Customer Service Sales Representative
Resume:
JOSEPH OLUOCH OGOT
P.O BOX 694**-*****, NAIROBI, EMAIL @**************@*****.***
http://www.linkedin.com/in/joseph-oluoch-20813119a PROFILE
Detail-driven and confident accounting professional with excellent critical thinking skills and analytical capabilities. Accomplishes tasks effectively both in teams and independently. Highly adept in defining and using accounting software.
SKILLS
Data analyst skills with MS word and advanced excel, administrative skills, accounting receivable procedure, customer service, basic bookkeeping credit and accounting principle, Excellent negotiation skill, strong analytical skills, attention to detail, excellent communication skills, and proficiency in accounting software and financial tools.
PROFESSIONAL EXPERIENCE
ACCOUNTANT RECIEVABLE--WOODVALE MULTI-PRODUCT NAIROBI AUGUST 2020-TO DATE
Develop and implement policies and procedures for accounts receivable
Monitor customer accounts to ensure timely payments
Reconcile customer accounts and investigate discrepancies
Prepare and send invoices to customers
Follow up with customers on past due payments
Maintain accurate records of customer accounts
Prepare monthly, quarterly, and annual financial reports
Analyze customer accounts and payment trends
Negotiate payment plans with customers
Liaise with other departments to resolve customer issues
Monitor and update customer credit limits
Develop strategies to reduce bad debt
Maintaining accurate and up-to-date records of all accounts receivable transactions
- Reviewing and verifying invoices and purchase orders for accuracy and completeness
- Following up with customers on overdue or unpaid invoices
- Resolving customer billing issues and disputes
- Conducting credit checks and assessments on new customers
- Creating and updating accounts receivable reports and forecasts
- Collaborating with other teams, including sales, billing, and collections, to ensure timely payment of receivables
- Monitoring and managing customer payment plans and agreements
- Ensuring compliance with all accounting and financial reporting regulations. 2
ADMINISTRATIVE ASSISTANT- WOODVALE MULTI -PRODUCT COMPANY FEBRUARY 2016-JULY 2020
Answer and direct phone calls
Organize and schedule appointments and meetings
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Order office supplies
Book travel arrangements
Submit and reconcile expense reports
Provide general support to visitors
Provide information by answering questions and requests
Take dictation
Research and create presentations
Generate reports
Handle multiple projects
Prepare and monitor invoices
Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities
Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques
Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
Contribute to team effort by accomplishing related results as needed
Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Organize travel arrangements for senior managers
Write letters and emails on behalf of other office staff
Book conference calls, rooms, taxis, couriers, hotels, etc.
Cover the reception desk when required.
EDUCATION
APRIL 2024- TO DATE
CERTIFIED PUBLIC ACCOUNTANT PART 2[INTERMIDIATE LEVEL], KASNEB A Certified Public Accountant (CPA) is an experienced financial professional responsible for analyzing financial reports, conducting audits, forecasting revenue, managing accounts, and ensuring compliance with accounting standards
JANUARY 2021-APRIL 2023
ACCOUNTING TECHNICIAN DIPLOMA, KASNEB
Accounting technicians’ work for both private and public sector organizations, where they undertake a wide range of accountancy, financial, and taxation tasks. MARCH 2021-JUNE 2021
ADVANCED EXCEL, DESTINY TECHNICAL INSTITUTION, NAIROBI The ability to produce graphs and tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data.
3
APRIL 2021-AUGUST 2021
COMPUTERIZED ACCOUNTING PACKAGES, SUMMIT INSTITUTE OF PROFFESIONAL STUDIES It allows the accounts to create companies, enter ledgers (debit and credit), and as well as generate reports like balance sheets, and trial balances, and check on double entries and contra entries. It enables one to Learn how governments, non-profit organizations, and private institutions work together to make it easier to simplify your accounting capabilities. You will gain an understanding of the Accounting business in managing different types of businesses. On completing the program. REFEREES
JOEL IGAMBI (GENERAL MANAGER)
WOODVALE MULTI PRODUCT COMPANY NAIROBI
254]723147209
ISAAC OLIECH (SALE EXUCUTIVE OFFICER)
WOODVALE MULTI PRODUCT COMPANY
[+254]725126881
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