LINDA EGER
Tucson, AZ ***42
******@*****.***
Summary
I’m looking to obtain part-time employment that will utilize my 25+ years experience specifically my communication, organizational and interpersonal skills Skills
● Systems work and trained on: EPIC, HDX, MS: PowerPoint, Excel,Access, exchange schedule+, agent call-centerCMS system
● CPR and emergency cardiac certified
● ACOG ICD-9 and CPT workshop teaching regulations
● Coding and billing strategy seminars
● ICD-9 diagnosis coding and billing workshops
● Improve third-party coding and reimbursement courses EXPERIENCE
UPMC/Pittsburgh, PA-Patient Information Coordinator 08/2013-08/2014 Responsible for answering multi-line system to ensure effective communication and call escalation to appropriate personnel including thorough and accurate documentation of the telephone encounter
Maintain performance at or above established benchmarks for QA, average call handling time, schedule adherence and telephone aux usage etc.
UPMC Magee Women’s Hospital-Pgh., PA-Birth Registrar 11/2009 - 08/2011 Responsible for interviewing all patients who delivered at Magee for purposes of obtaining birth certificates and social security cards
Responsible for inputting the data into Magee Hospital and PA state systems for obtaining birth certificates and social security cards
UPMC Pittsburgh, PA - Admission Systems Coordinator 02/2002 - 08/2009 Responsible for creating, changing and maintaining all University of Pittsburgh physicians electronic schedules
2
UPMC Pittsburgh - Practice Manage of Operations 05/2002-02/2005 Managing a staff of 25+ for two Ophthalmology speciality offices UPMC Pittsburgh, PA Training Specialist 05/1997 - 02/2002 Training, auditing, scheduling and creating training course documentation practices to a new medical software package (EPIC)
UPMC Pittsburgh, PA Reimbursement/Medical /Coding Specialist 11/1992 - 05/1997 Reviewed medical/surgical reports for extraction of CPT procedural codes and diagnosis codes for specialty high-risk OB/Gyn group
Auditing of medical record charts for compliance of OIG regulations Assisted manager of fiscal operations with reimbursement analysis for carriers EDUCATION and TRAINING
South side Catholic/ Pgh., PA
High School Diploma
06-1967
Carlow University/Pgh., PA
Some college (no degree) in Communications
Community College of Allegheny County/Pgh., PA
Some College (no degree) in Information Technology