Business Analyst Process

Celice Feltus

346-***-**** ************@*****.*** Houston, TX 77084 Linkedin.com/in/celice-feltus-9898a3

ERP Business Analyst Oracle ERP Functional Specialist Business Analyst Global System Implementation & Integration Specialist Fortune 500 Experience

20+ years of consulting experience and 15+ years of Oracle experience, including experience steering successful ERP solution implementations and upgrades for multinational corporations, government agencies, and startups. History of overcoming change resistance by proactively adapting software functionalities to meet stakeholder needs. Liaison between project sponsors/subject-matter experts and IT developers/DBAs. Built consensus between end users and technical teams while navigating client requirements; set priorities by negotiating with project sponsors, including CEOs, CIOs, and CFOs. Track record of rapidly acclimatizing to diverse business operations.

Career Highlights:

Large-Scale System Implementation: Drove a $70M full-lifecycle implementation of Oracle Financial Applications (R12i) at Los Alamos National Lab; achieved all deliverables.

Change Management: Overcame change resistance throughout career by proactively adapting software functionalities to meet stakeholder needs.

Business Process Reengineering: Shortened the month-end close process from 14 to 1 day by introducing a protocol for daily balancing and reconciliation between sub-ledgers and GL; trained end users on efficient workflows at Hollywood Video.

Requirements Compliance: Enabled successful $860M acquisition of Hollywood Video by creating electronic financial requirements for the reporting package with the CFO and CIO; utilized Hyperion (Oracle Hyperion Financial Management).

Proposal Presentation: Played a key role in winning a $70M contract for the Los Alamos National Lab while competing against PwC; contributed to proposal creation, RFP response, and sales presentation; reputed as a “star presenter.”

Data Integrity: Unanimously selected by the project sponsors and team members as the go-to person for GL analytics, management, and integration between in-house systems and new ERP software at Fannie Mae.

Requirements Documentation: Trusted to create requirements documents for all divisions company-wide as an Independent Consultant for B&H Photo; praised by the owner for accurate requirements documentation and software selection.

Selected Experience & Expertise:

Industry Experience: Manufacturing, Distribution, Financial Services, Entertainment, Healthcare, Pharmaceutical, Oil and Gas, Retail, Telecommunications, Banking, Government Agencies.

Business Analyst Skills: Business Process Flow Analysis, Use Case Creation, User Story Development, Impact Analysis, Gap Analysis, Ad Hoc Reporting, Scope Management, Status Reporting, Documentation.

System Implementation Specialist: Project Management, Project Planning, Requirements Gathering, Design, Coding, Baseline Configuration, Testing (Unit & Integrating Testing, UAT), Deployment, Maintenance.

Financial Acumen: Standard Accounting; Federal Financial Accounting; GAAP; Month-End, Quarterly, and Year-End Close.

Regulatory Compliance: Quality Assurance (QA), Quality Control (QC), SOX, EU VAT, U.S. Tax.

Oracle EBS & ERP Implementation & Integration Experience: Oracle General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and Fixed Assets Applications Performed 3 Full Oracle SDLCs: R11.x (2), R12.x (1) In-Depth Experience in Waterfall & Agile Methodologies.

Oracle EBS & ERP Ongoing Support Experience: Oracle Logistics, iProcurement, Order Management, General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and Fixed Assets Applications.

Other Software Expertise: JD Edwards, Great Plains Financial Applications Microsoft Suite: Microsoft Office (Word, Excel, Projects. PowerPoint, and Outlook), Microsoft Visio PL-SQL

Project Experience

Independent Consultant, MULTIPLE CLIENTS

Remotely guided clients on resolving complex issues related to enterprise information systems; served clients in diverse sectors, including healthcare, pharmaceutical, oil and gas, electronics, retail, nonprofit, banking, and government.

Oracle Financial Functional Lead, GOVERNMENT OF TURKEY

Developed plans for Oracle Software R12 implementation while coordinating with project sponsors.

ERP and QA/QC Specialist, FANNIE MAE (FNMA), HQ, Washington D.C.

Drove quality assurance/quality control reporting and testing in the first seven months of this role. Transitioned to a Business Analyst role to support the implementation of the new ERP system; ensured SOX compliance. Met all stringent client requirements while delivering multiple concurrent projects; engaged with client-side end users at all organizational levels from associates to executives.

Selected as the finance lead to train all QA/QC team members on the relationship between the GL and in-house legacy systems.

Achieved all goals after being selected by the team to lead the integration of 400 in-house financial data systems with a newly acquired ERP application.

Uncovered and escalated critical noncompliance issues while auditing a Fortune 500 multinational financial services organization prior to the 2008 Economic Crisis.

Performed data mapping, data conversion, and process flow analysis.

Oracle Functional Analyst, INGERSOLL RAND, INC. (SCHLAGE LOCK DIVISION)

Boosted IT support department productivity by recommending organizational restructuring.

Oversaw requirements documentation for upgrading the Oracle Applications from R10x to R11i.

Won executive buy-in for organizational restructuring and rightsizing.

Supported Oracle Manufacturing; developed functional and technical specifications for end users and developers to create software solutions.

Oracle Functional Financial Analyst, HOLLYWOOD VIDEO, INC.

Directed key system enhancements while delivering ongoing support for Oracle Financial Applications, including GL, AP, AR, Fixed Assets, and Cash Management modules; utilized Hyperion and PL-SQL. Developed and presented status reports to the CFO.

Hired to lead ongoing support of financial systems that drove GL management, including generation and analysis of P&L, balance sheet, and other financial package reporting requirements.

Track record of achieving all deliverables, deadlines, and budget constraints while executing dozens of enhancements in the Oracle Financial modules.

Saved significant labor hours in data entry, enabling leadership to focus on profitability analysis, by introducing Hyperion; won leadership buy-in; transitioned reports from Excel to Hyperion; utilized secure data marts and warehousing.

Facilitated profitability analysis by setting up the actuals, budgeting, and forecasting data for all reporting requirements.

Supported processes, including EOM O2C and P2P; in addition, worked on the procurement team to support an upgrade project (patch application).

Ensured SOX compliance.

Created training materials and trained key staff.

Oracle System Implementation Consultant {R12], LOS ALAMOS NATIONAL LABORATORY

Served as the go-to resource for all Software Development Lifecycle (SDLC) phases of the financial system implementation project; utilized a Waterfall framework.

Elected as the Project Lead by both technical and functional teams for the GL module implementation due to in-depth knowledge of General Ledger for federally funded entities.

Secured the buy-in of end users by undertaking the initiative to adapt system functionalities based on stakeholder requirements.

Championed synergy between IT and business users.

Successfully acquired Security Clearance (now expired).

Oracle Support and Implementation Specialist, GENERAL DYNAMICS, INC.

Led the full-lifecycle implementation of the Oracle R11i General Ledger and Fixed Asset modules using the Waterfall methodology; prepared Business Requirements Documents (BRD). Partnered with database administrators and developers to drive system troubleshooting and implementation. Conducted gap analysis, impact analysis, test planning, test executions (User Acceptance Testing - UAT), regression analysis, and requirements documentation; developed requirements traceability matrices to track project requirements.

Consistently met deadlines and deliverables by redefining strategic priorities while negotiating with client-side senior leaders.

Built synergy between the IT team and business users by meticulously gathering, analyzing, and prioritizing business requirements; won leadership buy-in for final requirements; translated requirements into specifications for technical teams.

Supported the Oracle R11i Accounts Receivable module on an ad hoc basis.

Oversaw GL setup requirements, such as:

Multi-Org

Multiple Legal Entities

Primary Currency Per Legal Entity

Created new segment data for Flexfield, including the natural account.

ERP Financial Analyst, BRIGHTPOINT, INC.

Drove global ERP implementation; oversaw project planning and prepared requirements documents.

Led the global transition from the legacy ERP system to the JD Edwards ERP software; steered general ledger module deployment.

Defined financial data conversion and data mapping requirements for the GL module.

Guided decision-makers in selecting an optimal ERP solution; evaluated ERP solutions while participating in demos and engaging sales reps.

Global ERP Specialist, MOTOROLA, INC. (BRIGHTPOINT)

Hired as the global lead to deploy a proprietary ERP system worldwide for newly acquired companies that expanded organizational warehousing and distribution capabilities. Traveled across Australia, Europe, and Asia. Created functional and technical specifications to assist developers with coding; utilized the Universal Modeling Language (UML).

Selected by the Corporate CFO to present the VAT audit trail to EU auditors.

Designed a successful prototype for the ERP software solution, including finance, manufacturing, and distribution applications for P2P, O2C, and S2P processes.

Mitigated 8-figure annual revenue losses by identifying and escalating critical noncompliance in regional legal entities worldwide.

Reduced significant organizational labor costs by steering global restructuring and rightsizing.

Prevented issues in data formatting and handling by improving ERP system compliance with Y2K requirements.

Set up the Euro currency in the ERP software; won approval from auditors worldwide; designed the requirements for VAT reporting for multiple countries in the EU.

Career Background

Retired (2017 – 2024)

Self-Employed (2011 – 2017)

Deloitte (2008 – 2011)

MIC Incorporated (2007 - 2008)

Tek Systems Consulting Firm (2007)

Hollywood Video (2003 – 2005)

SAIC Incorporated (2002 – 2003)

Successfully acquired Security Clearance (now expired).

MIC Incorporated (1996 – 2002)

Education

Master of Science in Mathematics, University of Mississippi

Bachelor of Business Administration in Finance and Quantitative Analysis, University of Mississippi (Dean’s List)

United States Citizen

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