Scrum Master Project Delivery
Resume:
ATTAH CHUKWUDELU SUNDAY
MASTER, CSM.
** ****** ******, **** **** 6, Abuja
Phone: 080*-***-**** Email: *********@*****.***
SUMMARY
A certified Scrum Master with over 5 years of waterfall and agile technical experience in the IT, financial and healthcare industries. Experienced coach of multiple co-located and offshore cross functional teams, with expertise in scrum, end to end project implementation, requirements testing, and project delivery of projects budgeted up to $25M. Continuously delivering value to organizations, with my leadership and coaching skills, I have influenced teams and stakeholders, resolved conflicts and implemented processes increasing efficiency and business value up to 20%.
SKILLS
• Agile methodologies, values and principles, agile transformation.
• Scrum, Kanban, XP, LEAN, Azure, DevOps, Tableau, SQL, Oracle, SAP.
• SDLC, End to end project management, IT Management, Project delivery.
• Quality Assurance, User accepted Testing, Software documentation, Test Management.
• Vendor Management, Stakeholder Engagement, Business Intelligence, Risk Management.
• Defect tracking, System Testing, Process Adherence, Process Improvement, Service delivery Integration.
• Management, Team Leadership, Coaching, Mentoring, Facilitating, Teaching, Training, Influence, Conflict Resolution.
• Jira, Confluence, Rally, MS Word, Excel, PowerPoint, Teams, Project, SharePoint. EXPERIENCE
Nigeria Social Insurance Trust Fund
Scrum Master
August 2013 – Present
• Facilitated 3 software teams, building web and mobile applications and back-end services for software in the clinical trials space successfully delivering increments using best agile practices.
• Utilized the Scrum framework and facilitated all Scrum ceremonies for the teams: Daily Stand Up, Backlog Grooming, Sprint Review Meetings, Retrospective.
• Successfully coordinated diverse offshore teams to ensure synchronization and compliance with scrum values enabling an improvement in effective Product Increment delivery.
• Engineered release capacity planning, tracked sprint and release progress in JIRA.
• Positively Influenced stakeholders and vendors, mitigated, or escalated risks/issues as needed.
• Delivered monthly releases consisting of new features, enhancements to existing features, and technical upgrades.
• Proactively monitored Sprint Burndown and Release Burndown Chart to track the team’s velocity and sprint progress for forecasting.
• Collaborated closely with Product Owner in Backlog Refinement and creating/ refining user stories achieving a continuous delivery of goals and milestones.
• Kept Retrospective very engaging with teams by using different techniques focused on communication, transparency, inspection, and adaptation.
• Coached team on how to resolve conflicts, creating a positive working environment and improving morale.
• Agile Coach/Trainer for two new scrum teams in my organization, now performing with optimal agile knowledge.
• Collaborated and work with engineering, product, testing, UI/UX, technical communications, help desk, implementation consultants, and infrastructure/hosting teams. TD Bank
July 2017 – June 2019
Scrum Master
• Led 2 cross-functional teams in all aspects of the agile SDLC, ensuring smooth transition from waterfall to agile: and implementation of scrum from planning meetings to retrospectives.
• Developed program-level dependency tracker, covering all workstreams allowing me to fore-cast and identify impediments and potential blockers.
• Co-ordinated cross-functional teams of 28 (including analysts, designers, developers and testers) in all aspects of innovation and improvement initiatives for the Organization’s Digital Channel in the U.S. and Canada.
• Worked with implementation partners and other financial services vendors to coordinate application build- out and cross-team dependencies.
• Organized and facilitated agile scrum ceremonies, sprint planning, daily stand-ups, sprint reviews, sprint retrospectives and bug triage meetings.
• Adopted Jira in administration of projects and in tracking and generating key agile metrics for reports and progress.
• Helped in developing a more trusting, collaborative and transparent team environment where problems could be raised without fear of blame or being judged with a complete focus on problem resolution.
• Tracked, managed and escalated impediments to allow the team to deliver on committed sprint goals.
• Optimized teams’ velocity by incorporating capacity planning during sprint planning and helping team members improve estimation with planning poker many other rotated fun methods. eBay (Contract),
Project Manager
January 2015 – June 2017
• Created Agile-type tracking system for the Support and Stability team and centralized tasks, to create reporting and metrics for the team enhancing data sharing and overall improvement in communication up to 30%.
• Facilitated effective communication across teams, product owners and external vendors/stakeholders.
• Developed detailed estimate of the level of effort, schedule and budget necessary to successfully complete the project.
• Performed measurement and risk analysis to minimize risks and optimize returns.
• Coach and mentor teams to be self-organizing and deliver product increments with little supervision.
• Collaborative team environment for team members quest to bring up problems without the fear of being blamed or judged
EDUCATION
• Global Institute of Project Management, Chartered Project Manager (2022)
• Global Institute of Project Management, Post Graduate Diploma in Project Management (2022)
• Enugu State University of Science and Technology. Bachelor of Science (BSC) in Chemical Engineering. (2015)
• Florence Academy (June 2022)
• Movalue Consulting (2022)
CERTIFICATION
• Certified Scrum Master (CSM), Professional Scrum Master (PSM 1) Movalue Consulting
• Professional Scrum Master Course, Dexnova Learning
• Certificate in Mental Health Awareness, Osa First Care College
• Eating Disorder Awareness, Florence Academy
• Mental Health Observation, Florence Academy
• Building Mental Health Resilience, Florence Academy
• Facility Management and Maintenance Masterclass
PROFESSIONAL BODIES
• Nigeria Society of Engineers (NSE)
• Council for the Regulation of Engineering in Nigeria (COREN)
• Associate Member Global Institute of Project Management PROJECTS
EMPLOYEES COMPENSATION SCHEME (NSITF)
Tracking tool for devices and equipment to track and notify NSITF of developed faults and problems. REACT SYSTEM APP (J&J)
Ticketing system to automatically assign lodged complaints and issues to appropriate team. REFERENCES
Engr. P.C.N Ejikeme
Senior Lecturer,
Dept. of Chemical Eng. ESUT, Enugu, State.
Inspections Engineer
234 (0-803-***-****
Mr Zakari Mohammed
Head PSG, Enforcement/ICT Department, NSITF
FCT Branch, Abuja
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