Customer Service Field Operations
Resume:
Jennifer Sanjuanico
Marietta, Georgia 30064
******************@*****.***
Objective
Dedicated U.S. Army professional with diverse experience in vehicle operation, customer service, and team leadership. Seeking to leverage my military training, lifeguarding experience, and front-of-house skills in a challenging role that supports organizational goals and personal growth.
Professional Experience
U.S. Army [ Rome, Georgia]
May 2023 – Present
Army Specialist / Heavy Vehicle Operator
Operated and maintained various military vehicles, including trailers, LMTVs, and other heavy-duty equipment in diverse and challenging conditions.
Executed tactical training exercises, such as live-fire drills, rappelling, and confidence courses, to build readiness and team cohesion.
Participated in high-stakes field operations, such as a 10-mile ruck march, low-crawling under live fire, and navigating high-stress environments.
Completed training in hand-to-hand combat, gas chamber (CS gas), and ruck marches under physically and mentally demanding conditions.
Provided support to fellow soldiers during extended field exercises, maintaining focus and morale even in harsh weather and under physical duress.
Earned recognition from leadership for teamwork, resilience, and commitment to the mission during field operations.
Six Flags White Water [Marietta, Georgia]
May 2023- July 2023, May 2024 – June 2024
Lifeguard
Monitored and ensured the safety of guests at a large water park, responding swiftly to emergencies and providing first aid when necessary.
Maintained vigilance in high-traffic areas, ensuring adherence to safety protocols and park rules.
Collaborated with a team of lifeguards to manage crowd control and deliver exceptional guest service.
Received training in CPR, rescue techniques, and water safety to maintain park safety standards.
Super Chix Chicken and Custard [Roswell, Georgia]
August 2024- October 2024
Front of House Associate
Worked front-of-house operations, including greeting guests, taking orders, and handling payments efficiently.
Delivered high-quality customer service, ensuring a positive dining experience for guests by resolving issues and fulfilling special requests.
Worked on custard preparation and cleanliness to support smooth kitchen and dining room operations.
Trained new team members on customer service best practices and operational procedures.
Skills & Certifications
Heavy Vehicle Operation: Expertise in driving trailers, LMTVs, and other military-grade vehicles.
Customer Service: Experience in delivering exceptional service in fast-paced environments at Super Chix Chicken and Custard.
Water Safety & Lifeguarding: Trained in CPR, rescue techniques, and guest safety through Six Flags White Water.
Weapons Proficiency: Trained in the use of military firearms, with experience in live-fire exercises.
Tactical Field Training: Skilled in field maneuvers, including low-crawling, rappelling, and night operations under live fire.
Team Leadership & Support: Fostered camaraderie and resilience among peers in high-pressure environments.
Adaptability: Thrived in dynamic, unpredictable conditions, maintaining focus and operational effectiveness.
Education
[Osborne High School]
[Marietta, Georgia] - Graduated [2023]
U.S. Army Basic Training
[Fort Jackson] — Completed [Oct 2023]
Awards & Recognitions
Soldier Certification Award – Received at graduation ceremony after completing rigorous Army Basic Training.
Commendation for teamwork and perseverance from Drill Sergeant during final 10-mile ruck march.
Additional Information
Willing to relocate for job opportunities.
Active security clearance.
Fluent in [English, Spanish].
Contact this candidate