Administrative Assistant Data Entry

TERESA FLINT

512-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Resourceful and proactive administrative assistant with 8 years’ experience developing and maintaining administrative and procedural processes that reduce redundancy, improve accuracy, and achieve organizational objectives. An exceptional communicator skilled at working effectively with different departments to coordinate schedules and information to prevent or resolve issues. Accustomed to addressing the changing needs of an office and commitment to innovation with the aim of running a reliable office system. Respectful and well-spoken with team members, managers, and customers. Self-motivated with a passion for learning.

Areas of emphasis:

•Conflict management

•Customer focus

•Inventory management

•Microsoft Office

•Critical thinking

•Data entry

PROFESSIONAL EXPERIENCE

Administrative Assistant Goodwill Central Texas Austin, Texas 2019 -Current

•Provide customers with prompt and courteous service as well as problem-solve customer complaints.

•Demonstrates excellent knowledge and proficiency in using MS Office Suite: Excel, Word, PowerPoint.

•Actively support and resolve queries related to room and appointment schedule by corresponding with employees, clients, and walk-in clients, in a professional manner.

•Improve office procedures by using and promoting new office standards for the benefit of the company.

Cook I LSG Sky Chefs Austin, Texas 2014-2018

•Maintained good judgment regarding priority tasks, safety issues and overall support in a hectic environment with constant interruptions to ensure airlines received their orders in a timely manner.

•Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines according to policies.

Administrative Clerk II Texas Health and human Services Commission Austin, Texas 2005-2012

•Developed new clients by conducting initial screenings, assisting with initial paperwork, answering any questions or concerns, and entering all necessary information into company database.

•Scheduled appointments for clients with assigned case workers and assisted with other task to maintain fluidity in the office environment.

EDUCATION

Crockett High School Austin, Texas High School Diploma

Goodwill Career and Technical Academy Austin, Texas

•Microsoft Office & Customer Service and Communication Program 2020-2021

CERTIFICATIONS

Notary Public, Texas- Issued August. 2021-Renewal August 2025

Microsoft Office Specialist: Word and PowerPoint 2021

RISE Up-Customer Service and Sales Certification National Retail Federation (NRF) 2021

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