professional summary
experience
Atlanta, GA ****8
W: ***********@*****.***
Staff Development
Strategic Planning
Performance Management
Staff Management
Time Management
Customer Relationship
Management
Staff Training and Development
Organizational Skills
skills
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sheryl
rose
s r
Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives. Embassy Suites Atlanta Airport North Hapeville, Georgia July 2024 - Current
Executive Director
Enforced compliance with applicable state and federal rules and regulations in every department.
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• Maintained open lines of communication between staff members and leadership teams. Cultivated relationships with key stakeholders, such as board members, donors, and community partners.
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Reviewed reports by subordinate managers to acquire understanding of organization financial and non-financial position.
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Managed finances by reviewing budgets, creating forecasts of future spending needs and developing strategies for generating new revenue.
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Hilton Atlanta Atlanta, GA
February 2024 - June 2024
Manager Moss Contract Labor
• Monitored employee work to assess performance and identify knowledge gaps.
• Supervised and guided employees to reach company objectives.
• Prepared schedules and assignments to meet short- and long-term business demands. Covered daily business requirements with well-organized schedules and properly delegated assignments.
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Moss Contract Labor Buckhead, GA
August 2023 - February 2024
Operations Manager
• Managing 8 properties to ensure staffing was maintained. Communicated clear objectives and implemented hands-on strategies resulting in peak performance.
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• Arranged crew schedules to align with business and project demands. Established clear expectations and objectives for team members and helped each achieve goals.
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Carver Company Atlanta, GA
April 2022 - June 2023
Consultant- Executive Housekeeping Manager
• Prepared detailed reports presenting analysis findings and recommendations. education
references
Built productive working relationships and collaborated across organization to meet project needs.
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Supported clients' talent acquisition efforts by helping them develop effective recruitment strategies.
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Le Meridien Atlanta, GA
January 2012 - January 2022
Housekeeping Supervisor
Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence
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• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
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Hilton Inn Atlanta, GA
January 2004 - January 2011
Housekeeper
• Removed and disposed of trash appropriately.
• Removed soiled sheets and towels to replace with fresh linens.
• Followed established safety precautions when mixing chemicals and using equipment.
• Completed cleaning duties on time and according to schedule.
• Replenished toiletries, towels, and bedding for guests during their stay. AC Moxy Atlanta, GA
January 2022
Housekeeping Supervisor
• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff on a daily basis.
• Establish and educate staff on cleanliness and hygiene standards.
• Motivate team members and resolve any issues that occur on the job. Queensborough Community College, Bayside, NY
January 2002
• Shannon Butler, 718-***-****
• Alicia Dawson, (347) 896-369