Customer Service Overnight Stocker
Resume:
Merrick Gaines
Cabot, AR *****
******************@***********.***
Experienced MDU Supervisor with a proven track record of overseeing cable construction crews. I have extensive knowledge of underground boring/burying of cable as well as aerial installation techniques. Through daily management and scheduling, I have successfully delivered fiber optic, coax cable, trunk cable and feeder line projects for numerous commercial and government clients across central Arkansas. Notable past clients include Fort Roots, State Police Headquarters, Pulaski Court, Park Plaza and McCain malls, The Stephens Building, Sig Sauer, UPS distribution complex, Little Rock Airport, Pulaski Tech, Saline County School System, and Verizon Arena. I have also built strong working relationships with development planners, maintenance supervisors, realty management companies, and building owners throughout Little Rock and surrounding cities. Willing to relocate to: El Dorado, AR - Shreveport, LA - Aurora, CO Authorized to work in the US for any employer
Work Experience
Overnight Stocker
Walmart - Beebe, AR
April 2023 to August 2023
• Efficiently stocked shelves with merchandise during the night shift, ensuring all items were correctly placed according to the store’s planogram.
• Assisted in inventory control by keeping track of merchandise and reporting any discrepancies or shortages.
• Maintained a clean and organized work environment, ensuring all items were in their designated areas.
• Provided excellent customer service by answering customer inquiries and assisting them in locating products when necessary.
• Collaborated effectively with team members to complete tasks on time and ensure the store was ready for business each morning.
Warehouse Associate
Amazon Warehouse - Little Rock, AR
July 2021 to September 2022
• Operated fork truck
• Stowed items for customer orders.
• Received shipments from vendors
• Organized bins and cages.
Assembler
National Assemblers - Jacksonville, AR
June 2020 to August 2020
• Assemble products that customers ordered from Lowe’s such as wheelbarrows, grills, tables and lawn mowers.
• Have John Deere PDI certification.
• Worked with Lowe’s management to get the scope of work for the day out with customer orders being the priority.
Cashier/Customer Service/Stocker
Harley's Liquor - Cabot, AR
December 2019 to January 2020
• Take care of beer cooler keeping it stocked and rotated
• Stock and rotate the liquor on the floor and behind counter
• Take care of customer requests
• Keep housekeeping up around the store and inside
• Handle money from customers.
MDU Supervisor
Broadband Technical Resources - Little Rock, AR
May 2015 to September 2019
• Reported to Construction Operations Supervisor
• Managed three in-house sub contractors
• Managed day to day construction of building interiors cable installation
• Created work schedules
• Handled billing and resolved discrepancies
• Maintained ongoing relationships with clients
• Demonstrated superior conflict resolution skills
• Create accurate bids for the entire job with an extensive understanding of the coding for each departments billing and the line items they are associated with MDU Foreman
Cable-Tel - Little Rock, AR
June 2012 to May 2015
• Knowledge of underground cable construction guidelines and specifications with experience on multiple types of equipment used in it that includes but is not limited to mini-excavators, trenching machines, horizontal boring rigs, hydro-excavators, jackhammers, concrete saws, etc.
• Managed a MDU crew specializing in the interior cabling of a wide variety of buildings design, construction materials, sizes and occupancies.
• Able to read cable utility maps from different companies and relay the information clearly to individuals involved in the projects construction with many originating from other countries and with limited English language skills.
• Coordinate with each department to set a timeline for the work to be started and completed in a timely fashion
• Work with individual clients on construction procedures scheduling any appointments with the tenants or businesses that are on the property
• Utility bucket truck operations and safety guidelines understood implementing it in attaching any piping hardware, cable clamps, tie downs or secure connections of the cable to the building from utility poles
• Apartment cleanup of old systems wires cutting out dead cables, burying of any that has become exposed, extending active drops to reach taps and replacing any damaged lock boxes, pipes, covers, PEDS, vault lids, etc.
