Business Management Data Entry

TARA THASHA

Full Name : T Vajayanthy mala Thash

Nationality: Malaysian

WP Holder

*Secretarial Certificate in Administration

*Diploma in Business Management

PROFILE

Focused and able to prioritize and complete multiple tasks, Positive and self-motivated individual who is quick learning and works cooperatively with peers. Strong interest in pursuing training courses to improve work processes and efficiency at work

I am an enthusiastic, self-motivated, reliable, responsible and hard working candidate. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

CONTACT

PHONE:

+65 98859505

EMAIL:

*************@*****.***

ADDRESS

22 Clive Street, 209779 (S)

HOBBIES & INTEREST

Gardening, Baking, Arts, Music, Traveling. Yoga

Photography Blogging

Video shooting

Fav quote: Every moment is a fresh beginning, Enrich one's life with best humanity breeze which brings innerpeaece.

EDUCATION

SIGS JB -Sultan Ibrahim Girls School English - GCE O Levels / SPM

Sal Group of Colleges Malaysia-Secretarial Cert Business & Management

Diploma in Business Management & Administration

DKSH Singapore Pte Ltd-2024

Customer T.sales Executive- (Salary $2300 >600)

An executive works in and uses inbound and outbound calling to make sales for the company whilst play a vital role in generating leads for the sales team.

To contact potential and existing customers by phone to inform them of their company's products, services and offers. also receive phone calls of people responding to direct marketing and advertising campaigns. Creates orders invoices, DO, PO, CN in SAP sytem, key in data entry create spreadsheets in Excel for daily tasks and reports, Using multiple software applications and sytems.

WORK EXPERIENCE- CHOLA GROUP OF COMPANIES

Chola Holidays & Travel Pte Ltd Singapore Sales Admin & Tour Executive

2022 - 2024 {Salary $2400 + 300++ }

Job Scope Sales

Greeting guest, answering multi-line phone systems, and maintaining office equipment, Reply to Customers inquiries via mail's social media, other platforms, Schedule and confirm appointments and maintain event calendars. Enter customer data and send correspondence, Copy, file and maintain paper or electronic documents and records. Process Sales Orders, Maintain Sales Database, Sales Support>preparing sales presentations and proposals, and maintaining sales collateral Assist with sales forecasting and budgeting. Daily sales profit spreadsheets data in/out transaction.

Maintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for up selling or cross-selling. Prepare bills/ Invoice and collect payments, Deal with complaints or problems and resolve them asap

Job Scope Tour Executive

Visa applications, Air ticket bookings, reservations, and vacation packages, travel insurance policies, hotel bookings, and car rentals. Ferry tickets SG Local attractions packages,. Extension of baggage services, refunds and other airline-related matters. Coordinating travel plans and preparing expenses report. Manage the daily/weekly/monthly agenda and arrange new meetings and appointments. Prepare and disseminate correspondence, memos and forms, Make travel arrangements, Undertake occasional receptionist duties.

Executing urgent task with responsibility and perform the job scope during the absence of manager with integrity.

Chola Logistics -Job Scope Shipping Coordinator

Multitasking under one roof for logistic department was challenging, my duties to plan, implement and oversee supply chain operations. Ensure all the assets and supplies are used efficiently organize the storage and distribution of goods, ensure that the right products are delivered to the right location on time and at a good cost. Reviewing purchase orders and shipping documents to ensure accuracy.Prepare shipping documents (like invoices, purchase orders and bills of lading)

For Freight- Permit declaration Global supply chain management

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree time-frame. Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.

Ensure to meet all requirement as per GDP/GDPMDS regulations and directives, as required.

Ensure that discrepancy related to shipment is reported to customers and origin offices promptly.

Complete customs competency test and able to file for customs entry whenever necessary/required.

Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations.

Ensure Key Performance Indicators on customs entries are met within customers' requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expediters policy and expectations.

Achieve 100 % customer satisfaction at all times through understanding customers' needs and handling requirements as well as ensuring 100% compliance.

Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible. Tracking and fixing shipping errors

Coordinate shipment between warehouse, stock control, monitoring the flow of goods.

Key Achievement Achieve the KPI target and lead standards of rise within the sales team. High volume of new customers, reviews and appraisal, high rates on views and reviews in Google and other Social Media platforms

Epic Design & Innovation (S) Admin Assistant cum Customer Service/ Receptionist

2022- 2022

Salary: $1600

Reason for leaving : Career advancement Opportunity

Job scope Admin

Performs clerical duties to help an office run smoothly and efficiently. The duties include answering phone calls and emails, greeting and directing office visitors to designated meeting areas. Scanning and photocopying documents, record data files and confidential credentials. Keep stock of office supplies and place orders when necessary,

Bookkeeping and handle petty cash flow. Coordinate office activities and operations to secure efficiency and compliance to company policies. Manage agendas/travel arrangements/appointments for the upper management. Support budgeting and create and update records and databases with personnel, financial and other data. Submit timely reports and prepare Quotations PO presentations/proposals as assigned. Assist colleagues whenever necessary

Job Scope for Customer Service

Greet customers as they entered the store and identified their need, provided support and answered questions. Developed and maintained a customer friendly atmosphere in the store. Provide prompt and courteous customer service. Answer questions about products, services, prices, and policies. Direct customers and visitors to their desired destination. Assist customers with finding items in the store. Maintain a neat and clean work area. Assist with return and exchange policies.Monitor store activity. Respond to customer inquiries and complaints in a courteous and timely manner. Proactive> suggest customer on recent trending products with accurate information, Generate sales lead to achieve satisfaction, processing orders, handling service issues and closing the sales. Issuing of Invoice Bills receipts, PO & Do for purchasing products materials coordinate on deliver timings and etc..

Front office Reception

Greeting in a professional manner any visitors who come to the reception desk. Answering phone calls, taking messages and passing on, responded to emails wasap messages, Instagram Facebook. Serve clients with refreshment while waiting for sales department to direct them, meanwhile assisting customer to the showroom store to view products. Maintaining a clean and organized reception area, other ad hoc duties assigned.

Guardian Health & Beauty Singapore as Supervisor

2022 temporary

Salary $1550 +60 allowances

Job Scope Supervisor

Overseeing salespeople, cashiers, shelf stokers, and other employees. Managing finances and preparing an annual budget. Keeping records of expenditure, sales figures, and employee performance. Evaluating the supply an availability of stocks,(restocking) and profit-margins. Implementing measures to avoid stock damages, theft, and wastage. Monitoring shelve stocks and product displays, and the general appearance of the store. Investigating market trends and offering products that would appeal to customers. Motivating employees to achieve targets. Training new staff members and scheduling shifts. Promoting for new products offer, products demos, Advertising promotions on special occasions, Accurate cash handling and processing payments, issuing receipts Reconciling cash drawers and sales receipts

Cashiering

Processing sales transactions and taking payments. Count all cash in the received, Ensure all card transactions have been processed. Organize all receipts in sequential order Cashier Closure Report is a summary of the cashiering activity for Cashier ID during the shift just ending. Addressing customers' requests, comments, and complaints. Answering customer questions about products or services and providing recommendations based on customer needs. Working with the team to meet store sales goals Processing layaway's, returns and exchanges Maintaining clean and tidy checkout and merchandise area Assisting in stocking and rotating merchandise. Scanning and bagging items accurately and efficiently. maintain accurate inventory and transaction records > point-of-sale systems.

Escatec Mechatronics Sdn Bhd

Production Specialist Admin & QC Inspector

2018- 2020

Salary $1800

Reason for leaving :MCO pandemic

Detail-oriented quality control specialist with 3+ years of experience in quality inspection and issue detection. Identified new QC guidelines which cut inspection time by 30% Thus recognize to use skilled quality control inspection background to become the next QC QA supervisor at Escatech Singapore Industrial.

Made quality decisions (accepted or rejected) based on provided control outlines.

Reviewed production records for accuracy and compliance.

Performed routine quality inspection operations on industrial and commercial items. Perform visual operational and safety checks on specifications, Reports, Inspecting, Testing, or measuring materials.

Maintained and organized all records, documentation, and other files associated with quality engineering and inspection tasks.

Monitored operations output and associated production standards.

Accepted or rejected product samples after full quality engineering inspection.

Removed and documented all rejected product samples in the appropriate log books.

Identify Coursework

Statistical Process Control, Supplier Quality Control, Quality Management Systems, Calibration Technologies, Material Review.

Key Achievements

Identified and implemented new QC guidelines which cut inspection time by 30%.

Earned the Quality Award for Performance” in 2018.

Key Skills

Measurement Gauges (Calipers, Micrometers, Microscopes, Comparators)

Acceptance Sampling & Control Charts

Process Protocol & Process Control

Quality Control Inspection

Lean Six Sigma Collaboration

Attention to Detail

5S Methodology

Hybrid /Transit to (S) branch as well. Successful in improving production schedules and efficiency with the ability to manage fast-paced facilities safely and effectively. (SAP ERP software)

TASK WAS DELAYED DUE TO MCO PANDEMIC

SAFE THE EARTH SAVE LIVES SAVE HUMANITY REGARDLES OF COLOUR RACE CULTURAL AND RELIGIONS

Active Review M Sdn Bhd Civil Construction HQ KL

Water Piping Project by SAJ

2012-2017

Salary $3500

Reason for leaving : Contract Ended

Contractual Secretary PA - Water Piping Project by SAJ,

Report to the project chairman and often liaise with team members.

Prepare agendas and papers for board meetings, committees, and annual general meetings (AGMs) and follow up on action points.

Convene and service AGMs, take minutes, draft resolutions, and lodge required forms and annual returns with appropriate departments.

Provide legal, financial, and/or strategic advice during and outside of meetings.

Ensure policies, regulatory, or statutory changes that might affect the organization are up to date and approved by the committee.

Handle correspondence, collate information, write reports and communicate decisions to relevant company.

Liaise with external regulators and advisers such as auditors.

Implement new processes or systems to ensure good management of the organization.

Develop and oversee the systems that ensure the company complies with all applicable codes, in addition to its legal and statutory requirements.

Take an active role and provide valuable input to the management decisions related to sharing issues, mergers, and takeovers.

Monitor the administration of the company’s pension payroll scheme.

Manage contractual agreements with suppliers and customers.

Manage the office space and deal with personnel administration and company/staff insurance policies.

Being a mediator between contractors and directors. maintaining diaries and arranging appointment

Making travel arrangements, bookings for Company directors for business trips

Organizing events and company dinner, farewell parties, birthdays and other celebrations

Scheduling and fixing appointments for suppliers and contractors

Assisting other HR, Safety departments

Manage pantry and office stationery

JK Bersatu Sdn Bhd -HQ KL

Civil Construction/Engineering/Consultancy

Tebrau Flyover Project CSA

2006- 2010- 2012

Salary $2800

Reason for leaving : Contract Ended

Administrator /Project PA

Screening calls and replying to mail and emails

Inputting information on databases and using the information to create reports on the computer

Ordering office supplies and arranging maintenance of office equipment

Keeping payment receive, creditors/ debtors records and accounts up to date

Dealing with claim forms and applications for benefits, employees records, leave, wages etcs..

Managing the diaries of senior manager and QS and organizing meetings, catering and travel arrangements

Taking minutes at meetings.Prepare AGM documents report for all contractors

Prepare Quotations, PO, DO, Invoicing and billings.

Provide comprehensive administrative support to different engineering departments and teams within the organization

Facilitate effective communication between different project departments and teams

Manage incoming and outgoing mail and correspondence to ensure timely communication

Maintain and update office records, databases, and files essential for project documentation

Accurate Filing of confidential project documents, CCC tender documents, pricing BQ documents, contract costing in full secrecy

Gamuda Land Property Bhd KL

Property Developer

2005 -2008

Salary $2000

Admin /Customer Service Representative cum Concierge

For new purchaser

Pen and maintain customer accounts by recording account information

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem;

Maintain financial accounts by processing customer adjustment

Recommend potential products or services to management by collecting customer information and analyzing customer need

Generate sales leads for purchasing the unit. Proceed for sales and purchase agreement and other relevant docs

Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

Go the extra mile to engage with customers, visit show-houses

Resolve customer complaints via phone, email, mail, or social media

Use telephones to reach out to customers and verify account information.

Cancel or upgrade accounts Assist with placement of orders, refunds, or exchanges

Take payment information and other pertinent information such as addresses and phone numbers

Answer questions about warranties or terms of sale. Act as the company gatekeeper

Suggest solutions when a product malfunctions

Attempt to persuade customer to reconsider cancellation

Inform customer of deals and promotions, Sell products and services

Work with customer service manager to ensure proper customer service is being delivered

Close out or open call records

Compile reports on overall customer satisfaction

Handle changes in policies or renewals

Concierge job description- Onsite

Greeted residents and guests upon arrival.

Assisted residents with restaurant reservations.

Arranged dry cleaning, deliveries, personal services, etc.

Conduct regular inspections of the condo premises and ensure well maintained

Set up housekeeping services for residents.

Maintained a 298 unit apartment complex, security, and monitor systems.

Assist to the Service Manager and Property Manager.Responsible for reporting

maintenance issues to the Maintenance department promptly.

Organized insurance verification's, move out inspections, filing leasing documents,

as well as maintaining current resident files.

Handled discrepancies in a resident and timely manner.

Sustained a consistent friendly relationship with the residents and guests that live

on the property and for those who visit daily.

Updated availability report, process applications for approval.

Hold orientation lunch with all new homeowners and familiarize them with all resort amenities and concierge services, organize tea party, BBQ party and events

Assist with move-in activities, including coordination with local utility, delivery and freight companies, interior designers and landscapers.

Provided administrative services for Club Members as requested,

To photocopying, faxing, printing, and mail/parcel assistance.

Established and maintained positive, reciprocal relationships with local vendors, businesses, service providers, and other Resort Concierge.

Collect checks or cash payments for amenity reservations, rent, and

Parkings.

Short term part time internship jobs done while pursuing studies

Beauty Advisor

Bobby Brown KL MidValley

Greet customers and provide excellent customer service by helping them find the products and services that they need based on their preferences and needs.

Provide personalized recommendations for fragrances, skincare routines, makeup looks, and hair care products based on the customer's skin tone, skin type, hair type, and personal style.

Demonstrate how to apply makeup and skincare products to customers and provide tips and tutorials to help customers achieve the looks they want.

Stay up-to-date with the latest fashion and beauty trends, techniques, and products and communicate them to customers.

Attend product training sessions and consistently learn about new products to provide the most accurate and current recommendations to customers.

Meet sales targets and contribute to the overall success of the beauty department.

Maintain a clean and organized beauty department and ensure that products are stocked and displayed properly.

Process customer transactions and assist with inventory management.

Perform makeup and perform basic skincare treatments

Tharazs Flores Photography Studio

JB, Singapore & KL

MUA - Remote

Communicate with clients to better understand their preferences

Apply makeup in a professional, courteous manner

Ensure that makeup both enhances facial aesthetics and works with set lighting,costumes, etc.

Work with other crew members, including costume designers, set designers, and stylists, to ensure the client has an overall cohesive look

Maintain a working knowledge of current beauty trends, color palettes, and design styles, hair styles plus outfits.

Adhere to all required and recommended hygiene standards

Keep makeup tools and products in good form at all times

Prepare, present, and track a budget for all makeup supplies

Choreograph with photographer for trending styles to models for magazines

Conducting roadshows, events. Up-sell other beauty services or products to clients to enhance their overall experience.

Assist with makeup and prosthetic removal at the end of a shoot

CRM, SAP, Quick Book,POS system ERP Data entry System knowledge and basic RPA Robotic process automation

soft

CAREER SUMMARY AND Fundamentals skills knowledge on all travels and other airline-related protocols

ACHIEVEMENTS SKILLS Hit and exceeded department KPIs by 20% in a row during seasonal times

Appraised as Efficient, detail-oriented Administrator Secretary with over 5 years of experience. Eager to support management in managing schedules, coordinating meetings, and improving overall operational efficiency.

Successfully managed a team of junior secretaries for future projects, reducing office supply costs by 20%. Achieved this result by helping manage the supply inventory and educating employees on resource preservation.

Driven and detail-oriented as a Secretary with Strong organizational and time-management skills growing on-time client deliveries.

Leverage my skills and experience in managing daily operations and

meeting business targets.

Receive Appraisal and complimentary for our whole team for accomplishing the project assignments before the dateline

SOFT SKILLS / HARD SKILLS . Communication

· Teamwork

· Creativity

· Problem-solving

· Leadership

· Organization

· Adaptability

· Time management

. Work EThics

. Interpersonal skills

. Meticulous

. Exwcutive Interactive levels

. Ambitious

COMPUTER SKILLS · Office suites (MS Office, Excel, P Point, Outlook, Teams)

· Social media

· Database management

· Web (Internet savviness, basic HTML, CMS)

· Troubleshooting

· Equipment installation and configuration

· Spreadsheets skills, filling accurate database

ORGANIZATIONAL &

MANAGEMENT SKILLS . Planning Scheduling

· People management

· Project management

· Goal Setting

· Customer service skills (Active listening)

. Problem solver

· Logistics

· Action planning

. Creativity

. Commitment

CERTIFICATION Clerical Development Program

U VISION TRAINING CENTER 1990

Telephone Etiquette – 1991

Customer Service Certification Course

U VISION TRAINING CENTER

Diploma in Artistry

Institute of Japan /Korea 2009-2011

MJ & L'Oreal Paris UK

LAR COR BEAUTY ACADEMY KOREA

Diploma in Makeup Artistry L'Oreal Paris

Diploma in Bridal Makeup

Diploma in Hair Styling

Diploma in Skin Care Prep

Business administration, supply chain management logistics shipping

(ITENSHIP)Forecasting, Planning, and Management, inventory

Transportation Planning, Management, and Execution

SCHOOL ACADEMIC ACHIEVEMENT Being ranked top 5 of the graduating class in school– English medium

Leading a team of students in a research project and curriculum activities

Earning a scholarship based on academic excellence

Receiving awards for perfect attendance cert, volunteer work, sports, arts,

A drummer of the most prestige school band - Earned Certifications

An athlete at MSSD District- Received Gold and Bronze Medal

A Librarian in High School – Receive Awards and appraisal

A Dancer in the Inter-School District Competition – Received Awards and certification of participants

PROFESSIONAL ACHIEVEMENT Fundamentals skills knowledge fast learner, efficient and Independent

Performance appraisal

Received Awards and Trophies for Company Events for organizing events, and for completing project tasks on time

Appraisal Cert from Orphanage Homes for contributing a helping hand to charities and funds.

Recognized for excellent event decor party creativity

AVAILABILITY Immediately

Current Salary: $2500 allowance and sales 300++

Expected Salary: $2800 -3000 Negotiable

Motif : Eager to Expand Knowledge, in emerging market trends and Committed to professional Development.

Contact this candidate