Customer Service Real Estate

Deanna Hernandez

Chino, CA

951-***-**** ******.***********@*****.***

Objective

Highly organized, self-motivating, reliable and a hard working individual, willing to go the extra mile to get things done before due date, seeking employment to increase my experience and education growth while contributing to the success of the organization.

Education

Associate of Science- Business Administration & Real Estate Certificate 2/2024- Present Mt. San Antonio College

Associate of Science - Paralegal 10/2010 - 1/2013

Everest College, Ontario, CA

• Classes emphasized in Legal Writing, Research, Family, Criminal, Civil and Contract Law. Valley View High School Class of 2008

Skills

Bilingual – English/Spanish

Notary · Recruiting • Conducting Prelims • Conducting Orientations Experienced in Best Case Software • Calendaring

•ECF

Proficient in WordPerfect and Microsoft Software (Outlook, Access, Word, Excel, and PowerPoint) Familiar with Legal Pleadings • Outstanding Research Skills Expert in Heavy Phones (up to 8 lines), Fax (incoming & outgoing), Filing • WPM 40 • Handling Money Excellent Communication and Customer Service• Document Preparation • Minor Bookkeeping Work Experience

VITA/WEX

County of San Bernardino Ontario-TAD 12/4/2023-8/23/2024

● Customer Service

● Prepared income taxes

● Experience in lobby

Cashier 11/26/2022-3/18/2023

Wal-Mart (Seasonal)

● Customer service

● Assisted in Happy to Help

● Greeted customers & checked receipts

Recruiter 12/2020-9/30/2022

PEI Ohio

Roly’s Trucking, Inc.

● Answered phones

● Scheduling interviews

● Conducting preliminary interviews

● Set up new hire files

Receptionist 06/2019-/07-2020

Law Office of Heiting & Irwin

● Greeted staff and clients

● Answered Phones

● Bookkeeping inventory

● Prepared correspondence for potential clients to be referred out and placed follow up calls Volunteer Work and Self-Employment

Volunteers with Living Possibilities for homeless feeding 2022-2023 Volunteers with Alchemy for staffing transformational trainings 2023 Paralegal work for uncontested divorces and request for order documents 2017-2020 Notary Commission as of Feb 2019

NSA Commission as of Sept 2019

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