Customer Service Entry-Level

MEESUN WILSON

PROFESSIONAL SUMMARY

Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well- organized in planning schedules and workflows to accomplish objectives. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

EXPERIENCE

SHIFT MANAGER ALDI SENECA SC — 11/2017-PRESENT

Provide prompt and courteous customer service. Operate a cash register efficiently and accurately. Safely and properly operate equipment, including: electric/manual hand jack, floor scrubber, and cardboard baler. Interpret, apply company policies and procedures. Perform basic administrative duties such as filing, filling out forms, counting, basic arithmetic equations. Prioritize, multi-task in a professional and efficient manner. Provides product feedback to store management, including masking recommendations regarding new items to carry or those that should be discontinued. Training of new employees and the ongoing development of the team. Merchandises product neatly to maximize sale, ensures proper store signage is maintained at all times, ensures the quality and freshness of Aldi products. Participates in taking store inventory counts according to guidelines, supervises that store personnel adhere to inventory procedures and product handling guidelines. Leads peers on tasks and/or projects, acting as a first point of contact. Work both independently and within a team environment.

SALES REPRESENTATIVE OAKLAND ENTERPRISE TEMECULA CA — 2/2015-9/2017 Marketing sales to generate revenue and profit. Explain products or services and prices, demonstrate use of products. Answer questions about product features and benefits. Schedule and confirmed office appointments.

EDUCATION

FAYETTEVIILE-MANLIUS HIGH SCHOOL, MANLIUS NY HIGH SCHOOL DIPLOMA: 5/2004

SKILLS

Team Leadership, Cash Register Operations, Workload Balancing, Stocking and Replenishing, Inventory Control, Sales and Marketing, customer service, Staff Training 183 Capslock Trail Pendelton, SC 29670 951-***-**** ************@*****.***

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