Customer Service Restoration Technician

Jessica Deerman

Lake View, AL *****

************************@***********.***

+1-205-***-****

Work Experience

Restoration Technician

Restoration Express - Hueytown, AL

January 2020 to Present

Cleaning customers contents and structural property. Operating company vehicles. Communicating with customers and understanding and meeting their needs. Shift Manager

Murphy USA - Bessemer, AL

January 2017 to January 2020

Making weekly store orders. Store inventory. Keeping merchandise stocked. Opening and closing the store. Cash/safe handling. Bank deposits/change orders. Customer service! Housekeeper/Laundry

Holiday Inn Express and Suites - Bessemer, AL

June 2015 to January 2017

Meeting visitors needs. Cleaning rooms that were assigned each shift. Restocking cleaning carts beginning/ending shifts. Working as a team.

Resident Assistant

The Woodlands Retirement Community - McCalla, AL

January 2011 to July 2015

Helping assist with showering/hygiene needs. Helping assist with preparing and serving residents 3 meals daily. Housekeeping daily. Communicating with nursing staff/ staff. Resident activities. Education

GED

Jefferson State Community College - Birmingham, AL October 2015 to December 2015

Skills

• Water Damage Restoration

• Laundry

• Commercial Cleaning

• Mold Remediation

• Cleaning Experience

• Fire Restoration

• Shift Management

• Customer service

• Cash handling

• Shift management

• Water damage restoration

• Medical terminology

• Planograms

• HVAC

• Cash register

• Merchandising

• Driving

Certifications and Licenses

Hazardous Waste Operations & Emergency Response Training Food Handler Certification

First Aid Certification

Driver's License

November 2021 to September 2025

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