Customer Service Truck Driver

Jonathan J Phillips

**** *. ****** **.

Chicago, IL 60651

Ph1: 872-***-****

Email: *.************@*****.***

Summary

Self-motivated, hardworking individual who maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Used strong interpersonal communication skills to convey information to others. Engaged with customers to effectively build rapport and lasting relationships. Solved customer challenges by offering relevant products and services.

Skills

• Customer Service

• Power Tools/hand tools

• Experienced box truck driver

• Operations and Control

• Production and Processing

• Building maintenance and construction

• Fostering teamwork

• Performance management

• Machine/Punch Press Operator

• Light Mechanical

Experience

Driver/Mover February 2020 – Present

Da Real Deal Movers – Chicago, IL

• Provided superior customer service during moves.

• Ability to perform heavy lifting up to (100lb) and physical labor for extended periods of time.

• Appropriate packing to prevent damage during transportation (not over or under packing).

• Easygoing but hard-working; able to help all members of the staff, no matter what needs to be done.

• Safely pad-wrap, carry, load, and unload, disassemble and reassemble furniture.

• Set up trucks with all necessary equipment.

General Mechanic January 2014 – April 2017

Self Employed – Chicago, IL

• Repair and replace old worn parts, such as brakes, alternators and various parts and sensors.

• Advise customers on repairs and maintenance procedures.

• Perform basic care and maintenance, including changing oil, checking fluid levels, and rotating tires.

• Prepare quotes and work estimates as requested by customers.

• Perform repairs to manufacturer specifications and explain automotive problems and repairs to customers. Assistant Manager July 2011 – January 2014

McDonald’s Corporation. – Hinsdale Oasis, IL

• Communicating job expectations, planning, monitoring, and appraising job results with technical leadership.

• Aided in developing, coordinating, enforcing systems, policies, and procedures to productivity standards.

• Run and take orders, operate a Pos system, handle cash, and prepare food.

• Operated large-volume cooking equipment such as Grills, deep fryers, and cooking food according to instructions. General Labor November 2014 – January 2016

Carlisle Staffing Inc. – Westmont, IL

• Sort through metal and plastic closures for the best quality and product safety; assembly line.

• Use of electric pallet Jacks to move product throughout warehouse.

• Various general labor temporary positions across many different warehouses.

• Picking and packing, use of measurement tools and levelers

• Order picker and use of RF scanners

• Operation of forklifts

Education

• Lake Land College – Custodial Technician- 2019

• Building Maintenance Certificate - 2008

• Chicago McOpCo - SMX Management Certificate - 2012

Contact this candidate