Talent Acquisition Customer Service

Dinario Koonce

*************@*****.*** 314-***-**** Goodyear, AZ

SUMMARY

Seasoned Talent Acquisition professional with a decade of experience in full-cycle recruitment, including sourcing, interviewing, and onboarding. Expert in leveraging technical recruiting for diverse sectors such as healthcare, engineering, and IT with proficiency in ATS and job board sourcing. Seeking a Senior Talent Acquisition hi Specialist role to apply strong talent acquisition and negotiation skills. WORK EXPERIENCE

Passport Health

Technical Recruiter Mar 2023 - Present

• Source registered nurses across the nation, utilizing various job boards and recruitment systems to align with client requirements.

• Coordinate interview schedules and manage communications between clients and candidates to ensure efficient recruitment operations.

• Apply comprehensive industry knowledge to understand and meet specific healthcare position requirements as outlined by hiring managers and candidate profiles. Randstad/Honeywell

Recruiter Jun 2022 - Mar 2023

• Partnered with hiring managers to identify role specifications, aligning recruitment strategies with company objectives and candidate skills.

• Enhanced recruitment workflows by conducting thorough interviews and coordinating intake calls, contributing to efficient candidate evaluation and selection.

• Utilized and navigated various applicant tracking systems, including Workday, Dice, and Taleo, to manage candidate pipelines within the Engineering and IT industries. BMC Enterprises St. Louis, MO

Recruiter Feb 2022 - Jun 2022

• Streamlined the recruitment process by leveraging online job platforms, resulting in the successful identification and attraction of qualified commercial truck driver candidates.

• Evaluated applicant qualifications through various interviewing techniques, ensuring consistent selection of individuals who met the company's standards and culture.

• Executed comprehensive background checks and managed I-9 employment verification, contributing to the smooth integration of new employees into the organization. Search Pros./ Boeing St. Louis, MO

Talent Acquisition Recruiter Sep 2021 - Dec 2021

• Managed full-cycle recruitment, including sourcing, screening, and overseeing offer negotiations, resulting in successful candidate placement.

• Leveraged recruiting software, social media, cold calling, and referral programs to attract and identify top talent.

• Coordinated with hiring departments to schedule interviews and establish staffing requirements, job descriptions, and salary guidelines.

Beacon Hill Staffing/People Health Clinic St. Louis, MO Sourcer/Recruiter Feb 2021 - Sep 2021

• Managed full-cycle recruitment processes to source, screen, and place healthcare professionals in appropriate roles, ensuring alignment with job requirements and organizational needs.

• Maintained daily engagement with a network of candidates, averaging 25 communications per day, to foster professional relationships and facilitate effective talent acquisition.

• Coordinated interview logistics and supported senior recruiters in scheduling activities, contributing to the efficient hiring of full-time healthcare staff.

Insight Global/ Megellan St. Louis, MO

Recruiter Apr 2020 - Jan 2021

• Conducted comprehensive recruitment cycles, securing top talent by leveraging recruitment software, social media, and networking techniques.

• Engaged in proactive candidate sourcing, utilizing cold-calling and employee referral programs to attract high-caliber professionals.

• Negotiated terms of employment and coordinated onboarding processes, achieving notable candidate satisfaction and engagement rates.

Securitas Services Inc St. Louis, MO

Recruitment Specialist Aug 2019 - Apr 2020

• Managed full-cycle recruitment process, from sourcing and screening to interview coordination and onboarding, ensuring efficient talent acquisition.

• Utilized recruiting software, social media, and network referrals to attract high-quality candidates that met organizational staffing needs.

• Fostered client relationships to understand staffing requirements, negotiated terms, and crafted job descriptions to enhance customer satisfaction.

Randstad St. Louis, MO

Recruitment Specialist Dec 2017 - Feb 2019

• Developed comprehensive recruiting strategies, ensuring effective sourcing, screening, and placement that met client staffing requirements.

• Utilized recruitment tools such as specialized software, social media, cold calling, and employee referrals to attract and identify quality candidates.

• Collaborated with clients to ascertain staffing needs, negotiate salaries, and define roles, aligning with short-term and long-term organizational objectives.

Randstad/ State Farm Bank St. Louis, MO

Loan Mortgage Originator Aug 2016 - Jun 2017

• Improved customer satisfaction by providing thorough support for mortgage and loan-related inquiries, aligned with consumer welfare goals.

• Analyzed client needs to customize financial solutions, ensuring precise record-keeping and report generation for operational excellence.

• Optimized administrative workflows by overseeing equipment logistics and schedule management, aiding in the timely delivery of services.

Royal Canin/Mars St. Louis, MO

Customer Relation Specialist Feb 2013 - Sep 2015

• Addressed customer inquiries effectively, improved client satisfaction, and built relationships by providing accurate pricing and prompt order processing.

• Analyzed customer needs to recommend personalized product and service options, aiding in the fulfillment of consumer welfare goals.

• Maintained detailed records and prepared reports, facilitating smooth logistics and guaranteeing punctual product delivery to clientele.

EDUCATION

Roosevelt High School

Diploma, N/A

St. Louis, Missouri

SKILLS

Technical Recruiting for Engineers • IT Skillsets • Healthcare • Functional Skill Sets • Connection and Job Board Sourcing • Talent Acquisition • Human Resource • Offer Negotiations • Ats • Microsoft Office Suite • Onboarding • Cold Calling • Customer Service • High Attention to Detail

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