Proficient
August 2024
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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