Administrative Assistant
Resume:
Nicole LeCardo
** ****** ** **********, ** *****
********@*****.***
Summary
Highly organized and resourceful individual with experience providing comprehensive support. Proficient in managing complex calendars, coordinating travel arrangements, preparing reports, and handling confidential correspondence with utmost discretion. Skilled in streamlining administrative processes, prioritizing tasks, and ensuring seamless office operations. Known for exceptional communication, problem-solving, and multitasking abilities, with a proven track record of enabling executives to focus on strategic priorities by delivering reliable and efficient support. Experience
Apr. 2024- AQUABLUE CHESTER, NJ
Jun. 2024 Solutions Procurement Specialist
• Established and managed relationships with over 30 vendors.
• Developed and negotiated contracts with suppliers.
• Performed regular market analyses to identify new sourcing opportunities.
• Coordinated client interactions and served as a key point of contact for high-profile customers.
Feb. 2004 - Lumen Technologies NEW YORK, NY
Sept. 2020 Sales Support Associate
• Provided product information and price quotations to customers. Processed orders, upgrades/downgrades, sales tickets, Capital Approval Requests, Offer Management Requests, Deal Support Requests, Teaming Requests, etc...
• Developed strong relationships with existing customers through regular follow-up emails.
• Generated weekly reports detailing sales performance metrics for management review.
• Followed-up with sales teams and customers with complex issues to coordinate resolutions.
Sept. 2020 - BENCHMARK SENIOR LIVING SHELTON, CT Aug. 2018 Traditional Care Director
• Served as a liaison between staff, families, physicians, community resources and other stakeholders involved in resident care.
• Established systems for tracking outcomes of resident care plans and monitoring effectiveness of interventions.
• Facilitated communication among health professionals, family members and other caregivers to ensure continuity of care across settings.
• Evaluated staffing levels on an ongoing basis to ensure adequate coverage for all shifts within the department.
• Assisted in hiring new employees by conducting interviews and orienting new staff members on organizational structure, policies and procedures and job duties. SEPT. 2014- BENCHMARK SENIOR LIVING SHELTON, CT
Feb. 2014 Lead Administrative Assistant
• Organized and maintained filing systems, both electronic and paper based. Coordinated travel arrangements for residents.
• Scheduled and coordinated meetings, conferences, and other events. Performed basic bookkeeping duties such as invoicing customers or reconciling accounts payable records.
• Processed incoming mail by sorting items into designated categories for further distribution or action.
• Greeted visitors in a professional manner providing them with assistance when needed.
• Provided administrative support to senior management staff. Education
Jun. 2003 High School Diploma
JONATHAN LAW HIGH SCHOOL MILFORD, CT
Skills
• Strong Organizational and Time Management Skills
• Advanced Appointment Setting & Calendar Management
• Expertise in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Proficient in Salesforce CRM
• Client Relationship Management and Customer Service Excellence
• Skilled in Handling Confidential Information and Executive-Level Communication Professional References
• Peter Cannizzo, Sales Director, Lumen Technologies
• Carla Silvestre, Customer Success Consultant, Lumen Technologies
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