Cindy Neal
Vernon, FL
*************@*****.***
I am experienced in high volume calls and problem solving from a call center environment. My skills include attention to detail, accounts receivable and payable, data entry, inventory management,and multitasking. I have excellent customer service skills and conduct myself in a professional manner at all times.
Work Experience
Ticket Agent
Ebro Greyhound Park - Florida
January 2016 to January 2019
Operation of ticket machines. Assisted customers in placing bets. Occasionally explained to customers how the different types of bets worked. Preformed payout to customers with winning tickets. Secretary/Receptionist
Surplus & Salvage and Custom woodworking - Panama City, FL January 2011 to March 2012
Answering phone and transferring to proper department. Accounts receivable and payable. I prepared payroll each week and handled the bank deposits. I kept track of all sales and placed orders for carpet and tile. I also assisted customer's in applying for credit. I was in charge of ordering merchandise and performing inventory checks.
Customer Service Representative
Sprint/Nextel - Panama City Beach, FL
October 2007 to December 2010
• I worked with Nextel until they merged with Sprint. My duties included taking calls from customers and resolving their issues. Documenting the steps that were taken to resolve problems. Researching customer's bills and plans, all while giving outstanding customer support in a timely manner. I became a team leader and assisted my colleagues in problem calls as floor supervisor. Education
High school diploma
Skills
• Cashiering
• Accounts payable
• Accounts receivable
• Customer service
• Ticket sales
• Bookkeeping
• Accounting
• Payroll
• Office Management