High School Support Specialist
Resume:
Makiyah Trumpet
Bowie, MD **721
***********@*****.***
PROFILE
• Excellent written and verbal communication skills
• Highly skilled customer focused communicator –detail-oriented problem solver
• Ability to multi-task and
• Works well under pressure in a busy environment
EDUCATION
Charles Herbert Flowers High School Springdale, Maryland
High School Diploma June 2022
AWARDS
• Performance Spot Award — June, 31th 2023
PROFESSIONAL EXPERIENCE
The Building People – U.S. Department of Agriculture Washington, DC
Document Support Specialist/Contractor November 2023- October 2024
• Organize, file, and maintain physical and electronic documents in accordance with USDA policies and procedures.
• Assist in the preparation and formatting of reports, presentations, and other documents.
• Perform regular audits of documentation to ensure accuracy and compliance with USDA standards.
• Collaborate with various departments to streamline document management processes.
• Assist in the development and implementation of document control procedures.
• Respond to internal and external inquiries regarding documentation and records.
• Provide training and support to staff on document management systems and practices.
• Maintain confidentiality and security of sensitive information.
The Building People - Government Accountability Office Washington, DC
Inventory Specialist/Contractor May 2023-Sept 2023
• Monitor inventory levels and perform regular stock audits to ensure accuracy.
• Coordinate with suppliers and internal teams to manage inventory flow and replenishment.
• Maintain detailed records of inventory.
• Analyze inventory data to identify trends and make recommendations for improvements.
• Assist in the development and implementation of inventory management policies and procedures.
• Collaborate with the logistics team to ensure timely deliveries and address discrepancies.
• Utilize inventory management software to track stock levels and generate reports.
• Provide support during inventory counts and assist in training staff on inventory processes.
• Correspond via Microsoft Outlook for confirmation of employee assets.
Forever 21 Annapolis, MD
Brand Ambassador/ Sales Associate June 2022-April 2023
• Provided exceptional customer service, addressing inquiries and assisting with product selection.
• Shared your Forever 21 experiences on social media platforms to generate excitement and attract new customers.
• Assisted in organizing and participating in store events and promotions to boost sales and brand visibility.
• Helped maintain appealing visual displays that reflect the latest trends and brand image.
• Gathered customer feedback and insights to help improve the shopping experience and product offerings.
• Worked closely with store management and staff to meet sales goals and ensure a cohesive brand message.
• Greeted and assisted customers, providing product knowledge and styling advice to enhance their shopping experience.
• Actively promoted merchandise and suggested complementary items.
• Maintained a clean and organized store environment, including visual merchandising and restocking items as needed.
• Assisted with inventory control processes, including receiving, tagging, and organizing merchandise.
• Operated the cash register, processed transactions accurately, and handled customer inquiries regarding returns and exchanges.
• Worked collaboratively with team members to create a positive work atmosphere and achieve store objectives.
Smoothie King Woodmore, MD
Team Member Sept 2022 – Dec 2022
• Greeted and assisted customers with their orders, providing information about our menu and making recommendations based on their preferences.
• Prepare smoothies and other menu items according to company standards, ensuring quality and consistency.
• Maintained a clean and organized work area, including equipment, counters, and dining areas.
• Worked effectively with team members to ensure smooth operations and a positive work environment.
• Assisted with upselling and promoting new products to enhance the guest experience and drive sales.
• Operated the cash register, processed payments accurately, and handled customer inquiries regarding transactions.
Bowie State University/ Summer Youth Employment Program Bowie, MD
Lab Assistant June 2019 - Aug 2019
• Supported lab staff in conducting experiments, organizing materials, and setting up equipment for activities.
• Helped gather and record data during experiments or projects, ensuring accuracy and attention to detail.
• Maintained a clean and organized workspace, including proper storage of materials and equipment.
• Worked collaboratively with other team members to ensure a positive and productive work environment.
• Participated in training sessions and workshops designed to enhance skills and knowledge related to lab work and professional development.
• Assisted visitors and participants by providing information and guidance about lab activities and programs.
REFERENCES: Available upon request
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