Business Office Assistant

HEATHER R. JANECKE

***** ******* **, *******, ** 37095 **************@*****.*** 615-***-****

OBJECTIVE

I am passionate about using the skills that I have obtained throughout my years in the workforce. My goal is to find a position to utilize my skills at full capacity.

ADMINISTRATIVE SKILLS

Advantx, Provation, Microsoft Office XP, 2003 and 2007.

Lexis and Westlaw

Typing

EXPERIENCE

MATERIALS MANAGER / ENDOSCOPY TECHNICHIAN / SAFETY OFFICER / ALTERNATE BUSINESS OFFICE ASSISTANT MIDSTATE ENDOSCOPY CENTER/USPI

NOVEMBER 2015 – PRESENT

Ordering and receiving supplies

Stocking supplies

Managing and Maintaining Inventory

Assist Accounts Payable with invoices

Maintaining logs and necessary drills

Verify insurance for upcoming procedures.

Collect money due and document in the system.

Prepare daily deposit.

Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.

Performs clerical duties including distribution of mail and messages, and monitoring office supplies.

Perform chart assembly, preparation, review, and filing.

Assist with patient admissions/pre-op patient check-in.

Communicates with patients over the telephone regarding procedural information.

Assist with patient scheduling and coordination.

General clerical duties and any other business office duty as assigned by management.

Supports physicians and nurses with the preparation and set up of appropriate equipment and supplies for each procedure.

maintains disinfection of equipment and patient environment performs and maintains disinfection quality control documentation and provides patient care as directed.

Sets up room between procedures.

Collects and processes specimens.

Attends required meetings and participates in committees as requested.

Maintains patient confidentiality.

Performs related work as required.

CUSTOMER RELATIONS MANAGER HAMPTON TOYOTA

AUGUST 2011 - SEPTEMBER 2013

Served customers and strived for 100% satisfaction

Resolved customer issues

Answered incoming calls

Setup customer appointments

Handled cash and credit transactions

Handled car rentals

Entered and scanned important documents

Minor experience with Accounts Receivable

PARALEGAL LANNON & WILLIAMS, PLLC

SEPTEMBER 2010 - NOVEMBER 2010

Answered and directed phone calls

Filed and served legal documents

Sent letters and medical records to clients and appropriate offices

EDUCATION

VOLUNTEER STATE COMMUNITY COLLEGE, GALLATIN, TN

ABA APPROVED PARALEGAL STUDIES DEGREE

REFERENCES

CIARA HALE, LEAD FINANCIAL ANALYST

DELOITTE

Phone: 615-***-****

Email: *******@********.***

CHANTEL OVERBEY, BUSINESS OFFICE COORDINATOR

MIDSTATE ENDOSCOPY CENTER

Phone: 615-***-****

JAY CORTEZ, SERVICE MANAGER

STERLING FORD LINCOLN

Phone: 337-***-****

Email: *********@************.***

Contact this candidate