Customer Service Sales Associate
Resume:
Benny E. Vilca
Richmond Hill NY, 11419
**********@*****.***
WORK EXPERIENCE:
Macy's Inc.-Corporate Headquarters:SalesAssociate/Cashier New York, NY November2021 to January 2022
• Stock Inventory, fixing displays, Recovering Store Items
• unpacking clothing products, Customer Service to Adjusts to customer flow,Retail merchandising
• Replenish and Restock the Store
Macy’s Inc.:Sales Associate/Cashier, Elmhurst, NY
October 2016 to January 2020
Selling Essential Functions:
• Meet and make a connection with customers, ask questions and listen to shoppers' needs, then give options and advice on meeting those needs
• Inspire the customer to buy, celebrate the purchase, and create a lasting positive impression of you, Macy's, and the purchase
• Maintain selling floor presentations and fitting rooms
• Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
Stock Essential Functions:
• Assist in price changing execution
• Organize and maintain merchandise in stockrooms, and fill in merchandise on the selling floor as needed
• Learn Macy's systems and procedures to enhance selling efficiencies and complete support duties
• Pull merchandise for online customers and deliver to the designated area on the Receiving Dock
• Assist in the preparation of merchandise for shipment to customers
• Participate as needed in selling floor recovery, including folding and hanging merchandise and clearing fitting rooms
• Perform other duties as assigned
• Regular, dependable attendance and punctuality
JCPenney Inc.: Sales Associate/Cashier: Elmhurst, NY November 2014 to December 2014
• Stock Inventory, fixing displays, Recovering Store Items
• unpacking clothing products, Customer Service to Adjusts to customer flow,
• Replenish and Restock the Store
• Participates in a learning environment
Duane Reade/Pharmacy Retail Drug Store Cashier/Customer Service/Logistics New York,NY
April 2008 to November 2013
• Stock Inventory Jewelry/Cosmetics/DVD’s/Books/Magazines/grocery and Electronics Devices
• Scanning pricing items and unpacking food products/fixing displays/Presale products/Crushing Boxes
• Delivery and Transportation Items for Duane Reade products Internal Revenue Services: Office Support Trainee, New York,NY August 2005 to September 2005
• Clerical collator and copy operator
• Occasional light receptionist
• File clerk of departmental documents
• Redesigned filing system into higher efficiency
• Organizer of binders of employee transcripts
Children’s Place: Retail Staff, Jamaica, NY
October 2004 to November 2004
• Maintain cleanliness and safety of work area
• Processor of merchandise stock and inventory
Nifty & Thrifty via Abilities, Inc.: Retail Trainee, Long Island, Albertson,NY January 2003 to August 2003
• Merchandiser for folding & ticketing inventory
• Processor of merchandise stock and inventory
• Maintain cleanliness and safety of work area
American Museum of Natural History : Retail Staff Volunteer, New York, NY November 2001 to April 2002
• Gift store Cashier
• Recorder of product inventory
Trump Pavilion /Jamaica Hospital/Nursing home: Hospital Aide, Jamaica,NY November 2000 to June 2001
• Transporter of patients throughout hospital facility
• Deliverer of charts to appropriate medical staff EDUCATION: H.S. Diploma – Thomas A. Edison High School, Jamaica, NY September 1997 to June 2001
Relevant Course Work:
• English Courses
• Math Courses
• Bilingual Courses in Spanish
York College: City University of New York:3 Completion of Computer Software Specialist Certificate 3 Programs
Banker's Academy Bank Teller Free Orientation Jamaica, NY, 08/28/2009 References
York College-94-20 Guy R Brewer Blvd, Jamaica, NY 11451-718-***-**** Jamaica Medical Center&Nursing Home American Museum of Natural History Atrice Peterson: Manager Michael T. Sager: Store Manager Director of Security and communications Museum Shops 90-28 Van Expressway Central Park West 79th Street Jamaica,NY 11418 New York,NY 10024- 5192
Abilities Inc. Abilities Inc./ Nifty & Thrifty Site Store Anita Zimmerman: Manager Michael S. Payton
Employment Services Retail Assistant Instructor
201 IU Willets Road Business Support Services
Albertson, NY 115**-****-*** IU Willets Road
1-516-***-**** Albertson, NY 11507- 1599
**********@*********.***
Internal Revenue Services Duade Reade/ Pharmacy Drug Store Ann Jones – Moffatte: Manager Larry or Arron:Store Managers 110 West 44th Street 2nd Floor 485 East 47th Street Lexingtion Ave. New York, NY 10036 New York,NY 10017
JCPenney Inc. Macy’s Inc.
Queens Center Mall 92-59 59th Ave. Queens Center Mall 92-59 59th Ave. Elmhurst, NY 11373 Elmhurst, NY 11373
Macy's Inc. corporate headquarters
151 West 34th St
New York, NY 10001
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