Customer Service Insurance Claims

SUMMARY: Licensed Texas All-Lines Adjuster seeking a challenging position in insurance claims adjusting. I recently completed an in-depth Texas All-Lines Adjuster Pre-Licensing course with 2021 Training as well as a 10-day Xactimate, Scoping, & Claims Proficiency Adjusters Online Boot Camp at Mile High Adjusters Houston, Texas. I am a versatile and analytical thinker with strong organizational, computer, and interpersonal skills. I also have extensive experience in written and verbal communication, as well as the ability to work independently as a self-starter and problem solver.

● Texas Pre-license 40 Hour in Online Training with 2021 Training

● Xactimate Basics & Proficiency, Scoping 101, and Claims Proficiency Training (10-day bootcamp) at Mile High Adjusters Houston Academy, Houston, TX 2021

● Angelo State University - Bachelor of Science Degree in Kinesiology/Business ALL-LINES TRAINING

● Completed extensive pre-licensing online classroom coursework including scoping/sketching/measuring techniques, Xactimate proficiency training, industry terminology, home and roof inspections, and licensing information.

● Completed adjuster 10-day Online Boot Camp including reviewing notice of loss/policy to determine coverage and deductibles, conducting property inspections using an established scoping protocol, and using Xactimate to enter claim info, sketch structures, necessary repairs/services, importing/labeling photos, images, and submitting reports.

ADDITIONAL SKILLS

● Extremely proficient with Microsoft Office

● 29 Years of Customer Service experience

● Computer/Technical Literacy

● Communication Skills

● TX All-Lines Adjuster License #3002697

effective - 05/08/24

● Louisiana Property & Casualty License

#1137127 effective - 03/05/24

● Arkansas Casualty, Property, Workers

Comp. License #20707913 effective 3/11/24

● Oklahoma Adjuster License #300-***-****

effective 3/13/24

● TWIA/TFPA Field Adjuster Certification

● FEMA Adjuster Customer Service

● State Farm Policy & Auto Certification

● Mile High 10 Day Bootcamp

● Xactimate X1 (10hrs General/2hrs Ethics CE)

● Arson for Profit (1hr CE)

● Practical Adjusting (5hrs CE)

● Basics of Construction (5hrs CE)

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● San Angelo ISD - Special Education Teacher August 2005-Present

● Collaborating with students that possess a diverse range of abilities and needs that bring unique challenges to teaching in a standards-based learning environment. Working with parents and other teachers about the student’s grades, assignments, behavior in the classroom, and transition after high school life and career plans Melissa Barton

5329 Saddle Ridge Trl. San Angelo, TX 76904

325-***-**** ***********************@*****.***

Independent Claims Adjuster

EDUCATION AND TRAINING

AREAS OF EXPERTISE

LICENSES AND CERTIFICATIONS

EMPLOYMENT HISTORY

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