Account Manager Long-Term

Isaac A. Martinez 559-***-****

**** *. *********, ******, ** 93720 *************@*****.***

Summary of Qualifications

Result oriented manager with a proven record of accomplishments in business success. Over 30 years of sales experience in the green industry. Background includes management, sales, training, budgeting and cash flow management. Exceptional abilities to develop highly productive environments with a team oriented approach. Proven up-to-date understanding of industry trends and technical developments that affect target markets located in California. Extensive knowledge on agronomics, soil fertility, pesticides/fumigants and biostimulants. Licenses

Pest Control Advisors License – A,E

Qualified Applicators License – A,B,C,D,F

Professional Experience

Account Manager

BrightView Landscape

October 2021- present

Primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You’d also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

• Client Satisfaction:

• Developing and maintaining long-term relationships with clients

• Performing site walkthroughs with clients to ensure quality and service expectations are met

• Facilitating the resolution of client concerns to ensure renewal

• Sales:

• Proactively presenting site enhancement ideas to your clients

• Generating referrals from existing clients and passing them to the Business Developer

• Developing accurate estimates for new and existing clients, maintaining acceptable gross margins that support the branch’s financial goals

• Operations:

• Assisting in overall leadership of the branch

• Maintaining satisfactory accounts receivable levels

• Coordinating with the Branch Administrator to ensure branch databases contain up-to-date client information

Isaac A. Martinez•559-***-****•*******@*******.*** Outside Sales/Customer Account Manager

Horn Technologies & Service

December 2015 – Sept. 2021

Scheduling appointments, meeting existing customers in order to review product requires, and to determine other opportunities in phosphine fumigations services.

Designing professional demonstrations of phosphine treatments or presentations of company products or services while on-site.

Liaising between the company customers for service, sales, and rentals of equipment for fumigation and latest product release launches.

Generating and developing non-member businesses account in order to increase revenue, through cold calling.

Continuously updating all customers on company product modifications, changes, and enhancements.

Enhancing up to date knowledge on new products, procedures, services and tools by attending departmental and training meetings.

Maintaining professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.

Effectively attending conferences and trade shows.

Using marketing data to maximize sales effectiveness and efficiency by using relevant sales management tools.

Organizing joint sale calls and attending them with vendors.

Preparing reports for sales and marketing and maintaining expense accounts.

Performing updating and maintenance of accounts of customer including contact names and numbers for future sales.

Providing product quotes to customers as needed.

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Valley Green Solutions, Fresno, CA

2013-2015

Sales/Consultant

Responsible for evaluating, planning, sales, and scheduling landscape plans for commercial property clients.

Evaluate, plan and recommend insecticides, herbicides and soil fertility products for optimum growth for trees, shrubs, lawns and botanical crops.

Cover areas to specified depths with pesticides, applying knowledge of weather conditions, droplet sizes, elevation-to distance rations, and obstructions.

Provide estimates and prepare budget projections.

Project manage and deliver into a variety of landscape and spraying contracts.

Financially manage contracts to achieve profitable outcomes on time to client’s satisfaction.

Sell landscape and other work through quotation/tender writing, relationship building, client visits and presentation.

Work closely with design groups and external landscape consultants to support project teams in creating sustainable landscape designs.

John Deere Landscapes, Fresno, CA

Isaac A. Martinez•559-***-****•*******@*******.*** 2009-2013

Branch Manager

Responsible for the administration and efficient daily operation of a full service branch office, including operations, product sales, customer service, and delivery of products.

Conducts on-site visits to current and prospective customers promoting company products and services in order to increase sales.

Attains sales goals and Shareholder Value Added objectives for the branch through management of strategic sales plan and effective utilization of company assets and staff.

Manages and participates in the sales transactions of the branch, including counter and phone sales as well as arranging product delivery.

Determines customer pricing levels for product purchases and makes point-of-sale pricing determinations in order to secure sales.

Ensures the protection and proper utilization of all branch assets, including inventory, equipment and facility.

Manages the branch accounting functions, including invoicing, cash drawer procedures and balancing, return on assets, banking and petty cash.

Oversees all administrative functions of the branch, including sales transactions, purchase orders, product transfers and defective goods disposition.

Maintains consistent flow of information to area manager concerning the operations of the branch.

Make presentations to businesses to promote product.

Responsible for inventory management and P&L budget.

Develop, maintain and improve business relations with all customers.

Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and secure new business.

Establishes sales objectives by forecasting and developing annual sales quotas for territories; projecting expected sales volume and profit for existing and new products.

Responsible for increasing sales goals to projections forecasted

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Paramount Citrus Association, Delano, CA

2008-2009

Pest Control Operations Supervisor

Supervision of pest control operations in Northern Region of Paramount Citrus Farms.

Duties include: coordination of 4 crews of 8 in applying fertilizers, insecticides and nutrition.

Implementing safety meetings and safety requirements.

Calibration of equipment for application.

Train, and supervise assigned personnel in methods of pest eradication and destruction evaluate the quantity and quality of the work performed;

Estimate time, materials and personnel needed for pest treatment at a site, confer with other personnel to schedule optimum time for pesticide treatment.

Maintain records of inspections and treatments.

American Horticulture, Fresno, CA

2007-2008

Outside Sales Representative

A.H.S. is a nursery and greenhouse distributor supplying fertilizers, propagation and growing supplies.

Isaac A. Martinez•559-***-****•*******@*******.***

Prepared quotes, contracts and timely responses for potential clients

Developed and delivered industry specific sales presentations in a professional and effective manner for potential clients

Forecasted inventory for clients and warehouse needs to maximize client standards.

Continually evaluated product and service marketability in terms of clients’ technical & manufacturing needs.

Maintained all quote documentation with accurate pricing and configurations.

Composed written recommendations for nutrient deficient soils/water according to client specifications.

Promoted the use of biostimulants and other alternative ecological friendly growing practices.

Full understanding of the competitive influences and risks within each account.

Established and maintained good relations with all clients by creating long-term, ongoing repeat relationships.

Pro Turf Lawn and Tree Care, Fresno, CA

1987-2007

Owner

A landscape pest control company specializing in turf management. Other areas of work include; golf course treatment, right of way weed control, and tree pest management. Annual revenues of over half of a million in sales.

Researched, developed and maintained long/short range sales and marketing plans to reach long term goals.

Developed and implemented market strategies that result in revenues and organizational success.

Followed up on sales leads and making cold calls on potential clients.

Established all custom formulations of mixes for fertilization, emphasizing organic based products.

Responsible for continuous contact with all contractors and golf course superintendents to ensure customer satisfaction.

Assist in the design and irrigation plans for clients.

Supervised and scheduled crews up to six employees in weed and pest control routes on an on-going basis to meet customer satisfaction.

Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers by creating a team environment.

Developed cultural programs to promote water conservation and disease management.

Budget management and cash flow management.

Wilbur-Ellis Company, Fresno, CA

2003-2004

Outside Sales Representative

A manufacturing and distributor of agricultural and landscape chemicals and fertilizers, with research facilities. Internal growth towards the turf and ornamental fields.

Sales and marketing in the nursery and turf area.

Advised use of rates of various chemicals on various turf and landscape plants.

Recommend various fertilizer programs to fit the appropriate soil deficiencies in turf and Isaac A. Martinez•559-***-****•*******@*******.*** landscape environments.

Written pest control recommendations recorded with the State of California.

Established and maintained relationship with all key contractors, owners, and grounds supervisors.

Recommendations on the cultural and watering practices to maintain a healthy environment for turf and landscape plants.

Education

California State University, Fresno

Bachelors of Science Degree

Agriculture Science

Associations

Central California Golf Course Superintendents Association

California Association of Pest Control Advisors

California Association of Nurseryman

References

Available Upon Request

Contact this candidate