Executive Administrative Assistant
Resume:
Diane Baker
**********@*****.***
Summary
Administrative professional with a successful background in business operations and executive support including the ability to multitask and prioritize tasks effectively in a fast-paced environment. Proficient at maintaining accurate and up-to-date records, files, and documents maintaining a high level of confidentiality. Consistent track record of exceeding company goals and supporting leadership teams which resulted in high client satisfaction, increased sales, reduced costs and higher revenue.
Skills
● Strong working knowledge of Microsoft Suite, QuickBooks, Concur, Skype & Industry Software.
● Highly organized, detail oriented with a strong ability to multitask, prioritize, problem solve and communicate.
● Loyal, dependable, handle sensitive and confidential information with utmost discretion and professionalism.
● Reputation for strong analytical skills, building excellent relationships with internal and external customers. Experience
Burkhart Dental Supply -
Executive Administrative Assistant/Branch Coordinator 2016 - Current
● Responsible for executive administrative support, project management, customer service, event planning, directing office work flow, managing business schedules, travel coordination and strong problem solving
● Work as a firm and steady anchor to ensure the team remains focused on what is important with exceptional organization and time management.
● Support fast paced Regional Managers, Regional Sales teams and Service Departments prioritizing and scheduling appointments anticipating the needs to optimize their time using strong written and verbal communication.
● Primary point of contact for Regional Manager, screen and categorize emails, calls and other communications with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
● Draft and edit correspondence, reports and presentations providing analytical skills to evaluate sales data and develop strategies to increase sales.
● Coordinate and schedule internal and external meetings, conferences and industry events. Prepare agendas, gather necessary materials and reports to ensure the RM and team are well-prepared for all engagements.
● Handle sensitive and confidential information with utmost discretion and professionalism. Maintain accurate records, files and presentations as needed.
● Collaborate with other departments, corporate and teams to ensure seamless execution of projects. Proactive, detail-oriented, energetic, highly organized, accurate, high quality of work completed in a timely manner so all deadlines are met.
● Support branch by being dependable, self-motivated, working independently with strong communication skills.
● Support financial health by monitoring branch purchases, bank statement reconciliation and cutting costs on outside vendors. Additionally, administering and analyzing Supply Savings Guarantee programs and monitoring inventory.
● Owned assigned projects, working self-motivated and independently, resolving problems efficiently.
● Appointed Ambassador in 2019 to provide point of contact and support for new employees. On-boarded and trained new employees in the Mountain Region and where needed. I S & G -
Office Manager 2015 - 2016
● Offered Executive Administrative support and Operations Management, Payroll, A/R, A/P, Budget. HR Manager and provided support for President, VP’s and Department Heads.
● Planned and led team meetings to review business results and communicate new and ongoing priorities.
● Analyzed and managed the general budget creating solutions for improvement in spending and recruiting.
● Handled sensitive and confidential situations by using strong problem solving skills. Additional Experience 2003 - 2015
● Developed procedures for document control systems to ensure accuracy of information.
● Implemented customer service objectives to ensure quality communication.
● Developed and implemented training processes to ensure standardized procedures throughout the company.
● Performed billing and A/P functions for multiple pay cycles in many states; reconciled multiple bank statements and audited credit card statements.
● Assisted with compliance of Federal and multiple states monthly and quarterly financial statements.
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