Customer Service F B
Resume:
Kahsia Maddox
Franklin, TN *****
******.******@*****.***
Authorized to work in the US for any employer
Work Experience
Server/Bartender/Events
Westhaven Golf Club-Franklin, TN
February 2015 to Present
Education
Hotel/Restaurant/Tourism
University of Tennessee-Knoxville - Knoxville, TN
August 2016 to May 2020
University of Tennessee-Knoxville
Skills
• Customer Service, Team work, Great work ethic, Using a POS system (4 years)
• Expo (2 years)
• Busser (9 years)
• Hostess (5 years)
• Bartending (9 years)
• Serving (9 years)
• Working Events (set up, break down) (9 years)
• Restaurant Experience
• Food Service
• Banquet Experience
• Upselling
• Retail Sales (2 years)
• Restaurant Management
• Food Preparation
• Beverage sales (9 years)
• Phone etiquette (9 years)
• Member/Customer Relations (9 years)
• Leadership (6 years)
• POS (9 years)
• Microsoft Excel
• Events management
• Event planning
Certifications and Licenses
Food Handler Certification
ABC License
June 2021 to June 2028
Driver's License
Additional Information
I'm a quick learner, team player, hard worker, driven, problem solver, find quick solutions, sociable, professional, and I have outstanding people skills when it comes great quality customer service and relations and connections to clients and customers. I have some retail experience outside of the restaurant industry and have also worked as the lead in position for 9+ years now with management roles. I am excited to learn the ropes of a new space and build a career, work in a positive environment, grow and excel in a career I am passionate and excited about, and utilizing my skills I've learned over the course of my job experience as well as learning new skills!
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