Quality Department

Quality Russell W. Kemner

**** ********** *****, ***********, ** 27055

Mobile phone : 260-***-****

Home e-mail: **********@*****.**.***

Objectives:

Increase profit and market share and ensure customer confidence by strengthening and maintaining manufacturing operating systems, quality operating systems, employee engagement, product integrity, process capability, and on time delivery.

Employment History:

November 21, 2022 – September 10, 2024: Brookline Furniture 4015 Cheyenne Dr., Archdale NC 27263

Quality and Continuous Improvement Manager.

September 7, 2021 - November 18, 2022: Hafele America Co., 3901 Cheyenne Dr., Archdale NC 27263

Quality Manager

March 2020– September 2021: Ziehl-Abegg, Inc. 719 N.Regional Rd., Greensboro, NC 27409

CMM Programmer and Receiving Quality Supervisor

October 17, 2016 – August 22, 2019: CPP Global, 111 CPP Global Dr., Mocksville, NC 27028:

Plant Quality Manager

September 2015 – October 12, 2016: Masterbrand Cabinets Inc., 118 Lexington Parkway, Lexington, NC 27295

Plant Quality Manager:

November 2014 – September 2015: Thomson Plastics Inc. 2018 US-64, Lexington, NC 27292

Plant Quality Manager:

July 2006 – November 2014: Johnson Controls Inc.: 5757 N Green Bay Ave Florist Tower, Milwaukee, WI 53209

Corporate Regional Quality Manager, China – Plant Quality and Technical manager, NC

Experience:

Develop, implement, train and maintain plant level and corporate level QMS.

Lead Quality Department(s)

Set plant quality goals and objectives

Train and mentor quality department staff.

Integrate the quality function throughout the manufacturing process.

Supplier quality development including introduction of SCAR (supplier corrective action request) process.

Assemble A3 teams – discover root cause of problems and implement permanent corrective actions.

Develop and implement 5S training

Enhance QMS metric reporting to reflect total quality performance.

Review and when necessary, re-write ISO standard procedures and standard operating procedures (SOP’s) to reflect current practices.

Set up metrology lab including CMM programming and training on CMM usage.

Train apprentices on GD&T, CMM programming, ISO procedures, and incoming inspection planning.

Primary customer contact for quality concerns

Champion A3 & A4 root cause, preventive - corrective action problem solving teams

Lead rapid improvement events (RIE)

Develop and implement an escalation process

Develop, train, and implement internal auditing procedures to assure good manufacturing practice (GMP) compliance, ISO compliance, QS16949 compliance, and TS16949 compliance.

Purchased and programmed CMMs and train CMM technicians

Defined and documented quality staff responsibilities. Train quality staff.

Developed and implemented: layered process auditing (LPA), safe start product launch quality practices, daily quality metrics visual standards, quality alert system, escalation procedure, correct in process inspection methods / control plans (PCP), customer concern action plan including containment, root cause investigation, and customer follow up.

Manage the plant level quality function for the successful launch of a new manufacturing facility

Defined process quality verification methods, purchased measurement equipment, trained operators on correct inspection, developed and implemented visual quality management at several locations throughout the manufacturing process.

Report daily quality metrics.

Facilitate customer audits.

Purchased measurement equipment, validated measurement equipment via GR&R and MSA, developed and implemented calibration control.

Develop and implement process control plans PCP, process FMEAs, process flow diagrams, work instructions.

Set up inventory database (IQMS) to facilitate daily data collection, quality alerts, and quality hold MRB control.

Developed first piece / last piece verification process.

Organize, complete and submit PPAP reports to multiple customers.

Metrology Lab Tech./ Plant Quality Engineer / Customer Liaison / APQP Engineer

Designed gages, maintain gage r & r

Programmed CMM

Performed dimensional layout and capability studies

Responded to customer complaints, typically involving a customer visit to sort parts and gather data

Developed and implemented incoming inspection process, communicate requirements to suppliers

Trained lab technicians on metrology methods

Trained machinists on blue print reading and GD&T principles

Prepared and presented 8-D team problem solving reports

Problem solving using PDCA, Shanin Red X, and Six Sigma green belt training DMAIC.

Created AIAG documents including PFMEA, DFMEA, Process Control Plans, Process Flow Diagrams

Validated production part approval, and submit PPAP warrant and evidence book.

Participated in Kaizen events

Taught machinists how to read blue prints and understand GD&T

Prepared PPAP submissions

Completed APQP process for new product launch

Training & Education:

Bachelor of Science - Industrial Technology Management, minor: Electronics Technology. University of Wisconsin Platteville, graduated Dec. 1990

Dale Carnegie Institute 13-week certification: certificate #09ID259

Kepner Trego (KT) Problem Solving and Decision Making – one-week workshop

JCI Greenbelt 4-week training (JCI internal training)

Supervising for Success 1 & 2 (JCI internal training)

Safe Start

Design Prophet & Design for Manufacturing – Munro & Associates, Inc. 1-week workshop

PSP - Problem Solving Procedure for corrective action (Plan-Do-Check-Act) - 3-day workshop at BMW Greenville, SC.

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