Data Entry Operator
Resume:
Karen White
To obtain employment in an office involving information services public contact, where I can utilize my training and experience as a Security Manager/ /Administration Assistant, Dispatcher, Call Center Representative or Data Entry Operator, Medical and Billing Coder and Youth Care Worker.
Washington, DC 20019
*************@*****.***
Extensive background in Customer Service/Collection Specialist, answer multi-line phone system, data entry operator, Microsoft Word Outlook, Excel, entering and verifying data base, all locations, payroll, Haz-mat, CPR, POSO training and CPI., coding and billing tools for ICD-10-CM/PCS, CPT, HCPCS-and ICD-9 Willing to relocate to: Atlanta, GA - Alexandria, VA - North Carolina Authorized to work in the US for any employer
Work Experience
Quality Assurance Auditor (Contract)
Unemployment EDD-Sacramento, CA
June 2021 to February 2024
Investigate randomly selected claims to identify benefit errors and their causes so that corrective action can be taken, Review and calculate income documentation including tax returns to include schedule income documents.
Concierge/Security
Maplewood Senior Living-Bethesda, MD
August 2017 to October 2022
Welcoming residents and visitor, passing along messages, keep front desk and lobby clean at all times, Assists with coordinating Van schedule for residents. Follow confidentiality policies regarding release of resident information, checking in packages from UPS, FEDEX and from the post office, signing out keys to resident when locked out of apartment, sign out parking passes and parking tickets. Remote Customer Service /Data Entry Specialist/Quality Assurance (Contract) DHS FEMA/USDA Data Entry-The midtown-Washington, DC October 2016 to October 2022
Connecting survivors with the community resources to help them get back on their feet, I assist with application for emergency funds, repairs, and housing, monitoring calls, resolve survivors issues via chat, email, and SMS, communicate thought full to provide answers to questions, handle a survivors issues directly and resolve survivors complaints: Drive thoughtful and effective communication with both internally and externally.
Special Police Officer
Amazing Security & Investigation-Woodbridge, VA
July 2018 to August 2022
Fire watch apartment building for age 55 and older tour the building every half hour checking for fire and smoke greeted resident as they were coming in or out call 911 if needed, administrative duties in the main office scheduler, accounts payable and field duties, family shelters, and international schools make sure everyone follows the rules.
Medical Billing and Coding Specialist
VGM Homelink Group-Waterloo, IA
April 2016 to May 2021
Collaborating with patient or customers, third party institutions and other team members to resolve billing inconsistencies and errors, creating invoices and billing materials to be sent direct to a customer or patient, Inputting payment information or other financial data into an individual into an individual account, finding financial solutions for patients or customers who may need payment assistance, informing patients or customers of any missed or upcoming payment’s deadlines, calculating and tracking various company financial statements, translating medical code. Transit Bus Driver/ Dispatcher
ABLE Transit Plus-Milwaukee, WI
January 2013 to August 2018
Responsible for transporting passengers, the veterans, disabled, and senior, to and from work, errands, school, veterans hospital or other reason. Take fares from passengers, issues receipts, announces routes, and ensures passenger get out safely, for the veterans I’ve travel at least 2 hours to and from the hospital to there home or facility.
Youth Counselor II/ Billing & Coding
Teen Living Center-Milwaukee, WI
November 2012 to August 2018
Responsible for monitoring the behavior and activities of each client; report any concerns regarding the health, safety, or well being of a client to the appropriate authority. Serves as a positive role model; utilized approved behavior modification techniques to help clients learn desirable behavior, basic daily living skills, support clients goals and encourages and assists clients in achieving their goals,complete invoices for billing and third party for medicaid insurance billing. Administrative Assistant// Security Supervisor
Luther Manor Living Assisted-Wauwatosa, WI
May 2014 to January 2017
Control access to the site by ensuring proper identification of employees and visitor and prepare security logs, monitor entrance and exits to the facility, drive around entire facility to prevent theft, answer phone calls and direct calls to proper person, outgoing mail, direct security to pull cord to correct apartment, receive rent from senior, scheduler, administrative duties and supervision of 14 officers. Safety Security Officer/Residential Advisory
Minact Milwaukee Job Corp-Milwaukee, WI
February 2014 to February 2016
Responsibilities
Control access to the facilities by ensuring proper identification of employees or visitors and prepare security Logs implements the policies and procedures required for the center, and also drive students to and from airport and train station,