Derrick Hand
Performance Drilling - Brandon, MS
June 2009 to April 2012
• Did regular mud checks and mixing of chemicals to keep mud consistent as well as related to different down hole problems, including but not limited to, lost circulation, hydrostatic sticking, and gas.
• Familiar with many different mud companies and their different types of mud.
• Worked on triplex mud pumps and when working on triple did regular maintenance on La Tourneau top drive and ST-80.
• Regularly ran rig making connections and while running casing.
• Helped in keeping up the daily report and pipe tally for the driller. Driller
Mountain Drilling - Houston, TX
September 2006 to May 2009
• Safely operated both Drill-mec HH-220 and HH-300 top-drive, hydraulic mast rigs with top drive, hydraulic slips, ST-80, computer automated pipe handling system and SCR.
• No accidents or lost time injuries as a driller.
• Full understanding of down hole with ability to think quickly and access the problem.
• Able to efficiently manage a drill-crew and any third party crew in a multitude of situations while communicating daily with the company man, tool pushers, directional drillers and MWD/LWD.
• Create a BHA and keep an up to date computer and book tally of the drill-string daily. Derrickhand
TSWS - Magnolia, AR
May 2006 to September 2006
• Kept check over the mud system and regularly checked the mud for inconsistencies or for evidence of a gas cut.
• Mixed chemicals as per mud report to maintain a proposed set of properties for the depth and/ or formation being drilled in on a daily basis.
• Communicate daily with the driller, company man, and mud engineer about any changes in the mud and what may need to be done to correct them.
• Manage the crew and their activities on a daily basis. Derrickhand
Mike Rogers Drilling - Magnolia, AR
January 2003 to May 2006
• Performed regular mud checks and samples while mixing mud to maintain mud consistency.
• Kept an up- to-date record of the mud's properties for the tool pusher, driller, and mud engineer to go by.
• Regularly ran the rig while making connections, during trips, running casing and laying down drill pipe.
• Drilled and watched after the rig as the driller walked around for extended periods of time.
• Organized the jobs and manage the crew on a regular basis. Education
Magnolia High School
August 1996 to May 1999
Skills
• Construction Experience
• Microsoft Office (10+ years)
• Microsoft Word (10+ years)
• Forklift (10+ years)
• Scissor Lifts (10+ years)
• Oil & Gas Experience (10+ years)
• Cable Technician (8 years)
• Experienced Climbing 100'+ (10+ years)
• Drilling
• Onsite
• Applied Behavior Analysis
• Key Holder
• Logistics
• Computer Skills (10+ years)
• Management Experience (10+ years)
• Supervising Experience (10+ years)
• Bucket Truck Experience (7 years)
• Hydraulics (5 years)
• Retail Sales (4 years)
• Handyman Experience (10+ years)
• Communications (10+ years)
• Time Management (10+ years)
• Mechanical Knowledge (10+ years)
• Excel
• Project Management
• Maintenance
• Contractor Management
• Microsoft Outlook
• Money Handling (3 years)
• Customer Service
• Blueprint Reading
• Brake Repair
• Fabrication
• Heavy Equipment Operation
• Time Management (10+ years)
• Low Voltage
• Mechanic Experience
• Carpentry
• Equipment Repair
• Electrical Experience
• Troubleshooting
• Plumbing
• Telecommunication
• Quality Assurance
• Conflict Management
• Landscape Maintenance
• Hand Tools (10+ years)
• English
• Automotive repair
• Mowing
• Computer Networking
• Lawn Care
• Technical support
• Strategic planning
• Management
• Leadership
• Sales
• Process improvement
• Telecommunication
• Leadership
• Assembly
• Quality assurance
• Technical support
• Customer service
• Microsoft Office
• Typing
• Customer relationship management
• Negotiation
• Cash handling
• Supervising experience
• Windows
• Communication skills
• Management
• Sales
• Project management
• Crew management
Contact this candidate