Project Manager Construction

Pedro J. Ruiz Armada

(M) 507-****-****

*********@*****.***

CAREER SUMMARY

General management professional with over 10 years progressive experience in strategic planning, improving operational efficiency, team building and project management for hospitality industry. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical strategies, and implement systems that optimize productivity and customer satisfaction, decrease vacancy rates and increase bottom line in all industrial and logistics real estate developed projects. Skilled at transforming high-potential staff into outstanding leaders, demonstrating creativity critical to financial and operational success in union environment. Adept at restoring profits and instituting essential infrastructure crucial to sustain prosperity and turnaround situations. Competent in organizing tasks, increasing efficiency, and obtaining maximum results from limited materials and manpower resources. Powered with decisive judgment, critical thinking, delegation skills, and the ability to multitask effectively with minimum supervision in a fast-paced and challenging environment.

• General Management

• Leadership/Supervision

• Client Relationships

• Strategic Planning

• Logistics Supply Expert

• Innovative Solutions

• Budgeting & Forecasting

• Supply Chain Manager

• Customer Service focused

• Great organization skills

• Great organization skills

• Representative

CAREER ACCOMPLISHMENTS

• Exceptional ability to identify and resolve problems in timely manner.

• Proven ability to build productive teams that deliver exceptional guest service.

• Unique ability to identify and implement cost saving measures with construction, budgeting, valuation and programing of complex and expense operation and/or construction projects.

• Recognized for intelligent leadership, people management skills and an ability to drive collaborative team efforts with a commitment to fulfilling all safety and compliance requirements.

• Proven track record of superior written and verbal communication skills (fluent in Spanish and English) with an established capability to manage stakeholders’ relationships in multicultural environments.

• Ability to multi task under pressure and effectively manage multiple teams simultaneously while employing solid organizational, coordination and problem-solving strengths. PROFESSIONAL EXPERIENCE

SYSTENGER • Panama city, Panamá • (Apr.2024 – Oct.2024) Project Manager

Efficiently organized, planned and executed all aspects of civil-structural engineering construction works for two (2) projects: a complex Steel Roof for a Bus Terminal at Villa Zaite Metro Station and a Glass Curtain Wall at the Workers’ Institute Building, including conceptualizing and implementing innovative designs and layouts. Directed all elements of the planning and construction phases by subcontractors to ensure optimal efficiency and quality. Precisely scheduled and monitored project activities, contributing to successful and timely project completion. Determined requirements and identified key factors in planning and designing civil work specifications to ensure minimum delays and resolution of issues.

Key achievements:

• Supervising all elements of the planning and construction phases by design engineers, project engineers and CAD technicians to ensure optimal efficiency and quality.

• Ensuring on time project progression in line with time, cost and quality requirements and resolving any issues as they arise to keep project on track.

• Facilitated successful meetings to resolve issues, liaising with clients and stakeholders, and cultivated strong working relationships to ensure timely and high-quality construction phases termination.

• Effectually managed all financial aspects of the project, which included preparing cost forecasts, quantities, engineering equipment budget and labour requirements for all assigned building projects. Pedro J. Ruiz Armada

PEDRAZ ARCHITECS, GUATELAMA • Panama city, Panamá (Jul. 2023 – Mar. 2024) Operational Project Manager

Working for an important an international pharmaceutical company, to develop a new medical & pharma products distribution centre for Central America region. As a dedicated PMO expert who can bring great energy to the task of coordinating and accomplishing provisional and long-term company goals, I had a successful reached the implementation of the whole project. Also, as skilled at developing and implementing project plans, managing project scheduling and development, and providing budgeting and expenditure reports, all main goals were reached, satisfying owners & stakeholder precise exigencies.

Key achievements:

• Managed PMO to provide tools and services to PM teams and wider business resulting in increased efficiency.

• Developed and maintained standardised reporting of project and business KPIs leading to improved project outcomes.

• Managed risk registers adherence and ownership of the risk management tool, ensuring timely mitigation of risks.

