Front Desk Customer Service

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PROFESSIONAL SUMMARY

FERNANDO VASQUEZ

Fullerton, CA 92831

714-***-**** - ************@*****.***

Professional with extensive experience in providing exceptional customer service and

administrative support. Strong focus on collaboration and adapting to changing needs

ensures effective team dynamics and smooth operations. Skilled in managing multi-line

phone systems, scheduling, and maintaining welcoming environment. Reliable,

organized, and poised to enhance front desk efficiency and client satisfaction.

Diligent [Desired Position] with solid background in managing front desk operations

and ensuring smooth daily workflow. Proven ability to handle high-volume

environments and effectively address guest inquiries and concerns. Demonstrated

excellent communication and organizational skills to enhance guest experiences and

support team objectives.

Experienced with managing front desk operations efficiently and courteously. Utilizes

excellent communication and organizational skills to handle guest inquiries and

administrative tasks seamlessly. Track record of enhancing customer satisfaction and

supporting team goals in dynamic environments.

Highly organized Front Desk Receptionist with exemplary multitasking, time

management, and customer service skills. Responsible professional willing to go extra

mile to assist others with solving problems.

SKILLS

Work History

02/2022 to 09/2024 Front D

« Customer Service ¢ Time Management

¢ Listening Skills * Cash Handling

¢ Telephone Etiquette ¢ Problem-solving skills

* Team Collaboration ¢ Scheduling

¢ Appointment Scheduling + Administrative Skills

¢ Verbal and written communication © Office Organization

* Oral and writing communication ¢ File Organization

* Scheduling appointments * Hospitality services

+ Front Office Management * Work Prioritization

* Sensitive information handling + Complex Problem-Solving

Contact this candidate