Customer Service A Team
Resume:
Fernando Julio Pierron
********@*******.***
Objectives
My goal is to contribute my experience as well as excel with your company. I look forward to proving my ability to maintain the standard of your company, provide superior customer
service, and meet company goals. I also aim to become a key member of a team with a
company that allows me to grow, remain unique, and that will allow me to turn this into a
career to be proud of. I express the highest quality of dedication, I'm a self-starter, and I
always will happily take the initiative to get the job done. I enjoy working for a company that challenges me and allows me to utilize my abilities in a professional, innovative and diverse environment.
Abilities
I express patience, a teamwork-goal oriented mindset, and a positive drive-while providing the best customer service or closing the sale as quickly and thoroughly as possible and to your
company's standards. I am computer literate and well-seasoned in the sales/customer service process. I can type 45-50 wpm proficiently. If needed I am very good with financial
transactions, prospecting and being top at sales with your company. I put my heart into the job
at hand and proved it through my hard work. I also enjoy the opportunity to grow and thrive within a company and become an extremely important addition to your team. Qualified in
office store management, data-entry skills, and computer applications like Excel, PowerPoint,
word, QuickBooks, most automatic dialer systems, Salesforce, Verint, CXM, Mitel, and Avaya.
My verbal and written skills are also trained at a college level. I truly enjoy dealing with customers, clients and being a vital part of a team. I am also driven to learn anything
necessary to the position or any position that you feel would suit me best, as well as an
amazing ability to multitask. Give me a chance and you will not be disappointed. I excel when working with customers, co-workers, and when being able to apply my amazing communication skills. I have taken college level writing, math, and psychology. Authorized to work in the US for any employer.
Work Experience
Signal Security
Sep 2024- Current
AnB Bank
Customer Service
Apr 2024-Aug 2024
Public Storage
Sales Apr 2023-Feb2024
USAA Savings Bank
Sales and Customer Service
Jan 2020-Feb 2023
American Energy Consultants Door to Door Sales
Fall River, MA July 2017 to Present
I promote customer service and sign-up homeowners with green energy.
Home Advisor
Senior Sales Representative
Colorado Springs, CO October 2015 to July 2020
"Hunter sales" I prospect and close sales. Build and maintain pipelines and follow up to retained signed clients.
Alorica
Customer Service Representative Colorado Springs, CO
November 2014 to November 2015
Take Customer service calls for Samsung technical support.
High Tech Sales Coach
Houston, TX
February 2013 to November 2013
Responsibilities Customer service, sales, and event registration.
Accomplishments Most Registrations for the month 4 times. Most appointments booked.
National Health Insurance
Houston, TX
April 2011 to September 2012
Responsibilities Customer service, sales, claims, billing, data entry, account management.
Accomplishments Top agent of the month six times-most policies signed.
Skills Used Attention to detail, customer service, dedication, team player, a leader when necessary and goal oriented.
Hart Marketing
Melbourne, FL
March 2009 to February 2010
Dealt with customer service issues in a call center environment, as well as sales, up-selling, cross-sales etc..
Cumberland Farms
August 2008-September 2009
Asst. Manager, customer service, cashier) 100 N. Bumby ave., Orlando, FL-32803
407-***-**** Orlando, FL ~Provided customer service in high volume gas station served about 500-600 customers per day ~Received inventory and stocked and, faced most products ~Organized all daily closing procedures Customer Service Supervisor
Education
Houston Community College
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