Data Entry Customer Service
Resume:
Francesca Cottingham *** Overland Road Montevallo, Alabama 35115 ************@*****.***
Objective: To secure a position with a company where my educational background coupled with my learned skill be be an asset to the company.
Work Experience
Human Resource Assistant The Arc of Shelby County-Pelham, Al May 9, 2022-October 2022
Responsibilities: Answer phones for HR department, Prepare new hire paperwork, Perform background checks on all new employees, perform HR data entry and maintain employee s personnel files, Ordinate and assist in new employee orientation, process benefit enrollment and terminations for all employees, maintain medical files, prepare COBRA packages for all terminated employees.
Secretary to the Pastor Ebenezer Baptist Church Birmingham-presently employed part time
Responsibilities: Answer phone calls, prepare all correspondence that leaves the Pastor's desk. Schedule engagements, typing, filing, copying, prepare church resolutions, prepare baby dedication certificates. Keep of record of tithes that are paid. Make bank deposits and reconcile bank statements
Bookkeeper/Office Assistant P & J Investments - Montevallo, AL February 2019 to April 2022
Responsibilities: Documenting transaction details, Putting together financial reports,Fact-checking accounting data, Notify owner of any accounting errors, Recording financial transactions, Tracking payroll data, An eye for detail, The ability to meet deadlines Exceptional organization skills, Customer service skills, Excellent data entry skills, Payroll accounting skills, Use of QuickBooks Software
Customer service representative T-Mobile - Hoover, AL May 2007 to January 2010
Responsibilities: Answer front line telephone calls, post payment to customers accounts by using debit, check or charge cards, add services to customers accounts, balance my collections on a daily basis, meet all call standards Accomplishments Exceeded quality control standards, top collector Skills Used answer telephones on a continuous basis, data entry, typing
Retired Licensed Practical Nurse (LPN) Various Establishments - Birmingham, AL
September 1992 to April 2005
Provided bedside care, Assessed patients, recorded medical history vital statistics, and test results in patient records, Performed PIIC line care, Provided daily medication administration, Prepped exam rooms, Provided education and discharge instructions Discharged patients, Carried out the care plan, Consulted with physicians, Assisted residents with feeding,bathing, dressing,and other daily tasks,scheduled patient appointments, Delegated tasks to CNAs, Acted in accordance with resident care policies and procedures
Education Associate in Nursing Bessemer State Technical College - Bessemer, AL September 1991 to September 1992
Diploma Montevallo High School - Montevallo, AL 1981 to 1985
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