MICHELE JONES
New York, NY 917-***-**** ***************@*****.*** www.linkedin.com/in/michajones PROFESSIONAL EXPERIENCE
The TemPositions Group of Companies February 2022- Present Administrative Assistant/ Receptionist/ Operations Clerk/Data Entry (Various Temporary Assignments)
● Supported the operations manager with data entry and mailing projects at various city charter schools.
● Performed clerical duties such as filing, scanning, faxing, and shredding.
● Communicated with parents regarding students’ enrollment.
● Answered 25-30 inbound and outbound calls and redirected calls to appropriate departments.
● Act as the first contact for the school phone line, working to manage requests and questions that come in and ensuring that messages are provided promptly to the appropriate recipient/s
● Manage influx of student documents (e.g., signed report cards, family letters, doctor’s notes, etc.), organizing file drawers
● Performed clerical duties such as filing, scanning, faxing, and shredding.
● Positively interface with students and families daily
● Ensure the main office is continuously staffed, clean, and welcoming
● School supplies are well-stocked and replenished
● Copiers and office equipment are in good working order
● Assists with Creating flyers/notices to be sent home to families for school events, attendance reminders, etc.
● Conducts calls to families about compliance items related to medicals, lunch forms, and other necessary documents.
Event Staff/ Museum
● Entered and participant data onto the company database for various events.
● Checked and scanned visitor tickets.
● Provided visitors with event information and attractions.
● Meet and greet visitors and scan their COVID-19 vaccination cards. Lincoln Hospital, New York, NY April 2022 to October 2022 Clerical Assistant to Ambulatory Surgery and Gastroenterology Units (Temporary)
● Routine clerical responsibilities.
● Chart preparation for patient surgery.
● Using (the EPIC) system to access patient information, patient registration, and the ability to book and overbook follow-up appointments.
eTeam Inc. (American Express), New York, NY October 2019 to November 2019 Executive Assistant to General Counsel's Office (Temporary)
● Provided support to 3 attorneys and associates.
● Managed 20+s calls per day, screened incoming calls, and took detailed messages.
● Managed calendar, scheduled/organized meetings, conference room, and visitor log requests.
● Arranged domestic travel accommodations expense reports using CONCUR.
● Edit PowerPoint presentations and print materials for meetings. Solomon Page (Mizuho Securities), New York, NY February 2019 to June 2019 Executive Assistant to Equity Research (Temporary)
● Provided support to analysts and associates.
● Managed calendar, scheduled/organized meetings, conference room, and visitor log requests.
● Arranged domestic/international travel accommodations expense reports using CONCUR.
● Recorded all aspects of analyst marketing using IPREO. US Tech Solutions, New York, NY October 2018
Executive Assistant to COO of Global Operations (Morgan Stanley)
● Managed calendar, scheduled/organized meetings, conference room, and visitor log requests.
● Arranged domestic/international travel accommodations via the Concur System. Moodys Corporation, New York, NY May 2018
Executive Assistant to Managing Director, Global Head of Diversity & Inclusion (Temporary)
● Managed calendar, scheduled/organized meetings, and responded to conference room requests.
● Arranged domestic/international travel accommodation via the Concur System, T/E.
● Provided additional support to Direct Reports.
HSBC Bank, New York, NY August 2011 to December 2017 Sr. Administrative Assistant to US Head of RBWM/PB and US Head of Change Delivery FCC
● Managed calendar, scheduled/organized meetings, and set up conference/video calls.
● Arranged domestic/international travel accommodations for US Heads and Direct Reports via the American Express System.
● Prepared T/E reports for the US Heads and Direct Reports via the Buysmart System.
● Processed HR transactions through HR Direct.
● Delegated approver for time-off requests, T/E reports and Buysmart.
● Managed departmental onboarding of new hires, consultants, contractors, office space, equipment, technology, and security clearance.
● Managed special projects, including coordinated in-house and offsite events.
● Acted as the Business Continuity Liaison responsible for ensuring emergency procedures were current and accurate in case of emergency.
● Prepared materials for presentations/meetings, including photocopying, proofreading, and distribution Superior Staff Resources Inc., (New York Life), New York, NY February 2010 to July 2010 Administrative Assistant (Contract Assignment)
● Managed calendars for senior staff, scheduled appointments, set up conference calls, and organized meetings
● Screened incoming calls, took detailed messages, and acted as a liaison between the staff and outside vendors
● Prepared monthly expense reports for the Senior Staff
● Recorded, archived, and managed all personal /confidential files and documents
● Prepared and tracked purchase orders
● Maintained administrative tasks for different departments
● Managed a vast project to compile data into an Excel database EDUCATION
Cuyahoga Community College, Cleveland, OH
84 Credits toward an associate degree
John Adams High School
High School Diploma