Customer Service Control Technician
Resume:
Durock J Hebert Jr
Seeking F/T or P/T employment requiring a candidate with excellent Driving/delivery, Passenger Transport, Customer service skills or other position. River Ridge, LA 70123
************@*****.***
Professional Summary
• I do have a TWIC CARDS
• I do have a Chauffeurs Class D license
• I do have a D.O.T Medical Card
• 6' 1" 200 lbs.
• Physically fit
• Seeking F/T or P/T employment.
Authorized to work in the US for any employer
Work Experience
Caregiver>>>Time to return to work
Return to caring for elderly mom with auto-immune disease.-River Ridge, LA October 2021 to June 2024
Caring for ill and elderly mother. ASSIST WITH MOBILITY, TRANSPORT TO MEDICAL APPOINTMENTS, AND SIT WITH MOM FOR 24 HOURS AS NEEDED. Her care has been turned over to medical professionals. TIME FOR RETURN TO JOB MARKET.
LDAF Certified Structural Pest Control Technician/Hazardous Pesticide & Rodenticide Handler
Billiot Pest Control-New Orleans, LA
February 2021 to September 2021
• This position requires working 10 to 12 hours outdoors under various weather conditions. Strength and flexibility are required to carry a 30 pound tank, grip strength to engage and disengage couplings, and to unroll and roll a 150 to 200 foot hose multiple times per day. Additionally, the technician is responsible for scheduling 6 to 8 clients every day and the eradication of pests and rodents from their homes &/or commercial businesses. This requires the daily preparation and proper application of hazardous pesticides and rodenticides that are toxic to humans, beloved family pets, fish and aquatic invertebrates. Other responsibilities include the maintenance and safe operation of a company truck and the procurement of daily supplies required to successfully complete the job. Caregiver for ill and elderly mom.
Family Responsibility-River Ridge, LA
February 2018 to November 2020
• CARE FOR MOM(meals,medicine,etc.), ASSIST WITH MOBILITY, TRANSPORT TO MEDICAL APPOINTMENTS, AND SIT WITH MOM FOR 24 HOURS AS NEEDED. Route Service Manager
Southern Vending/Key ctc-Aldo Waters-Owner-580-***-****-Ardmore, OK March 2009 to November 2017
- Responsible for the routing and daily management of 8 Service Account Managers.
- Identify and inform the owner of potential new accounts.
- Monitor and schedule preventative maintenance for all vending equipment and company vehicles.
- Operated 14' and 24' Box trucks and vans.
- Conduct semi-annual and annual reviews of Service Account Managers.
- Report and discuss relevant information with the owner on a monthly basis.
- Assist the Product Manager with product distribution(Wireless Technology System)and other warehouse duties.
- Oversee the Wireless Technology System which allows the home base in Ardmore, Ok and satellite offices to monitor all Micro Market equipment for potential problems, manage popular products, and ensure proper inventory levels.
Market Analyst
Generation Dog, LLC-Key West, FL
January 2006 to November 2008
-Tested the Pet industry market via various festivals as a predictor of retail success.
-Assisted in opening of brick and mortar retail store.
*Hurricane Katrina - Mandatory evacuation
August 2005
Application/Sales Engineer/Product Trainer
Intralox, LLC Key contact-Human Resources - 504-***-****-Harahan, LA June 1997 to November 2005
-Created PowerPoint presentations for customer seminars conducted remotely via Genesys web conferencing software.
-Injection Molding Manufacturing/Thermoplastics knowledge.
-Development & implementation of training programs on new products and technical topics.
-Collect and summarize feedback via course evaluations to create metrics for managers review to ensure the creation of effective teaching methods.
- Key contact for our Customer Service Department as it relates to troubleshooting customers field problems & the evaluation of their applications/conveyor designs resulting in the recommendation of the appropriate product & material.
Specialist
U.S. ARMY-San Antonio, TX
June 1994 to October 1995
• Basic Training
• Combat Medic Certification
• Radiographer Certification
• Drill Sergeant Recruit
• Honorable Discharge
Contractor Assistant
Roxie Homes Construction
September 1987 to April 1994
• Schedule all subcontractors and ensure the timely delivery of materials.
• Assist contractor in all phases of construction to include foundation preparation, framing, window/door installation,
roofing, siding, electrical, plumbing, HVAC rough-in, insulation, drywall, underlayment between subfloor/ finished floor, trim work, painting, finish electrician, counters/cabinets, finish plumbers, carpet/flooring, finish HVAC, hookup to water main and sewer, and prepare the punch list to ensure everything is according to specification.
• Management of 10 unit apartment complex ensuring the collection of rent, responding to any and all tenants property issues in an efficient/cost effective manner, and maintaining property grounds. Education
BA Degree in History with Business
University of New Orleans - New Orleans, LA
Skills
• Leadership Experience
• New Product/Personnel Trainer
• Technical/Mechanical Oriented
• Extensive Teamwork Experience
• Operation of 16', 20', 22' and 24' Box Trucks;Vans.
• Customer Service
• Driving Experience
• Box Truck Experience
• Manufacturing Experience
• Mechanical Knowledge
• Microsoft Outlook
• English
• Property Management
• Time management
• Courier
• Microsoft Word
• Microsoft Office
• Schematics
• Military
• Field Service
• Computer literacy
• Basic math
• Delivery driver experience
• Van driver
• Inventory control
• Warehouse experience
• Plastics Injection Molding
• Pest Control
• Heavy lifting
Military Service
Branch: United States Army
Rank: E-4
Certifications and Licenses
Driver's License/Class D Chauffeurs/Transport up to 15 passengers Additional Information
Skills
MS Suite
Contact this candidate