KRISTIE S BETHKE
CABOT, AR *****
***************@*****.***
EDUCATION
GREECE OLYMPIA HIGH SCHOOL - ROCHESTER NY
HONOR GRADUATE
BOCES 2 VOCATIONAL SCHOOL
CNA CERTIFICATION 2010
LVN COMPLETION 2011
ADDITIONAL SKILLS
. Computer proficient and quickly learns new software programs
. Excellent verbal and written communication
. Personable, self-starter with a good sense of humor who carries out and completes assignments with minimal supervision
. Strong work ethic, seeks out new challenges and opportunities for improvement.
. Maintains good rapport with clients and coworkers alike.
. Proficient in banking programs: Signature, Encore, Max
. Proficient in industry standard programs for automotive service, eg. CDK, Cenpos, Xtime
. Notary License
. I open Business and Personal Accounts, as well as being Loaned trained PROFESSIONAL EXPERIENCE
ARVEST BANK
TELLER MAY 2021-PRESENT
. Assisting with standard “line” teller transactions, following protocols and policies for Identification and proper verification.
. Assisting clients through drive up window transactions
. Use of standard equipment: cash recycler, coin machines, etc.
. Assist with Wire transfers, assist with debit cards
. Relationship Builder Champ
. Marketing Captain
CAPITAL KIA- DEL GRANDE DEALER GROUP
RECEPTIONIST/SERVICE CASHIER DEC, 2019-APRIL 2021
. Answering phone calls
. Scheduling appointments using Xtime program
. Following up on service calls, and recalls
. Assisting with billing using Cenpos
. Closing repair orders using CDK, scanning and Filing
. Balancing credit card machine
. Stocking in used cars, assisted in having vehicles smog checked. GILROY CHEVY CADILLAC
RECEPTIONIST/SERVICE CASHIER JULY 2, 2019 -NOV. 2019
. Answering phone calls
· Scheduling appointments
· Following up on service calls
· Assisting with billing
· Closing repair orders, scanning and filing
· Balancing credit card machine
ST. LOUISE REGIONAL HOSPITAL
CERTIFIED NURSING ASSISTANT JUNE 27, 2017- FEB. 28, 2019
· Assisting patients with all activities of daily living, including: feeding, dressing, bathing, hygiene and personal care
· Transferring patients with the proper lifts to maintain safety for patients and staff alike
· Accompanied the patients to diagnostic studies
· Reporting changes in condition requiring medical attention to Nursing or Medical staff overseeing care
· 1:1 sitter with patients requiring direct, constant observation
· Accurate documentation of patient care in electronic medical record GILROY HEALTH AND REHAB
Certified Nursing Assistant December 2016- June 1, 2017
· Assisting residents with all activities of daily living, including: feeding, dressing, bathing, hygiene and personal care
· Transferring residents with the proper lifts to maintain safety for residents and staff alike
· Accompanied the residents to appointments
· Reporting changes in condition requiring medical attention to Nursing or Medical staff overseeing care
· Accurate documentation of care in electronic medical record ASHLEY REHAB CENTER – ROGERS, AR
Certified Nursing Assistant- August 2016 – October 2016
. Performance of all standard CNA duties (as listed above) EPISCOPAL SENIOR LIFE - ROCHESTER NY
Certified Nursing Assistant July 2013 - July 2015
. Performance of all standard CNA duties (as listed above) HURLBUT NURSING - ROCHESTER NY
Certified Nursing Assistant- April 2010 - July-2013
· Performance of all standard CNA duties (as listed above)
·
THE BANK OF CASTILE - ROCHESTER NY
Bank teller- August 2009- April 2010
· Consistent performance of all associated teller duties while maintaining customer service focus.
FIRST NIAGARA BANK - ROCHESTER NY
Relationship Banker/Teller- May 2001 - August 2009
· Opening and closing accounts
· Set up of ATM/Debit cards
· Routinely exceeding quarterly sales goals
· Performing cash handling duties, including deposits, check cashing, money orders, etc.
· Processing of loan payments as well as business Memo Deposits
· Handling of Postal promotions and mailed correspondence and promotion of bank product and services
· Balancing the Vault and ATM
· Maintenance of top level customer service at all times
· Microsoft Excel and Word documentation as relevant
·
FARAH COMMUNICATIONS
Administrative Assistant Sept. 2000 - Dec. 2001
. Scheduled appointments and meetings
. Supply acquisition
. Bookkeeping and financial management
. Telephone communication and maintenance of contact lists
. Maintained professional and technical knowledge
. Greet and assist visitors
TENDER LOVING CARE - ROCHESTER NY
Home Health Aide- June 1992 - September 2000
. Light house cleaning
. Assisted with cooking for the patients
. Assisted with oral and personal care
. Accompanied the patients to and from their appointments
. Reporting changes in condition requiring medical attention to Nursing or Medical staff overseeing care
References available upon request.