Adoris Zoé Rodriguez
**** ***** **. ***********, **. 19320
*******@*****.***, *********@*****.***
Professional Experience:
English – Spanish Legal and Medical Interpreter 05/2019 – Present
Language Services Associate, (Long – Term Contract) Horsham, PA.
Self-Employed Chester, Delaware, and Philadelphia Counties, PA. 09/2009 – Present
•Spanish - English Interpretation of statements from one language to another. Interpretation may be done in real time with both parties present, telephonic, virtual and / or translation of written documents.
•Legal: Provide Face – to – Face, Telephonic and Virtual interpretation for clients during legal appointments with Attorneys and Inmates
•Visa/Citizenship: Provide Face – to – Face, Telephonic and Virtual interpretation for clients for Immigration hearings and Citizenship, and ITIN applications & renewal appointments
•Court: Provide Face – to – Face, Telephonic and Virtual interpretation for clients during daily/weekly trials, Immigration hearings, Criminal, Traffic Violations Family Court, Small claims court, DUI’s
•Healthcare: Provide Face – to – Face, Telephonic and Virtual interpretation for clients making transportation arrangements to medical appointments, doctor/patient medical appointments, during medical procedures, psychiatric wards, physical therapy, drug & alcohol counseling
•Educational: Provide Face – to – Face, Telephonic and Virtual interpretation for clients during IEP meetings, Attendance Related, Student Assistance Program, SkillsUSA, Family – Based counseling, Early Education & Autism, Speech, Physical and Occupational Therapies, Co-Ad, Drug & Alcohol, One-on-one and group-based therapies.
Payroll / H.R. Manager 1/2024 – 10/2024
MCG Utilities, (Contract) West Chester, PA.
Manage, coordinate, review, and process weekly and biweekly, payroll for over 100 associates accurately and on time, including processing tax withholding, garnishments, expenses, miscellaneous reimbursements and company deductions.
Expedite weekly, b-weekly, 1099, W-2 and per diem payroll within the states of Pennsylvania, New Jersey, Delaware, Ohio, Kansas and Arizona.
Process accurate recording of employee hours worked, paid time off, and overtime for salaried, hourly, daily and 1099 employees
Manage Talent Acquisition and Recruitment, New-Hire processing, onboarding, Hiring and Terminations
Maintain income/deduction P/R codes and accurate Employee files
Prepare reports on employee pay, bonuses, paid time off, sick, vacation, taxes, withholding, etc.
Review, approve and process employee reimbursements, bonuses, deductions, and garnishments, ensuring company guidelines.
Under the charge of the President and Vice Presidents of the Company, provide project execution, audit, tracking, and expertise to effectively manage the merging of our Healthcare Plan and Benefits.
Supervise our Employee Benefit Programs (Health Insurance, Dental Program, Vacation/Sick/Personal time off, Life & Disability Insurance, UC Benefits, COBRA, etc.)
Employee travel needs and accommodations
Accounts Payable & Accounts Receivable transactions
Bilingual Financial Programs Specialist 12/2022 – 12/2023
Affiliated Distributors, (Contract) Wayne, PA.
•Serve as a bridge between the AD Wayne and AD Mexico Division, and as a key point of contact between members, suppliers, and service providers to obtain sales data calculate incentive rebates manage multiple accounts and solve sales and website discrepancies
•Performed online onboarding to New Supplies and Service Providers on how to upload sales data
•Analyze sales data trends and identify possible inconsistencies in a timely manner, prior to processing
•Collect, maintain, and analyze program information from AD’s systems, (in English and Spanish) and accurately allocate rebate earnings to Members
•Manage collections process through Mexico’s internal governing agency, ensuring that their requirements and laws are followed
•Manage the rebate program components and the timely distribution of rebates
•Creation of supplier draft invoices
•Creation of member purchase orders
•Assist Mexico’s Divisional Management with contract review, analysis, accounting, reporting and maintenance
•Perform review and analysis for divisional reporting
•Perform Service Provider, supplier, and member onboarding, contract administration and document management in Spanish and English
Bilingual Onboarding Specialist – Human Resources 05/2022 – 12/2022
Robert Half / Clemens Food Group (Contract), Hatfield, PA.
•Collecting new hire paperwork, assure all forms are completed and distribute to the appropriate departments.
•Facilitate new hire orientation, (in English and Spanish) and ensure all team members are set up for success
•Work with new employees and their supervisors on a designated training plan through the first 12 weeks of employment.
•Act as a connection for team Member relations, benefits, and other HR functions
•Maintain personnel files, training process for new hires through the first 12 weeks of employment Job Board, Communication Center paperwork and all other duties as assigned
•Complete 2-week check-in during onboarding period with team members to help them adjust to the Clemens culture (30/week)
•Coordinate new hire orientation schedule, Presenters, new hire and supervisor meeting, and meals
Industry Health Solutions - Worker’s Compensation 08/2022 – 11/2022
Bilingual Case Manager (Contract), Hatfield, PA
•Proven ability to concisely communicate, (In English and Spanish) with high degree of cultural respect and professional to a diverse group of people
•Advanced communication and writing skills
•Great attention to detail and exceptional organizational skills.
•Drive Employees and attend medical and legal appointments with Team members. Serve as liaison to effectively communicate between Employees, Medical Providers and Legal Representatives
•Strong skills required to develop course materials and deliver content effectively to diverse populations. Proven experience providing and delivering training courses to diverse backgrounds, job classifications, and varying levels of education.
Federal Grant Analyst 02/2022 – 05/2022
MMRC – Commonwealth of Massachusetts: Department of Early Education and Care (Contract), Remote
•Review submitted applications for completeness & required data has been submitted. Contacting the applicant to request updates on discrepancies entered on the application and ensuring the guidelines for approval are complete.
•Contract management of multiple current and incoming files; upkeep of documentation on actions taken, communications completed, and progress of each application
•Provide reporting and feedback to stakeholders, partners, grant applicants and meet all compliance, candidacy criteria and reporting requirements
Education:
Villanova University 07/2024 – 09/2024
Human Resources Management
Springhouse Education and Consulting Services 09/2018 – 12/2020
Scrum & Project Management
Master Web Design, Graphics and Digital Marketing
Delaware County Community College, Downingtown, PA 2014 - 2015
Business Administration GPA 3.7/4.0 Obtained College Credits
Certifications, Knowledge & Skills Areas:
Certified IEP & Educational Spanish / English Interpretation, 2008, MMRC, West Chester, PA.
Legal and Medical, Telephone and Virtual Spanish / English Interpreter Certificate, CyraCom, February 2022
Social Media Management and Content Policy & Moderation, Sprnghouse Education & Consulting, 2019 - 2020
Java Script & Google Analytics, Sprnghouse Education & Consulting, 2019 - 2020
Adobe Illustrator & Photoshop, Sprnghouse Education & Consulting, 2019 - 2020
Fundamentals of Manual & Digital Photography, Sprnghouse Education & Consulting, 2019 - 2020
Advanced Manual & Digital Photography, Sprnghouse Education & Consulting, 2019 – 2020