Accomplishments
Working with the students helping them stay on task. Skills Used
Searches, shooter on center
Youth Counselor
Lad Lake St Rose-Mikwaukee, WI
March 2013 to March 2015
Maintain work according to rules and policies and standard licenses, administer all resident and monitor whereabouts for all resident and manager appropriate behavior, manage medication and ensure appropriate usage as per requirements, take residents to school and on activities, do the billing monthly check all paper work to make sure everything is correct. Professional Security Officer
Securitas Security Services-Mikwaukee, WI
August 2009 to January 2015
Observes and report activities and incidents at and assigned client site, providing for the security and safety of the client’s property, make periodic tours. Education
Some college in Medical Billing Coder
Bryant & Stratton College-Milwaukee - Milwaukee, WI January 2011 to November 2013
12 in Business
Cardozo High School - Washington, DC
September 1980 to June 1983
Associate's degree
Skills
• Class B (10+ years)
• security (10+ years)
• data entry (3 years)
• management (10+ years)
• customer service skills (5 years)
• excel (5 years)
• Patrol (6 years)
• Cissp
• Armed Security (5 years)
• Criminal Justice (10+ years)
• Customer Service (10+ years)
• Cash Handling (10+ years)
• Typing (10+ years)
• Word (5 years)
• Organizational Skills (10+ years)
• Stocking (5 years)
• Driver (10+ years)
• Driving (4 years)
• Microsoft Office (10+ years)
• CPR (10+ years)
• Microsoft Word (10+ years)
• Powerpoint (5 years)
• Use Microsoft everyday
• Training (10+ years)
• MS Office (10+ years)
• Information Security (10+ years)
• Bus Driving
• Experience Working With Students (10+ years)
• Van Driver (10+ years)
• Delivery Driver Experience
• Paratransit (2 years)
• Commercial Driving
• English (10+ years)
• Cybersecurity
• Disaster Recovery (10+ years)
• Incident Response
• Medical Billing (10+ years)
• System Administration (10+ years)
• Computer Networking (10+ years)
• NIST Standards (10+ years)
• Network Firewalls (10+ years)
• Active Directory
• WAN
• DNS
• Microsoft Windows Server
• Network Security
• VMWare (5 years)
• Linux
• TCP/IP
• LAN
• DHCP
• Leadership (10+ years)
• Microsoft Exchange
• Network Infrastructure
• ServiceNow
• Help Desk (10+ years)
• Operating Systems
• Network Monitoring (10+ years)
• Technical Support
• Microsoft SQL Server
• SAP
• Documentation review
• SharePoint (10+ years)
• Software troubleshooting
• Jira
• Analysis skills (5 years)
• Human resources
• CSS
• Communication skills (10+ years)
• IIS
• Microsoft Excel
• Microsoft Powerpoint
• Order fulfillment (10+ years)
• Fraud
• Data collection
• Records management
• Hotel experience
• Guest services (10+ years)
• EHR systems
• Epic
• Territory management
• Quality control (10+ years)
• Clerical experience
• Workforce management
• Microsoft Access
• Research
• Auditing
• HEDIS
• Restaurant experience
• Search engines
• Database administration
• Databases
• Warehouse management system
• Node.js
• Sales
• Google Docs
• QuickBooks
• Recruiting
• Adobe Acrobat
• Network management
• Negotiation
• AWS
• Data analytics
• Visual Basic
• Intune
• WDS
• GPO
• Scripting
• Azure
• PowerShell
• SCCM
• Shuttle driving
• Operations management
• Computer hardware
• Power BI
• Confluence
• Remedy
• VPN
• Customer service
• E-commerce
• Google Suite
• Analysis skills
• ETL
• Microsoft Excel
• AS400
• Data management
• Typing
• Database management
• Search engines
• Cash register
• Cash handling
• Customer support
• Medical administrative support
• Load balancing
• Windows
• Medical terminology
• HIPAA
• Sales
• ICD-10
• Inpatient
• CRM software
• Salesforce
• Data entry
• Data mining
• Transportation management systems
• Motivational interviewing
• Quality control
• SQL
• Data collection
• Databases
• Accounts receivable
• Negotiation
• SharePoint
• Contracts
• Adobe Acrobat
• GPS
• Call center
• Microsoft Office
• Driving
• ServiceNow
• Microsoft Access
• Statistics
• PeopleSoft
• EMR systems
• Filing
• Outbound calling
• Supervising experience
• Public health
• Medical records
• Care plans
• Remote access software
• English
• Front desk
• Teaching
• Mac OS
• Research
• IVR
• Banking
• QuickBooks
• Zendesk
• Marketing
• Product demos
• Training & development
• AI
• Financial services
• ERP systems
• Manufacturing
• Anatomy knowledge
• Customer service
• Communication skills
• Microsoft Office
• Customer service
• Communication skills
• Communication skills
• Microsoft Office
• English
• Security
• Surveillance
Certifications and Licenses
I have a DC SPO and a DCJS
April 2020 to May 2021
First Aid Certification
CDL B
First Aid Certification
First Aid Certification
Driver's License
AED Certification
Passenger Endorsement
CompTIA Security+
Enrolled Agent
CPA
CFP
Certified Coding Specialist
AHIMA
RHIT
RHIA
Certified Professional Coder
Medical Billing Certification
Class E
Class D
Guard Card
Armed Security License
Class D Security
CPR Certification
Passenger Endorsement
Additional Information
I have supervised over 16 employees for 10 years at Mount Mary College I was the Security Supervisor.
Contact this candidate