• Managed project review meetings, including reporting monthly programme performance metrics, leading to improved project outcomes.

• Maintained common WBS project structures for use by the PM teams, resulting in increased efficiency and consistency.

DECON. • Panama city, Panamá (Mar. 2022 – June 2023) Engneering Manager

Assigned for the administration, planning, procurement and control of technical and information resources for maintenance projects and improvements of residential, commercial and office buildings, as well as the equipment to the different areas of the companies, to meet the technical cost requirements and time, guaranteeing profit margins and adherence to regulations and the timely detection of deviations to achieve an execution that generates the best performance for the company from the assigned budget and the added value for customers. Key achievements:

• Carry out inspections of the facilities of the assigned buildings to identify and solve problems, developing maintenance procedures and their supervision, to guarantee their adequate and timely implementation.

• Check the mechanical, sanitary and electrical systems of the buildings to ensure functionality, planning and supervising all installation, repair and preventive and corrective maintenance activities.

• Define the business opportunities and considerations of the company's land, for new real estate business opportunities, through the implementation of new or improved technical and administrative areas for the successful development of maintenance/improvement projects

LIQUID JUNGLE ASSETS (SIMCA Island). • Panamá • 2021 - 2022 Operations Manager.

Hired for three months (Dec. 2021 till Feb. 2022) to develop an accurate and complete diagnosis in existing sustainable hospitality infrastructures, in order to recover installations, upgrade and improve efficiency and backup. Responsible for controlling project supplies, reviewing construction work, and developing budgets and proposals for the hotel plan improvement, like implementing full Solar Panels infrastructure system instead Electric Generators. Performing weekly and comprehensive reviews of the construction's progress to check up on communication, cost- control and work force skill. Making executive decisions about what to include or rethink in the construction plan. Additionally, reviewing owner s design and specifications, or redesign, of the hotel's interior by constantly checking in with owner s representative. Efficiently developing budgets and proposals for approval with the owner, and skills to negotiate design, architectural and construction contracts and revenue opportunities. Responsible for quality and timely planning & control execution procedures.

Key Accomplishments:

• Planning and executing an existing hotel infrastructure, developing hotel branding or modernizing technology. Responsible for preparing all job descriptions, outlining the requirements, skills and education to fulfill the position of all workers and employees in a 60-day timeframe.

• Monitor payroll, customer billing, and expense accounts. hiring, training, and scheduling new staff members. Also maintain employee records and fire ineffective employees.

• Conducting regular operations team meetings with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to the General Manager Pedro J. Ruiz Armada

STEEL BUILDINGS & BRIDGES CORP. • Panamá August 2020 – Nov. 2021 An International Steel Industry with more the 40 years’ experience in complex steel related structures with integral EPC project manging devotion.

Civil Project Manager.

Providing project support for all related project development and construction site activities. Coordinating project operational supervision and inspection teams including all subcontractors, also identifying costed and processed contract variations and tracking activities against detailed project plans. Inspecting project sites to monitor progress and ensure compliance with all design and safety specifications. Key Accomplishments:

• Efficiently coordinated project operations such as job site organization, schedule development and quality control, forecasted costs, quantity, budget of engineering equipment and labour needs for all assigned building projects.

• Conducted research on design options, reviewed fabrication shop drawings, and ensured best possible maintenance-oriented design.

• Calculated & developed accurate cost estimates and evaluated proposed changes to approved plans & specifications and prepared technical documentation for steel structure material requisition for the airport superstructure and assists the procurement dept. in the technical evaluations.

• Liaised with all company s departments to study technical alternatives for the acquisition of new engineering business aspects, company promotion and team leadership AODC Consulting S.A., Tocumen T2 Project, Panamá Jan 2019 – Aug 2020 Airport Operations Control Center (AOCC) Project Manager

• Overseeing and developing input for design development of the AOCC (The command, coordination and control centre for the whole airport which integrates the diverse processes relating to the three major operational areas: passenger, baggage and cargo, and aircraft systems) identified in preconstruction and early phase design. Review and evaluate Special Systems (CCTV, Door Control, FID s and Scanners) subcontractors and interface with designers and Tocumen International Airport (TIA) representatives to ensure quality and conformance of the installation to user requirements.

