Office Manager Administrative Assistant
Resume:
Jill Arnold
North Smithfield, RI *****
***********@*****.***
Driven individual with strong communication and sales skills who is looking to continue a career in the business world. Experienced with various programs. Work Experience
Office Manager
TEC Connections Academy TECCA - East Walpole, MA
April 2023 to Present
• Scheduling 504 Meetings
• Supporting the addition of 504 plans to the management system
• Send meeting invites
• Renaissance STAR 360 Tasks
• Enrolling and withdrawing students in Renaissance (account management)
• MCAS
• Coordinating/scheduling MCAS sites for testing
• Keeping track of MCAS contracts and POs (purchase orders)
• Ordering materials as needed/MCAS preparation
• Packing bins for each site
• Supply distribution and collection before and after testing
• Create calendar invites for testing, professional development and other school events
• Arranging Transportation for MCAS and ACCESS Testing
• Mailing out hotspots to families when requested and approved by counseling department
• Ordering Art supplies for students (creating PO’s, initiating orders)
• Back up to front desk duties
• Covering the desk, Answering the main phone line and Distributing mail
• Back up for face-to-face check in with students when Attendance Coordinator is out/unavailable
• Creating requisitions/ placing orders – Tyler System
• Assist the Registrars and SPED department when/if needed with filing, scanning, mailing, etc.
• Support with parent communication (phone calls, webmail) for general questions
• Onboarding/training new administrative assistants
• Managing 2nd floor operations of the classroom/conference room
• Setup, breakdown, clean etc.
• Ordering lunch when requested for those who hold meetings
• Maintaining office equipment (printers, postage machine etc.)
• Supervising the Front Desk Administrative Assistant Additional duties as assigned by supervisor/central office Program Administrative Assistant
Rhode Island Connections Academy - Warren, RI
August 2021 to Present
Work in various programs such as: Google Suite, Microsoft Word/Excel . Connexus program, Ukg, Sharepoint, Renaissance also assist in Social Media Marketing with Digital Asset Management. Calendar Management and Outlook
Entering data into the online student information system Answering the phones
Speaking with Parents and Students
Outbound communication via phone, online chat and email with various stakeholders; Generating required reporting and school specific form collection Preparing reports for teachers and administrators by collecting, entering, and analyzing information and data
Ability to assist in the training and mentoring of new administrative assistants Keep projects and reports on schedule
Demonstrate ability to organize resources and a planned approach in order to execute projects efficiently and timely
Motivated, self-starter who can work independently and in cross-functional team environment Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner Excellent follow-up skills; e.g. obtaining missing paperwork or checking in with people to keep a project moving forward
Assist school Principal with a wide variety of daily responsibilities; and Additional duties as assigned
Program Administrator
National Elevator Industry Educational Program - Attleboro Falls, MA December 2015 to March 2020
Served as expert resource on educational program standards and procedures to provide instruction for all field employees. Constantly strived to strengthen and refine performance through taking and passing various NEIEP tests as they became available.
Monitored daily operations for program via phone, email, correspondence and other forms of media. Researched and resolved issues as necessary.
Verified student and instructor eligibility and ensured that instructors had access to materials to conduct classes.
Approved semester classes, continuing education classes, and Mechanic Exam review classes according to current
NEIEP standards.
Opened and closed the school season for the apprentices and mechanics, and monitored class records throughout the semester ensuring that attendance and unit exam grades are submitted in a timely manner.
Distributed student and instructor material, unit exams, supporting material and related forms and conducted extensive follow up and communication with field employees and JACs regarding class and student status during the semester.
Monitored distance learning by processing unit exams, recording grades, mailing results, and supplying re-take exams. This includes follow up, researching solutions, tracking missing materials, and bringing all inquiries to appropriate conclusion.
Hand checked failures on final exams, mails grades, and informs field employees and JACs that results have been posted. Maintained appropriate copies and archives records according to NEIEP Patient Care Coordinator/Assistant
Beltone New England - Warwick, RI
December 2014 to November 2015
# Provided support for the health care practitioner
# Extensive phone calls, purchase transactions for hearing aid center
# Performed customer service duties-greeting new and existing patients
# Communicated effectively via email, phones, mail and courier services
# Maintained patient care database
# Prepared and generated reports for the clinic and the home office
# Maintained company spreadsheets through Excel; reconciled and track expense reports
# Assisted patients with knowledge and sales of hearing aids. Receptionist
Integrated Medical Weight Loss-Yestermorrow - East Greenwich, RI October 2012 to January 2015
# Provided support for doctor, nurse practitioners and office staff
# Served as liaison between patients and medical staff
# Scheduled appointments for new and returning clients
# Data Entry-Microsoft Word, Excel, Google Calendar, Billing Software, Amazing Charts, Cascade Billing
# Assessed client needs and recommended appropriate items for purchase to improve health. Income Development Associate
American Cancer Society - Warwick, RI
June 2008 to August 2014
# Responsible for day-to-day support for ID Executives and Administration
# Liaison between volunteers and donor
# Data entry of daily monies for Strides, Daffodil Days & Relay for Life Events
# Experienced in Microsoft Word, Excel, Lotus, Siebel, Ariba, Convio, Bob Reports, EMT
# Supported three executives
# Supported events to get donations for cancer patients.. Education
Diploma in Busines
Johnston Senior High School Johnston
September 1980 to June 1984
Skills
• Program Management
• Program Development
• Live Chat
• Administrative Experience
• Office Management
• Microsoft Outlook
• Communication skills
• Social media management
• Google Suite
• Salesforce
• Training & Development
• Calendar Management
Certifications and Licenses
Microsoft Word
March 2000 to Present
Microsoft Excel
March 2000 to Present
Diversity Awareness Certificate
November 2022 to Present
Youth Suicide Awareness/Homelessness
September 2022 to Present
Mandated Child Abuse Courses all grades
September 2022 to Present
Assessments
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
December 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Administrative assistant/receptionist — Proficient May 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate