FUNGAI.LOVEJOY. MUVISHI
**** ******** ** ******** ** 77339 - 1460
+1-346-***-**** ********@*****.***
Reliable and cooperative Front of House Manager with a strong passion for the hospitality industry and customer service. Looking to contribute to the clientele service success with a solid work ethic, dedication, and ability to multitask even under strict time constraints. Q,Bar Café & Cocktail Lounge {06/01/2018 - 25/06/2024} Front Of House Manager
Greeting and welcoming Guest with a smile.
Opening and closing the shop
Overseeing day to day operations making sure guests expectations are met.
Co-ordinating functions and events
Handling guest’s complaints.
Maintaining security measures within the shop
Overseeing all restaurant operations supporting the team
Cashing up waiters
Stock controlling {Purchasing, Receiving, Counting& Issuing}
.
Spar Centurion Warehouse {02/12/2014 - 10/07/2017} Warehouse Associate
Receive and process incoming stock and materials
Pick and fill orders from stock
Pack and ship orders
Manage and organize inventory
Maintain a clean and safe working environment
Perform other duties as assigned
Maintaining security measures within the working environment Michelangelo Hotel {Piccolo Mondo Restaurant} {05/07/2011 - 31/11/2014} Front of House Manager
Greeting and welcoming Guest with a smile.
Opening and closing the shop
Overseeing day to day operations making sure guest’s expectations are met.
Co-ordinating functions and events
Handling guest’s complaints.
Overseeing all restaurant operations supporting the team
Cashing up waiters
Stock controlling {Purchasing, Receiving, Counting & Issuing}
Motivating the team pushing for sales to generate more revenues. Educational Qualifications
COURSE
INSTITUTION
SCORE
YEAR
Hotel and Tourism Management
Business and Computer Examination Body{BCE} London Diploma
2010
Hotel Management
College Of Professional Management{CPM} Southampton Diploma
2009
Health and Safety
Ikhambi Health Care Training Academy{IHTA} Cape Town Certificate
2011
A good fit to any cooperate culture
Handling guest’s feedback
Customer Service Savvy
Team Player
Can work under pressure
Can work an extra mile to achieve results
Won Employee of the year
2019.Outstanding service.
Richard Englebrecht– Michelangelo Hotel {Piccolo Mondo Restaurant} Food and Beverage Manager
Wendy – Q, Bar Café & Cocktail Restaurant
General Manager
Blessing – Spar Centurion Warehouse
Warehouse Manager