• Manage and lead the execution and installation of the special systems work and its coordination with the balance of the project. Communicate and interface closely with the client to develop positive relationships and cooperation. Manage Special Systems testing process and interface closely with TIA and government representatives and outsourcing consultants. Process, evaluate, monitor, and control changes to the work for the Airport Special Systems.

• Liaised with Tocumen Airport Operations, Maintenance and IT departments to ensure a joined-up approach to all construction project works and clear channels of communication.

• Collaborated with administrative & operations systems subcontractors and ensured facility safety, completion under budget and time requirements, as per public, aeronautical and corporate safety regulations.

• Calculated & developed accurate cost estimates and evaluated proposed changes to approved plans & specifications.

ANAIRAM, S.A., Panamá Plaza Mall Project • El Ingenio, Pana Jun 2018 - Dic 2018 Project Manager

• Effectively and accurately responsible for the successful initiation design, planning, execution, monitoring, controlling and monitoring of the Panama Plaza Mall project phases. Supervising construction, architecture requirements, technical constructivism technology needed and many different related abilities oriented to the success of this project. As a project manager must I had a combination of skills including an ability to ask penetrating questions, detect unstated assumptions and resolve conflicts, as well as more general management skills, consistently covering the talent triangle’s 3 principal aspects: technical PM skills, leadership skills, strategy

& business management skills

• Efficiently developing project objectives by reviewing project proposals and plans in liaison with managers, directors and all main stakeholders.

• Regularly maintaining project schedule, quality and resources by monitoring project progress through the coordination activities and efficiently resolving any bottlenecks and technical issues.

• Determine project responsibilities by identifying project phases, elements and tasks, assigning required resources to activities and objectives and reviewing & submitting bids from contractors to the project manager approval.

• Liaised with architectural, mechanical, and electrical departments to ensure a joined-up approach to project work and clear channels of communication. Responsible for the technical accuracy of designs Pedro J. Ruiz Armada

FIRST QUANTUM MINERALS, COBRE PANAMÁ PROJECT • Coclé, Panamá Jul 2017 - Jun 2018 Senior Project Engineer for Non-Process Infrastructures

• Directed all the activities related to the project’s civil and structural engineering aspects, which included devising and implementing effective plans, designs, layouts and project specifications and proposals. Actively plan, review and schedule project, which contributed to overall and on time project completion. Effectively observed and recorded existing conditions and verified measurements. Diligently oversaw design/draft activities and produced drawings/sketches for designers and drafters.

• Efficiently conducted research on design options, reviewed IFC drawings, and ensured best possible constructional and maintenance-oriented design.

• Regularly liaised with departments, which included Operations, Mining and MEP, to ensure a joined-up approach to project work and clear channels of communication.

• Attended meetings to resolve issues, liaised with clients and stakeholders, and built and maintained robust working relationships with the all parties.

PETROBELL INC. • Quito, Ecuador Nov 2016 - Jul 2017 Structural Project Leader

• Instrumental in management of all project’s civil and structural engineering aspects for the National Ecuadorian Oil & Gas Industry, which included devising and implementing effective plans, designs, layouts and project specifications and proposals. Conducted field work such as observation, recording existing conditions, and verifying measurements.

• Resourcefully completed structural design and analysis calculations to ensure compliance with all governing codes, safety standards and engineering formulas while identifying any areas for improvement.

• Closely liaised with other departments, including architectural, mechanical and electrical, to ensure a joined-up approach to project work and clear channels of communication Construction Systems Group, Panama City, Panama Jun 2015 - Oct 2016 Construction Operations Manager

• Leading all civil operations to develop all commercial and construction works for South Plaza Mall project, including promotions, administration, stakeholder managing, mall operations, and related.

• Supervising all elements of the planning and construction phases by subcontractors to ensure optimal efficiency and quality (p.e: grading, foundations, structural steel construction, external works and similar).

• Ensuring on time project progression in line with time, cost and quality requirements and resolving any issues as they arise to keep project on track

• Collaborating effectively with construction subcontractors to ensure ongoing facility safety and the on time, in full and on budget completion of the project as per public and corporate safety regulations STANTEC – former Processes Unlimited, Bakersfield, USA May 2008 – February 2015 Project Engineer Consultant III

I was originally hired by PROYNCA (Caracas Venezuela) and assigned to Processes Unlimited. Since October 2011, I have been a full-time employee with STANTEC, former Processes Unlimited, in California working with an H-1B Visa

• Provide civil engineering management support to other divisions, departments and outside clients as necessary

• Evaluate proposed changes to approved plans and specifications and develop cost estimates

• Participate in professional industry events and stay up-to-date with current practices, trends and innovations

• Lead and supervise the work of others through planning, reviewing and scheduling specific project tasks

• Attended regular meetings and liaised with clients, contractors and major asset owners and stakeholders

• Ensured that all engineering activities were estimated correctly and delivered within budgetary and time constraints

• Directed and guided co-workers to complete projects in organized manner thereby achieving desired results within predetermined time frame

G. & C. Constructions and Consulting, Maturin, Monagas State, Venezuela January 2006 – Apl. 2008 Project Leader

• Provided planning and construction supervision to design engineers, project engineers and CAD technicians

• Elaborated on composed instruction manuals and gave presentations or simplified instructions as requested

• Worked in collaboration with construction contractors to ensure the safety of the facility and the timely, economic completion of the project as per public and corporate safety regulations

• Calculated requirements and determined factors to plan and design the specifications of the civil work

• Researched, tested, measured and analyzed patterns on various elements and other environmental conditions to provide assessments on civil engineering factors and planning

• Monitored performances and risk factors on construction sites to ensure safety standards were being met Pedro J. Ruiz Armada

• Forecasted costs, quantity, budget of engineering equipment and labor needs for all assigned projects Tecnoconsult, Maturin, Monagas State, Venezuela December 2004 - January 2006 Project Leader)

• Delivered various engineering projects from feasibility stage through to detailed design and site implementation

• Liaised with stakeholders, negotiated modifications and conducted technical and feasibility studies

• Ensured projects were completed within budget, on-time and in compliance with safety and quality standards

• Prepared scope documentation, control reports, and tender documentation

• Managed day-to-day project operations including meeting work schedules in terms of HSE and quality

• Prepared and completed accurate project management documents for contract award on project engineering Petróleos de Venezuela (PDVSA), Punta de Mata, Monagas State, Venezuela September 1996 - January 2003 Management Coordinator

• Assisted the District Manager in directing and controlling the activities of the Registration and Reservation Office and ensured all activities, resources and quality assurance adherence to the corporate standards, policies and procedures

• Maintain product and service quality standards by conducting ongoing evaluations and investigation complaints, and if necessary, initiate corrective action.

• Monitoring the performance of the different housing compounds through verification and analysis of guest satisfaction systems and financial reports, and if necessary, initiate corrective action

• Create an operating environment to assure consistent guest satisfaction.

• Stablish and maintain a pro-active human resource function to ensure employees motivation, training and development, wage and benefits administration, according to the corporate regulations.

• Ensured flawless front house, auditorium lobby, restrooms and concession operations and managed all customer service functions.

• Supervising maintenance, supplies, renovations and furnishings departments.

• Dealing with contractors and suppliers.

• Planning work schedules for individuals and teams DK Proyectos y Construcciones, S.A., Caracas, Venezuela January 1991 – December 1995 Management Coordinator

• Responsable for La Caleta, La Otra Banda and Babilonia resort complexes in Lecherias, Anzoategui State.

• Providing help and advice to customers using your organization’s products or services.

• Communicating courteously with customers by telephone, email, letter and face to face.

• Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.

• Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill.

• Issuing refunds or compensation to customers.

• Keeping accurate records of discussions or correspondence with customers.

• Analyzing statistics or other data to determine the level of customer service your organization is providing.

• Producing written information for customers, often involving use of computer packages/software.

• Writing reports analyzing the customer service that your organization provides.

• Developing feedback or complaints procedures for customers to use.

• Improving customer service procedures, policies and standards for your organization or department.

• Dealing with contractors and suppliers.

• Identify, costed and processed contract variations and tracked activities against detailed project plans.

• Reviewed and approved all bidding projects and documentation and maintained proper documentation.

• Provided project support for all related project elaboration and construction site activities. El Conde Hotel, Caracas, Venezuela December 1986 – December 1990 Front Office Manager)

• Assisted the Manager in directing and controlling the activities of the Front Office, Reservations, Guest Activities, and ensured adherence to the Excellence Hotel standards, policies and procedures.

• Ensured that qualified personnel were selected, hired and trained in all areas of responsibility.

• Ensured that all personnel were kept well informed of department objectives and policies.

• Ensured that the proper image was being maintained by all Team Members with respect to grooming and uniform standards.

Pedro J. Ruiz Armada

• Supported and participated in all hotel programs, policies and procedures with special emphasis on the orientation of new employees.

• Displayed fair treatment with respect to disciplinary action and provided supportive documentations.

• Prepared all necessary forecasts; worked closely with Reservations, Front Office and Sales to maximize occupancy, rate and revenue.

• Kept all departments notified of any fluctuations in business levels, special guests, groups, etc.

• Established and maintained close working relationships with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.

• Developed relationships with clients, return guests, group contacts etc. to provide maximum personalized guest service.

• Made suggestions for improvements in overall operations with an emphasis on increasing guest satisfaction, revenues as well as reducing costs.

• Monitored and analyzed the payroll for Rooms Division to ensure maximum effectiveness towards guests services while realizing full profit potential.

Ana Hotel Tours, San Juan de los Morros, Venezuela January 1983 - October 1986 Assistant General Manager

• Work directly with the General Manger to handle all activities related to the property including employees, maintenance, sales, and general accountant.

• Set goals, motivate/ discipline employees; perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals.

• Coordinate, direct and manage the hotel operation to achieve maximum profitability, ensure guest satisfaction, protect the financial aspects of the business and maintain the building.

• Direct and manage property operations to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).

• Overview HR matters including interviewing, hiring, training, assigning work, coaching/counseling and performance appraisals.

• Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel.

• Consistently deliver results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and effectiveness and efficiencies.

• Oversee the guest service function to ensure corrective action is taken to resolve guest complaints and ensure that superior guest service is delivered.

RAAS Constructora, Caracas, Venezuela August 1979 - January 1983 Technical Director

• Technical administrative management for construction of various housing complex for the National Bank of Savings and Loans (BANAP - Banco Nacional de Ahorro y Préstamo): Vipedi 1st Phase (Valle de la Pascua, Guárico State), El Pinar (Nagua Nagua, Carabobo State), Conjunto Residencial (Puerto Cumarebo, Falcón State).

• Liaised with stakeholders, negotiated modifications and conducted technical and feasibility studies

• Ensured projects were completed within budget, on-time and in compliance with safety and quality standards

• Managed day-to-day project operations including meeting work schedules in terms of HSE and quality.

• Lead and supervise the work of others through planning, reviewing and scheduling specific project tasks.

• Set goals, motivate/ discipline employees; perform labor expense control, control of general expenses and resolve guest related issues in accordance with the company goals. EDUCATION, QUALIFICATIONS & CERTIFICATIONS

• Masters Degree in Management (2000 - 2002)

o Andrés Bello Catholic University, Caracas, Federal District, Venezuela

• Civil Engineering (1976)

o Specialties: Structural and Roads & Highways, Santa María University, Caracas, Federal District, Venezuela (1969-1976)

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