Office Manager Patient Care
Resume:
Frida De La Piedrasanta
Houston, TX *****
****************@*****.***
Work Experience
Server/Bartender
Heights&Co Bar-Houston, TX
July 2024 to November 2024
Server
Breakfast Bar of HTX-Houston, TX
April 2024 to September 2024
• Greeted and seated guests in a timely and friendly manner, creating a welcoming atmosphere.
• Provided menu recommendations and described breakfast specials to guests, upselling items when appropriate.
• Took orders accurately and efficiently, ensuring special requests and dietary preferences were accommodated.
• Delivered food and beverages promptly and courteously, maintaining professionalism at all times.
• Anticipated guest needs and provided attentive service throughout their dining experience.
• Processed payments accurately and efficiently, handling cash and credit card transactions. Office Manager
Alma Therapeutic-Houston, TX
July 2023 to June 2024
• Oversee daily operations of the clinic, including patient scheduling, billing, and administrative tasks.
• Manage patient intake process, including registration, insurance verification, and medical history documentation.
• Coordinate with chiropractors and other healthcare professionals to ensure seamless patient care delivery.
• Supervise office staff, providing training, guidance, and performance evaluations as needed.
• Implement and maintain office policies and procedures to ensure compliance with healthcare regulations and standards.
Hostess/Server
Truluck's-Houston, TX
May 2022 to December 2023
• Extend warm and gracious welcomes to guests upon arrival, exhibiting a sophisticated demeanor befitting of the restaurant's ambiance.
• Seamlessly manage reservations and seating arrangements to optimize guest flow and ensure a comfortable dining experience.
• Coordinate with servers and management to accommodate special requests and preferences, demonstrating a keen understanding of fine dining service standards.
• Provide knowledgeable guidance to guests regarding menu offerings, wine selections, and culinary specialties, enhancing their overall dining enjoyment.
• Took food and beverage orders, entered orders into POS system, and communicated special requests to kitchen and bar staff
• Checked back with guests to ensure satisfaction and promptly addressed any issues or concerns
• Processed payments accurately and efficiently, handling cash and credit transactions Insurance Agent
AAIGOT Insurance Agency Inc-Houston, TX
April 2023 to July 2023
• Provide administrative support to insurance agents, including processing policy applications, endorsements, and renewals.
• Respond promptly to client inquiries and requests for information, demonstrating strong communication skills and product knowledge.
• Assist in preparing insurance quotes and proposals for clients, ensuring accuracy and compliance with company guidelines.
• Coordinate scheduling and appointments for agents, facilitating efficient client meetings and consultations.
• Maintain organized client files and databases, tracking policy changes and updates to ensure accuracy of records.
Hostess/Server
Bosscat Kitchen & Libations-Houston, TX
July 2021 to April 2022
• Welcomed and seated guests in a prompt and friendly manner.
• Answered phone calls and assisted with reservation bookings.
• Collaborated with restaurant management to optimize seating arrangements and waitlist management.
• Provided information about menu items, specials, and restaurant policies to guests.
• Assisted in training new hostess staff members.
Hostess
Le Colonial-Houston, TX
July 2020 to June 2021
• Greet guests as they arrive and assist them in finding tables or seating arrangements.
• Manage reservations and seating assignments to ensure efficient table turnover.
• Communicate with servers and kitchen staff to coordinate seating and maintain guest satisfaction.
• Handle guest inquiries, complaints, and special requests in a courteous and timely manner.
• Assist in maintaining cleanliness and organization of the hostess station and dining area. Education
Associate's degree in Business
University of Houston
August 2022 to Present
Skills
• Serving Experience
• Office Management
• Organizational Skills
• Host/Hostess
• Sales
• Banquet Experience
• Restaurant Experience
• Cash Handling
• Bartending
• Upselling
• Cashiering
• Catering
• Marketing
• Personal assistant experience
• Microsoft Outlook Calendar
• Google Suite
Certifications and Licenses
Property & Casualty License
Food Handler Certification
TABC Certification
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