Administrative Assistant Customer Service
Resume:
Kimberly Thompson
Highly Motivated to find a long term job cost accounting Position, and I am willing to relocate.
Memphis, TN 38115
**************@*****.***
Experienced Bookkeeper with a demonstrated history of working in the accounting industry for 12 plus years. Two years experience as an Administrative Assistant to the Director of Sales Pillar Hotels and Resorts a management company that owned various Hilton and Marriott properties. Skilled in OnQ, Marsha, ADP Payroll, Microsoft Office all versions, Management, Customer Service, Advanced knowledge of all aspects of Hardhat Job Cost Accounting Software, JobPower proficient as well with Windows or Mac. Strong operations professional graduated from Kirby High School. Authorized to work in the US for any employer
Work Experience
Server/Cashier
Perkins Restaurants & Bakery-Memphis, TN
July 2021 to Present
I’m currently a server for Perkins Restaurant and Bakery Eastgate. Server
Joes' Highland
May 2016 to March 2021
Excel as a server in a casual-dining venue. Earn top marks on performance reviews for service excellence; team player mentality; and proactive approach to improving processes, increasing revenues and resolving customer issues with expedience.
Bookkeeper/Office Manager
The Pro's Painting Company, Inc-Memphis, TN
April 2014 to May 2016
Conduct General Ledger account reconciliations; cash accounting reconciliations. Compiled weekly sales reports using visual aids for presentation to management. Preformed cost analysis benefits with regards to bid jobs and remodels and new construction using JobPower Job Cost Accounting Software. Processed payroll through ADP and also imported payroll data from ADP into JobPower and filed all state and federal taxes with regard to payroll compliance. Assembled bid requirements including Bid Bonds, Performance Bonds, Company Pre-Qualifications, Staffing Organization Charts, bid base pricing and any alternates. Sales Coordinator
Pillar Hotels & Resorts
April 2012 to December 2014
Managed Accounts Receivables and Payables. Entered all information in the computer accurately and in a timely manner using QuickBooks Pro 2014, OnQ and Marsha software. Completed monthly financial reports and reconciled all accounts. Managed the bookings for all large group reservations and provided excellent customer service via telephone and in person. Production & Accounting Administrator
NKC of America
April 2011 to October 2012
Improvement of Quality and Customer Satisfaction for Toyota and Nissan by bringing all aspects from Japan and implementing to the Memphis facility. Maintained Quality Rating with attention to details and excellent record keeping. Responsible for the systematic recording and analysis with regard to cost of material, labor and overhead incident to production as well as cash account reconciliations. Bookkeeper/Office Manager
Hardhat, Inc-Memphis, TN
March 2001 to February 2011
Rushing Plumbing, Rushing Heating & Air, Hardhat Construction & Welch & Associates Construction Company, Inc. Bookkeeper/Office Manager 03/2001 to 02/2011 My diversified and comprehensive experience in all areas of operations and marketing allowed me to accept various responsibilities and communicate with people at all levels. Billing and rebates processed through the database and entered into Hardhat. Excel skills. Conduct General Ledger account reconciliations cash accounting reconciliations. Maintained the personal banking for all checking and savings accounts as well as most of his monthly reoccurring expenses, credit card reconciliations, completed weekly sales reports using visual aids for presentation to management. Preformed cost analysis benefits with regards to bid jobs and remodels and new construction using Hardhat Job Cost Accounting Software. Processed payroll and filed all state and federal taxes with regard to payroll compliance and was the lead software support analyst for Hardhat Job Cost accounting Software which the owner and 7 onsite programmers developed and were always updating as well as writing customized programs for customers. Assisted and built computer workstations and network workstations. Did quite a bit of traveling when needed to set up customer equipment and convert accounting data into the new program (Hardhat) as well as newly acquired modules that were written and programmed specifically for existing clients. Worked for many local businesses as an interim bookkeeper while they were in transition of finding a new bookkeeper to replace their prior employees. Accepted and entered service calls for the Plumbing and HVAC companies as well as scheduled and dispatched employees to service calls on a daily basis.
Proficient with the following software programs:
• All Windows Operating Systems, All Apple products, some DOS Experience, Microsoft Office, QuickBooks Pro, OnQ, Marsha Systems, Hardhat Job Cost Accounting Software, Job Power, ADP Payroll Processing & Cloverleaf.
Education
High school diploma
Kirby High School - Memphis, TN
August 1986 to May 1990
Skills
• Account Reconciliation
• General Ledger Reconciliation
• Accounting Software
• Bank Reconciliation
• General Ledger Accounting
• QuickBooks
• Financial Report Writing
• Accounts Receivable
• Accounts Payable (10+ years)
• Journal Entries
• Office Management
• Auditing
• Supervising experience
• Customer service
• Restaurant experience
• Sales
• Accounting
• Operating systems
• Auditing
• Payroll
• Accounting software
• Technical support
• Upselling
• Guest services
• Hotel experience
• Cash handling
• QuickBooks
• Tax experience
• Bookkeeping
• Data entry
• Manufacturing
• Databases
• Analysis skills
• Forecasting
Assessments
Bookkeeping — Proficient
June 2023
Calculating and determining the accuracy of financial data Full results: Proficient
Administrative assistant/receptionist — Proficient June 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Managing accounts in QuickBooks — Proficient
June 2023
Using QuickBooks software to manage business financials Full results: Proficient
Attention to detail — Proficient
September 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
December 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work style: Reliability — Proficient
November 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Data entry: Attention to detail — Proficient
October 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate